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Opinion wanted

I am using Opensuse 15.0 and also 15.1. Haven't made a complete move over yet. There is a recurring situation when 4GB rx and 4GB tx movement that I cannot account for hi… (read more)

I am using Opensuse 15.0 and also 15.1. Haven't made a complete move over yet. There is a recurring situation when 4GB rx and 4GB tx movement that I cannot account for hits my 15.0 about once a month. Today it happened again. Using vnstat, I found it happened between 10.00 - 11.00. :

h  rx (MiB)   tx (MiB)      h  rx (MiB)   tx (MiB)      h  rx (MiB)   tx (MiB) 

13 0.00 0.00 21 3.67 0.57 05 0.00 0.00 14 0.00 0.00 22 24.49 2.24 06 0.00 0.00 15 34.60 1.85 23 0.00 0.00 07 0.00 0.00 16 175.23 9.05 00 0.00 0.00 08 193.93 9.07 17 0.00 0.00 01 0.00 0.00 09 0.00 0.00 18 0.00 0.00 02 0.00 0.00 10 3,939.97 4,090.57 19 0.00 0.00 03 0.00 0.00 11 31.14 2.34 20 0.00 0.00 04 0.00 0.00 12 7.60 1.06 I was merely surfing, no download. Searched the cookies, one site i cannot recognize came out; "consensu.org". Did a search, there were several, example: https://cmp.teads.mgr.consensu.org/index.html, that served blank pages in firefox. Is there anything odd here? Is there a way I can extract all the cookies with date & time so that I can check against previous occurrences of the 4GB data movements (I have a few records).

Asked by lims3148 1 week ago

  • Archived

pc won't start up after latest Firefox update. What's happening!

after downloading a recent Firefox update, pc (windows) can't start up; the Repair screen suggests the operating system was corrrupted by the software change and now the … (read more)

after downloading a recent Firefox update, pc (windows) can't start up; the Repair screen suggests the operating system was corrrupted by the software change and now the computer hangs up on the Start Repair screen. Nothing happens, even after hours!

Asked by drumrich 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Mozilla uninstalled from MAC don´t know what or how, and cant be installed again

Mozilla web browser uninstalled by itself or mac or I dont know what, and I cant install it again. App does not appear when I run the downloaded program. Thanks AB … (read more)

Mozilla web browser uninstalled by itself or mac or I dont know what, and I cant install it again. App does not appear when I run the downloaded program. Thanks AB

Asked by ARBOL 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox 50.0.2 and/ or Mozilla Maintenance Service is causing Windows 64 bit computers on my network to crash upon reboot. What is the fix?

I have several workstations on my network that will not properly boot into Windows after installing the 50.0.2 update and Maintenance Service. My end users have been perf… (read more)

I have several workstations on my network that will not properly boot into Windows after installing the 50.0.2 update and Maintenance Service. My end users have been performing several hard shutdowns in order to get Windows to boot properly( I do not advise this). This situation has been worse with computers that installed Windows updates during the same session as the Mozilla update. These computers get stuck in a continuous installation loop. Fixes that have worked include booting to safe mode and issuing " shutdown -r" in an elevated cmd terminal, or uninstalling Firefox and Maintenance Service completely from safe mode. Do we need to discontinue use, block your updates on our network, or is there another solution?

Asked by jhodges 3 years ago

Last reply by FredMcD 3 years ago

  • Solved
  • Archived

Process finished with return code 1. *** Warning: Error running update process. Updating update.status (0)*** Service command software-update complete. service

FireFox not working as of today after update 08/17/2017 Following is last lines from file titled: maintenanceservice-1 Process finished with return code 1. Warning: Err… (read more)

FireFox not working as of today after update 08/17/2017 Following is last lines from file titled: maintenanceservice-1

Process finished with return code 1.

      • Warning: Error running update process. Updating update.status (0)***

Service command software-update complete. service command MozillaMaintenance complete with result: Failure.

Asked by BAU14 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

error msg 55.03 not comp w/min>55.02, max<55.02?

Been a Firefox user for yrs, this afternoon, auto update runs while trying to open browser and then a get an error box popping up titled XULRunner. Msg states Error: Plat… (read more)

Been a Firefox user for yrs, this afternoon, auto update runs while trying to open browser and then a get an error box popping up titled XULRunner. Msg states Error: Platform version '55.0.03' is not compatible with minVersio>=55.0.2 maxVersion<=55.02. I have no idea what that means or how to fix it so I can go back to using Firefox and getting access to my bookmarks. Pls help. Thanks-Aaron

Asked by aaron1978 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

How can we get Mozilla to support Firefox, or write Firefox, for Windows 10 phones?

