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  • Archived

Keyboard errors in news chat rooms only

My keyboard and computer are fine. Every website I visit in Firefox works great...except news chat rooms. If I make a comment on a news site (e.g., foxnews.com) I can t… (read more)

My keyboard and computer are fine. Every website I visit in Firefox works great...except news chat rooms. If I make a comment on a news site (e.g., foxnews.com) I can type the first word with no problem. I hit the space bar and it spaces correctly. However, when I type the first letter of the second word, the letter appears BUT IT BACKSPACES AND ELIMINATES THE SPACE. If I want to type "That is not..." I get "Thatisnot..." (When I enter the i and n, it backspaced.) As you can see from this post, it's not my keyboard. I can post my thoughts in Word and paste the entry onto the news site just fine.

It's related to Firefox, because if I switch over to that god-awful Edge, it doesn't happen. Any ideas?

Asked by msgtprolson 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to get Downloads to my preffered location

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority… (read more)

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority of items I download are in PDF. Some I am asked & put on desktop to move later while some are automatically sent to Downloads folder. In Help, it says to go to Settings > General > Applications to get this to happen but under PDF I have it set to "Always ask". And Firefox is not doing this. Will this be fixed in future versions? There seem to be a lot of people that have this problem, which is basically creating work. I understand it only takes seconds to get them but over the course of time it's not efficient. I've been using Firefox for years & do not always agree with some of the changes but this one is really frustrating because it is not consistent. I only want to be able to have the where to/save as box show up when I attempt to download a PDF. Any other or real suggestions would be appreciated. Thank you, JF

Asked by WTFFire 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

why doesn't firefox grey-out file destination when ask where to save downloads checked

The "ask where to save downloads" option does not work. It always downloads to the default folder. When you check the AWTSD box, it DOES NOT grey-out the "save to" folder… (read more)

The "ask where to save downloads" option does not work. It always downloads to the default folder. When you check the AWTSD box, it DOES NOT grey-out the "save to" folder destination. So I'm not sure where the error is. Is it because the "save to" folder is not greyed-out that it saves to that folder, or is it because the check box for "ask where to save downloads" doesn't actually enable the "save to" pop-up window? Thank you in advance for any and all assistance with this!

Asked by rwinans 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Frequent Firefox crashes

Firefox consistantly crashes on page load interacting with a page before it fully loads dynamic pages adding content on scroll Per the troubleshooting steps, h… (read more)

Firefox consistantly crashes on

  • page load
  • interacting with a page before it fully loads
  • dynamic pages adding content on scroll

Per the troubleshooting steps, here are several bug reports I just submitted:

  • bp-94031d7d-e807-400a-914e-22c570220907
  • bp-bd1fe716-1eba-4539-ac01-773710220907
  • bp-29a3c0af-2ee2-49c1-84c9-b0df70220907
  • bp-0b95a462-24b9-4f8e-9c7c-eb5f60220907

Asked by nhansen 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

bookmark menu

I downloaded Firefox; I had problems with my computer and erroneously thought it might be the browser, so I deleted Firefox. Now i re-downloaded Firefox. How can I get my… (read more)

I downloaded Firefox; I had problems with my computer and erroneously thought it might be the browser, so I deleted Firefox. Now i re-downloaded Firefox. How can I get my bookmarks menu back to the latest download? Thanks you for any help!!

Asked by ronduplain 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox 104.0.2 crashes

Supposedly Firefox 104.0.2 fixed a crash issue. I am currently running on Windows 11 Mine crashes about twice a day. They need to revisit their "fix" The browser hang… (read more)

Supposedly Firefox 104.0.2 fixed a crash issue. I am currently running on Windows 11

Mine crashes about twice a day. They need to revisit their "fix"

The browser hangs, then crashes when I start to do something as simple as switching tabs.

Asked by mytmoss 1 year ago

Last reply by mytmoss 1 year ago

  • Archived

firefox crashes

Hi, below is a crash report code from my firefox. bp-eb9306b1-8d94-4c25-8ed6-5e6550220907 It started a few days ago. Tabs of latest version firefox started to crash, … (read more)

Hi, below is a crash report code from my firefox.

bp-eb9306b1-8d94-4c25-8ed6-5e6550220907

It started a few days ago. Tabs of latest version firefox started to crash, later firefox started to suddenly close itself spontaneously, and more later I had blue screens. So I decided to format.

