Showing questions tagged: Show all questions
  • Locked

this forum board

Locking this thread, please continue here: [/questions/1440721] Can someone please tell me how to answer questions asked, in emails to me, receoved from support helpers. … (read more)

Locking this thread, please continue here: [/questions/1440721]
Can someone please tell me how to answer questions asked, in emails to me, receoved from support helpers. In ~6 emails received so far, my only response option looks like clicking the "Mark It as Solved" button...I can't see how to answer, for example, that I'm using Debian Buster, with KDE. Also, jonzn4SUSE asked me to "see screenshot" of his SUSE distribution, but I can't see that image, nor a file attachment. Thanks again.

Asked by lee.hinkleman 1 month ago

  • Locked

Increase number of bookmark folders when bookmarks get saved - THIS WORKS

The solution given by cor-el works very well. Thanks cor-el ! I needed that. But you won't know it until you access more unique folders than you already have in th… (read more)

The solution given by cor-el works very well.

Thanks cor-el ! I needed that.

But you won't know it until you access more unique folders than you already have in the list.

For instance, when you access the 8th folder that is different it will be sticky, when you access a 9th that is different it will be sticky. Kind of like a "most recently used" list. You won't see the extras until they happen.

Solution given by Cor-el: There is a pref on the about:config page that defaults to 7 to set the number of entries to show in this list of recently used folders.

- about:config => browser.bookmarks.editDialog.maxRecentFolders = 7
- https://support.mozilla.org/en-US/kb/about-config-editor-firefox 

Original post at: https://support.mozilla.org/en-US/questions/1410392#answer-1574837

Thanks again,

Mike.

Asked by mnixon1930 1 day ago

  • Locked

Preventing Changes to Proxy Settings in Firefox Browser via Group Policy

Locking this thread, please continue here: [/questions/1443259] We have enabled the "Prevent changing proxy settings" policy from the Group Policy Management Console. How… (read more)

Locking this thread, please continue here: [/questions/1443259]
We have enabled the "Prevent changing proxy settings" policy from the Group Policy Management Console. However, we've encountered an issue where Firefox browser overrides this policy. It has come to our attention that Firefox is the only browser that allows users to change the default Windows proxy settings directly from the browser itself.

To address this, we want to prevent users from changing proxy settings via Firefox browser as well. Could you please provide guidance on how to disable this feature?

Asked by hitenj.trivedi 1 day ago

  • Locked

Password

Locking this thread, please continue here: [/questions/1438481] Tell me how to change my password so that the next time I try to access email it will work. … (read more)

Locking this thread, please continue here: [/questions/1438481]
Tell me how to change my password so that the next time I try to access email it will work.

Asked by Carolyn Williamson 1 month ago

  • Solved
  • Archived

Firefox automatically downloading files instead of asking

After a forced update, firefox stopped giving the popup that lets you choose what to do with the file. A temporary fix is to go into options and set "Always ask you wher… (read more)

After a forced update, firefox stopped giving the popup that lets you choose what to do with the file.

A temporary fix is to go into options and set "Always ask you where to save files", however this is clunky, and much much slower, so is there any way to get this popup back?

If not, then i will have to migrate to a different browser for safety, since this new "Feature" can be easily abused by hackers and malicious websites.

Asked by cvfnfyltcglvwjgzve 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

find product on a website.

I entered a product # on a website, but was not found. I then used a different computer and different browser, it worked. Also, ipad worked. I've been using Firefox for… (read more)

I entered a product # on a website, but was not found. I then used a different computer and different browser, it worked. Also, ipad worked. I've been using Firefox for years, with Ubuntu

Asked by Ron 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

websites visited with Firefox - large words, no symbols, over-run words

The menu in selected websites do not show typical icons. I only see words and they are in large font; the words run over each other. (Please see attached screenshot for o… (read more)

The menu in selected websites do not show typical icons. I only see words and they are in large font; the words run over each other. (Please see attached screenshot for one website.) This issue renders functionality of the website inoperable. This issue happens to about 40-50% of the websites I interact with.

For the same website in Chrome, this issue does not occur.

How to fix this in Firefox? Thank you.

Asked by dwhydro 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

the plus tab to open a new tab has disappeared from my browser

Hello, For no reason I can easily identify, the plus symbol labeled tab to open new tabs from the browser has disappeared. I can still easily use the right click of the m… (read more)

Hello, For no reason I can easily identify, the plus symbol labeled tab to open new tabs from the browser has disappeared. I can still easily use the right click of the mouse or the control t keyboard trick, but I would much prefer the convenience of the ever available and accessible plus tab option. Your help to restore this feature would be very much appreciated. I use a Dell pc laptop with Windows 365 and Firefox. Thank you, Milagra Tyler [email removed from public]

Asked by milagras 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

white bar around browser

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/129518… (read more)

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/1295187 my screen basically is being bordered by white bars and ive reinstalled and uninstalled firefox and done everything and both of the answers to these questions are unclear for me or don't work and i still dont know how to fix my problem. here's a screenshot of my browser too so you can see what I mean. please help!!!