I can find mo Firefox app for Windows 10 phones. I am informed that such does not exist. How can we get Mozilla to support Firefox, or write Firefox, for Windows 10 phone… (read more)

I can find mo Firefox app for Windows 10 phones. I am informed that such does not exist. How can we get Mozilla to support Firefox, or write Firefox, for Windows 10 phones?

Asked by dwat 2 years ago

Answered by Seburo 2 years ago

  • Archived

Windows 10 Pro N 64-bit; h.264 doesn't work after update 1703, even after I reinstalled Media Feature Pack

Hello! Some time ago, I updated my Swedish Windows 10 Pro N 64-bit to version 1703 (the 'July update' I have understood it's commonly referred to as?). After updating, Fi… (read more)

Hello!

Some time ago, I updated my Swedish Windows 10 Pro N 64-bit to version 1703 (the 'July update' I have understood it's commonly referred to as?). After updating, Firefox prompted me to install the new version of Media Feature Pack, linked in this article: https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

As I am on a 64-bit system, I am only able to install the 64-bit version of the MFP. Either way, after installing, I rebooted the computer. After the reboot, Firefox still prompted me to install the MFP, which I found odd. I downloaded it again, but when started the installation program it said I already had installed MFP.

So, I googled a bit and found this article: https://support.mozilla.org/en-US/kb/windows-media-or-other-plugins-stopped-working - however, I apparently had already followed those steps earlier as the 'plugins.load_appdir_plugins' field was already modified and set to 'true'. I couldn't find any other articles related to the issue, and I can't find any newer threads regarding this issue.

Troubleshooting information is available below, and I can provide more details as needed. Anyone has any idea what could be the cause of this?

Asked by Towkin 2 years ago

Last reply by Towkin 2 years ago

  • Archived

I'm on a Mac Pro running version 10.6.8 (the max this computer will run) Just got shut-off from using Firefox. Any work-arounds to restore or extend service?

Been holding out patiently for the release of the iMac Pro so I can continue to use Firefox, but today Mozilla pulled support for my dated OS (version 10.6.8). I download… (read more)

Been holding out patiently for the release of the iMac Pro so I can continue to use Firefox, but today Mozilla pulled support for my dated OS (version 10.6.8). I downloaded what was supposed to be an Extended Support version of Firefox but it will not load – and looks like that's because I'd need version 10.8 or higher.

I'm between a rock and a hard place. I'm self-employed and also have an online Etsy store –but now Firefox wont even boot up.

Truly need the support of the forum folks if they know of a work-around.

Thanks in-advance for your help.

Asked by jpalam 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

FF 57.0 and 57.0B14 both crashed on startup

Here is the 57.0B14 MacOS X crash report: Process: crashreporter [6699] Path: /Applications/ My Apps added:chged/Firefox57.0B14.app/Content… (read more)

Here is the 57.0B14 MacOS X crash report: Process: crashreporter [6699] Path: /Applications/ My Apps added:chged/Firefox57.0B14.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter Identifier: crashreporter Version: 1.0 Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: crashreporter [6699] User ID: 501

Date/Time: 2017-11-14 21:44:58.427 -0800 OS Version: Mac OS X 10.13.1 (17B48) Report Version: 12 Anonymous UUID: 3EE52C5E-0C47-A3B9-92B0-830730A016C6

Sleep/Wake UUID: 016387EE-8C19-4FD8-BBF7-1248C8B8F708

Time Awake Since Boot: 41000 seconds Time Since Wake: 4400 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information: dyld: launch, loading dependent libraries DYLD_LIBRARY_PATH=/Applications/ My Apps added:chged/Firefox57.0B14.app/Contents/MacOS

Dyld Error Message:

 Library not loaded: @executable_path/libnss3.dylib
 Referenced from: /Applications/ My Apps added:chged/Firefox57.0B14.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter
 Reason: image not found

Binary Images:

      0x10c831000 -        0x10c85aff7 +org.mozilla.crashreporter (1.0) <E258FB4E-C37C-3543-9415-8CEB5E89BDE6> /Applications/ My Apps added:chged/Firefox57.0B14.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter
      0x118d2b000 -        0x118d7598f  dyld (519.2.1) <CD85EFBA-B9D6-3FD5-B777-A23B2DDEF192> /usr/lib/dyld
   0x7fff565a7000 -     0x7fff5682fff7  com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <6894F95E-63B4-3484-A428-2963FB9BFEF9> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
   0x7fff573bc000 -     0x7fff573bcfff  com.apple.Cocoa (6.11 - 22) <E2A920D1-E3DE-3904-A53E-B86AB2F4C7C5> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
   0x7fff59c62000 -     0x7fff59c64ff3  com.apple.ExceptionHandling (1.5 - 12) <47D558A6-45B1-3A1A-A619-9CA52225CB49> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling
   0x7fff7e65f000 -     0x7fff7ea503b7  libobjc.A.dylib (723) <37A7D77E-952C-3F5D-970B-3CDE349B2322> /usr/lib/libobjc.A.dylib