Now I have clean install windows 7 ultimate SP1 on a new formatted samsung SSD EVO 870 (1TB) on the C: partition

I downloaded mozilla firefox (104.0.2 x64). But still sometimes it crashes individual tabs that prompts me to "reload this tab" or something like that.

And sometimes the main window spontaneously and suddenly dissappear with all its tabs, without any warning. It can be a few seconds later after I launch firefox, or a few minutes later, or with some typing or mouse action. I also try to take no action and only wait, but it closed again. I tried troubleshoot mode and wait, but it closed again.

I have no addons. I uninstalled firefox and reinstall. nothing changed. All my installations are new and clean. Whats wrong? I need your help.

Asked by erseny 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Video Image does not appear in my browser

Hi I have devloped a website using Divi. I put a video on a webpage and when the video plays I can only hear the audio and no images. I have removed the extensions and r… (read more)

Hi

I have devloped a website using Divi. I put a video on a webpage and when the video plays I can only hear the audio and no images. I have removed the extensions and reset firefox. The only way I could get it to work was to run the browser in trouble shoot mode.

The webpage with the video is http://lifecoach-london-com.stackstaging.com/about-me-life-coach-london/

Can you please advise what the issue could be.

Asked by paul481 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Great optimization of system RAM usage

Hello.good time.Please, please optimize the amount of RAM. My system only has 2 GB of RAM and the possibility of hanging increases significantly Thank you for your follow… (read more)

Hello.good time.Please, please optimize the amount of RAM. My system only has 2 GB of RAM and the possibility of hanging increases significantly Thank you for your follow-up and response

Asked by Erfan Mohebali 1 year ago

Last reply by Paul 1 year ago

  • Archived

Lost All History, Passwords, Bookmarks

I have attempted to restore my bookmarks from the Manage Bookmarks tab using Restore and selecting the available option (only 1 available), but it fails to restore my boo… (read more)

I have attempted to restore my bookmarks from the Manage Bookmarks tab using Restore and selecting the available option (only 1 available), but it fails to restore my bookmarks. I lost history and passwords as well. I am running Firefox 104.0.2 on a 2015 Apple Macbook Pro. This is also the case on my 2018 Apple Macbook Pro as well.

 Also cannot restore from Old Firefox Data that is on my Desktop.
 I rarely use the 2018 Macbook, so this must be due to a software update of some sort since it is effecting both machines.

Asked by dynabru 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Shortcuts on open tab

I seem to have no control over what shortcuts appear on my opening tap page. Some sites are appearing there I have not accessed or have no account with. I am not sure how… (read more)

I seem to have no control over what shortcuts appear on my opening tap page. Some sites are appearing there I have not accessed or have no account with. I am not sure how these merchants are accessing FF. I refreshed and also tried a few things I've found here and no luck. How do I remove shortcuts I do not want and stop sites from adding shortcuts?

Asked by plumisl 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Sudden change in font

Hi all, Had my text font changed all of a sudden. I'm not sure if I've accidentally pressed a shortcut to change any setting. Image attached also show that this change… (read more)

Hi all,

Had my text font changed all of a sudden. I'm not sure if I've accidentally pressed a shortcut to change any setting.

Image attached also show that this change has caused some misaligned numbers on a browser.

Is there a way to revert text to my previous settings?

Asked by cyberviper05 1 year ago

Answered by Pete 1 year ago

  • Solved
  • Archived

Font style and color displaying wrong except in a private window

Today, I noticed that fonts on sites look different than normal. At first I noticed that font looked smaller, but zoom is set to actual size. Then I noticed that while on… (read more)

Today, I noticed that fonts on sites look different than normal. At first I noticed that font looked smaller, but zoom is set to actual size. Then I noticed that while on a site with a black background the text was displaying as black also, making it impossible to read. I looked through the preferences and everything pertaining to fonts and colors appears to still be set to default. Next thing I tried was opening the same site in private window. While in the private window, the font and color appears as it should.

Any ideas how to fix this?

Asked by geek.jon 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago