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  • Archived

password not being invoked for BCBSfepvision.com site

When I created my account FF did not prompt me for the login information. When I return to the site FF does not respond to the login request. I have been using FF for y… (read more)

When I created my account FF did not prompt me for the login information. When I return to the site FF does not respond to the login request. I have been using FF for years and never had it not respond to login request. I do not receive any errors

Asked by Mike 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Expire time for master password non showing again

Hello, some years ago I found how to prevent FF to ask for the master password too often. Obviously, this setting involved the about:config editing. Now, I'd like to red… (read more)

Hello, some years ago I found how to prevent FF to ask for the master password too often. Obviously, this setting involved the about:config editing. Now, I'd like to reduce this time because I'm requested for the master password only at FF launching and I cannot find the options I changed. I looked for options with the word "expire", but it doesn't seem to affect the situation. What was the option I changed? Or what is it now (in case latest FF versions have different options)? Thanks

Asked by g.sammartino 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Logging out of the support account

Hi, Why is it that when I log out of my account after accessing help And I later come back to help the browser has remembered my password so I don't have to enter it? Do… (read more)

Hi, Why is it that when I log out of my account after accessing help And I later come back to help the browser has remembered my password so I don't have to enter it? Doesn't strike me a particularly secure way for things to work. How can I make sure that if I log out i am fully logged out without having to re start the browser?

Steve

Asked by mist979797 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Export of saved Passwords

Hi, To start exporting Firefox Password Data to a file, the "Login data of the Windows User Account" has to be entered (pls. refer to attachment). What is meant by "Wi… (read more)

Hi, To start exporting Firefox Password Data to a file, the "Login data of the Windows User Account" has to be entered (pls. refer to attachment). What is meant by "Windows User Account"? Thanks so much for your help. Hans - presently in Munich, Bavaria, Germany

PS: I'm using the German Version of Firefox - so I translated back to English.

Asked by Hans Daniel 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Annoying url popping up at the bottom left of my screen

How do I stop it? I don't want to modify any user css. Only this kind of hacks is what I found. Can't mozilla just add a setting for that? Or preferably disable that by d… (read more)

How do I stop it? I don't want to modify any user css. Only this kind of hacks is what I found. Can't mozilla just add a setting for that? Or preferably disable that by default?

Asked by Matt 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Context menu and tab bar unexpected behavior after last update (109.0, 64-bit)

After Firefox’s latest update (109.0 - 64-bit) I am experiencing several bugs. I’ve narrowed it down to two things: Context and dropdown menus do not appear, yet th… (read more)

After Firefox’s latest update (109.0 - 64-bit) I am experiencing several bugs.

I’ve narrowed it down to two things:

  • Context and dropdown menus do not appear, yet they are present (if I click where they would be the intended behavior happens). This happens for both the menu bar and the toolbar, as well as when doing right click in any website.
  • I cannot move tabs along the tab bar.

No extension is causing this since I have disabled all of them.

Is some else experiencing these or similar issues?

If these are not common problems, does anyone know what could be causing them and how to solve them?

Thanks in advance!

Asked by Baobab 1 year ago

Last reply by Baobab 1 year ago

  • Archived

Streaming Video chat isn't working on updated Firefox 109 browser.

Sites such as Chatroulette just show a black screen rather than video. Seemingly the issue is sites that allow Video chatting don't show any video incoming from other us… (read more)

Sites such as Chatroulette just show a black screen rather than video. Seemingly the issue is sites that allow Video chatting don't show any video incoming from other users. Stranger still, is that it is still able to access my camera so I can see my feed, but If i click to watch my feed, that is also just a black screen. Not sure if it is a plug in, I don't get any pop-ups asking for permissions or access.

Asked by jnoyes86 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

Bookmarks are erased

My Mac iOS updated and erased all my firefox bookmarks. I tried to log in and it created a new account instead of logging in to my firefox account. i need help recovering… (read more)

My Mac iOS updated and erased all my firefox bookmarks. I tried to log in and it created a new account instead of logging in to my firefox account. i need help recovering my saved bookmarks

Asked by christa.hendricks 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Playing video from my TV provider is killing my SSD.

My cable TV provider (ZIGGO, Netherlands) offers an extra service which makes it possible to watch TV with a normal browser, in my case FireFox 109.0 64b. You can watch '… (read more)

My cable TV provider (ZIGGO, Netherlands) offers an extra service which makes it possible to watch TV with a normal browser, in my case FireFox 109.0 64b. You can watch 'live' and watch recent programs. Playing live gives only few amounts of harddisk write access. However (!!!) when I playback a recent program, Firefox writes 55 Mbyte/s to 2 caches on ..\AppData\Roaming\Mozilla and ..\AppData\Local\Mozilla. I was stupified when I discovered that 3 hours of watching recent programs wrote 1700 GB (1.7 TB) to my SSD by FireFox (according to Windows 10 Task Manager). This data is produced by FireFox since my 30 days usage of internet was only 30GB. I assume FireFox writes decompressed video to cache or something. I made a temporary fix by using symbolic links from ..\AppData to an old fashioned harddisk, which has a hard time writing, when looking "non live". I looked if ZIGGO installed some kind of plugin, but could not find it.

Asked by eofsfifx 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cookies repeatedly bad, causes site display and export errors

Several times now when I access my banking site and export data, the exported data is not correct. Sometimes columns are missing or columns are in the wrong order. One … (read more)

Several times now when I access my banking site and export data, the exported data is not correct. Sometimes columns are missing or columns are in the wrong order. One time even the display showed missing columns. Another example is when I look up a stock quote, sometimes the numbers from previous days are displayed. Troubleshooting with the site manager we found if I cleared cache and cookies, the problem went away. Everything works for several days, then the problem reappears.

Clearing the cookies is simple enough but then I have to be re-verified on all of the sites that require such and that becomes a real pain. (ie. We are sending you a text, please enter the number to continue)

Google Chrome and Microsoft Edge both work fine with this site. Please don't make me switch but I will if this continues.

Asked by alcal1750 1 year ago

Last reply by techguy150 1 year ago

  • Archived

Specific website disfunction.

This website, https://community.cubigo.com/#/home, does not function using release 109. The site depends on .js files. There had never been a problem with prior release… (read more)

This website, https://community.cubigo.com/#/home, does not function using release 109. The site depends on .js files. There had never been a problem with prior releases, and everything is cool with Chrome and Edge.

Asked by rstrain 1 year ago

Last reply by Bithiah 1 year ago

  • Archived

Merriam-Webster Dictionary

I'm a writer who relies heavily on instant access to Dictionary by Merriam-Webster. I recently got a new laptop and the dictionary will not load. It eventually will load … (read more)

I'm a writer who relies heavily on instant access to Dictionary by Merriam-Webster. I recently got a new laptop and the dictionary will not load. It eventually will load but in a truncated looking format that is not useful. It works fine if I use Microsoft Explorer. I have cleared my cache but it still will not load and I have no trouble with anything else. This is super inconvenient. Is there some setting for Dictionary I'm missing?

Asked by dianekq06 1 year ago

Last reply by Dropa 1 year ago