Model: Macmini6,1, BootROM MM61.010B.B00, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.7f1 Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620 Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (7.21.190.15.1a5) Bluetooth: Version 6.0.0f1, 3 services, 27 devices, 1 incoming serial ports Network Service: Ethernet, Ethernet, en0 Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB USB Device: USB 2.0 Bus USB Device: Hub USB Device: USB 2.0 Bus USB Device: Hub USB Device: Hub USB Device: IR Receiver USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller USB Device: USB 3.0 Bus USB Device: Hub USB Device: Hub USB Device: USB3.0 Hub USB Device: USB3.0 Device USB Device: Hub USB Device: Hub USB Device: USB2.0 Hub USB Device: Logitech USB Headset USB Device: Keyboard Hub USB Device: Apple Keyboard USB Device: Apple Optical USB Mouse Thunderbolt Bus: Mac mini, Apple Inc., 23.4 =

Asked by JoshSch 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

updates cause system to bog down from non-administrator accounts

My wife's account on her Windows 7 PC is a non-administrator account. When Firefox detects an update, it consistently misbehaves. It appears to consume an excessive amo… (read more)

My wife's account on her Windows 7 PC is a non-administrator account. When Firefox detects an update, it consistently misbehaves. It appears to consume an excessive amount of resources and the machine is almost unusable. I have to login to my administrator-level account and update Firefox. This usually resolves the issue until the next update, but today it's not. I can only seem to launch Firefox as an administrator.

Can you please fix Firefox so that it doesn't even try to update itself from a non-administrator account?

I never run into this problem when logged on as an administrator. It makes me wonder how this works on Unix/Linux when not running as root.

Asked by fep_coder 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

I am trying to add new addons not letting me as it says I need to download firefox, yet my firefox tells me i have the most up to date version installed

I am trying to add in new add-ons. When I open the add-on the download tab is highlighted with the message that I need to download Firefox. I have Firefox downloaded an… (read more)

I am trying to add in new add-ons. When I open the add-on the download tab is highlighted with the message that I need to download Firefox. I have Firefox downloaded and it says I have the most current version. I have restarted machine to now avail. When I click on the download firefox tab I get a file that downloaded but cant get it to execute. I am running windows 10

Asked by markmer 2 years ago

Last reply by James 2 years ago

  • Archived

Why is Firefox not working after it's been downloaded?

I am having to redownload Firefox because its says there is a shotcut after I have download the New Firefox. so when i come back to open foxfire on computer in the colleg… (read more)

I am having to redownload Firefox because its says there is a shotcut after I have download the New Firefox. so when i come back to open foxfire on computer in the college it say shortcut and cant open them and have to redownload them

Asked by millertrump2016 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

firefox.exe - Bad Image C:\WINDOWS\SYSTEM32\dbghelp.dll is either not designed to run on Windows or it contains an error.

This error message has been coming up on my computer since the windows upgrade 2 nights ago. I really prefer Firefox as my Explorer. I have uninstalled and reinstalled, s… (read more)

This error message has been coming up on my computer since the windows upgrade 2 nights ago. I really prefer Firefox as my Explorer. I have uninstalled and reinstalled, shut down and restarted and still get this error. Even after the reinstall. Please help. I really want you back on my computer.

firefox.exe - Bad Image C:\WINDOWS\SYSTEM32\dbghelp.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020.

Asked by Micmac304 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Have 2 version. Want to delete one and move info from deleted to new

I am running with ubuntu 18.04.2 I was having a problem with the snap version of firefox so I downloaded, and installed the non-snap version of firefox. Now I want to de… (read more)

I am running with ubuntu 18.04.2 I was having a problem with the snap version of firefox so I downloaded, and installed the non-snap version of firefox. Now I want to delete the snap version and use the other. My problem is that all my stuff is in the snap version. My thought is to save the profile of the snap version and then use that profile for the non snap version, delete both versions and reinstall the version I want to use. before I start, however, I thought I would ask whether that would work.

Thank you........

Asked by greg 1 year ago

Last reply by Seburo 1 year ago