Asked by SLEEPY 1 year ago

Answered by SLEEPY 1 year ago

  • Solved
  • Archived

Mozilla Firefox ver. 50 not prompting user to install Java plug-in for legacy website

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadshe… (read more)

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadsheets is supposed to load we keep getting a "A plugin is required to play this content" error message, but no option to install/approve the running of Javascript.

I have downloaded and installed the JRE and JDK on the endpoint device, but still no luck getting Firefox to load it. I am running the 32-bit version of the web browser, not 64-bit, so I am kind of stumped about how to proceed from here.

Is there a place I can manually download/install these Java plug-ins?

Thanks.

Asked by kris.robinson 1 year ago

Answered by kris.robinson 1 year ago

  • Solved
  • Archived

Web page doesn't load normally

I don't understand why FitnessBlender.com looks all out of wack, it has been like this for as long as I can remember. Font is all crazy and overlapping, hard to even navi… (read more)

I don't understand why FitnessBlender.com looks all out of wack, it has been like this for as long as I can remember. Font is all crazy and overlapping, hard to even navigate the page. Have also noticed FF is loading everything slowly lately especially FB, which eventually stops loading as you scroll through the feed. I have cleared my caches etc to speed it up but has gone back to being slow. I have loved the concepts available with FF and hate to stop using it but it has become annoying.

Asked by Terri 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Update Firefox

I am using Firefox for a long time. But when I download and install yesterday using Microsoft store, I don't see any update option on the settings and the about Firefox m… (read more)

I am using Firefox for a long time. But when I download and install yesterday using Microsoft store, I don't see any update option on the settings and the about Firefox menu. I don't want to use the Microsoft store to update Firefox. How can i do this?

Asked by Abhinab 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Problem with hw video decode on 1135g7

I has notebook ThinkPad E14 Gen 2 with i5-1135g7. First time I discovered problem in Firefox 95. I used win 10. HW decode stop working at all. I don't changed anything(no… (read more)

I has notebook ThinkPad E14 Gen 2 with i5-1135g7. First time I discovered problem in Firefox 95. I used win 10. HW decode stop working at all. I don't changed anything(no new version of driver have been installed, no browser update, bios and etc) hw decode just stop working in Firefox. Edge and video players still use hw decode. I tried to reinstall firefox with fully cleared(remove Mozilla folders from appdata and clear temp folder) but it don't solve the problem. Recently I hear that in firefox 100 av1 will be accelerated with hw decode. I decided to make clean install of win 11. And in clear system(no matter win 10 or win 11) firefox use hw decode. I was happy with it, but no long. When I turn ac charge off and tried to start youtube video it tried to start in 10-20 seconds and then plaing without hw decode. And It not changed back when I connect ac charge back and make reboot. And clear install of firefox also has no effect. I think it in the same state as it was before windows reinstall. It can be matter than I set windows settings for ac mode max performance and for battery mode max energy efficiency. Also I had klite codec pack installed but all work with it while I was on ac(and other programs continue work now).

I think hw decode very matter for notebooks battery lifetime. I sad that I had to use edge to watch youtube. I hasn't problems like this in my desktop pc with nvidia card(but it always in max performance mode).

At least I watching how to reset firefox hw decode state to find which is cause problems(windows energy saving settings, codec pack or something else). I not found any information about this.

Asked by abubaca4 1 year ago

Answered by abubaca4 1 year ago

  • Solved
  • Archived

How to add bookmark for a specified page of pdf file?

I use Firefox to read books in pdf format. I want to record the location everytime I close the pdf file so that I can easily go back to where I leave last time. But I not… (read more)

I use Firefox to read books in pdf format. I want to record the location everytime I close the pdf file so that I can easily go back to where I leave last time. But I notice no matter where I am in the file, the url does't change. I think it's the reason why everytime I click the bookmarked file and the Firefox just open the file on the first page, not the location I leave last time. Is there any way to record the location I leave?

Asked by umiswing 1 year ago

Answered by pg_78 1 year ago

  • Solved
  • Archived

What Version of Firefox are we on?

UPDATES: What version of Firefox is the most current? I just read an email that states we should update to version 99? I cannot find that version to update. Rhon … (read more)

UPDATES: What version of Firefox is the most current?

I just read an email that states we should update to version 99? I cannot find that version to update. Rhon

Asked by Rhonda 1 year ago

Answered by James 1 year ago