Firefox Support Forum

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

I had a few issues with Hotmail and Firefox in the past as described in other posts. Now it has stepped up a gear. I can use the internet for anything, but the moment I open my Hotmail account in Firefox my Lan card stops working. At first I had no idea it was Hotmail, I tried everything from switching cables to using wifi only. When it happened on wifi I realised every time I went into Hotmail on Firefox my network card stopped functioning and I had to restart the computer. The thing is, when I use Hotmail through Microsoft Edge nothing happens and all is well with the world!!! No network card shutdown. I could read between the lines but I'm no conspiracy theorist, however, I don't think the problem is with Firefox. Is there any solution? I don't use Edge and I don't want to start.

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

I have Firefox on Windows, Linux, and Android. Anytime I use Firefox on a desktop, it sends me to Tornado Alley in Kansas. However, I am not in Kansas, and I don't have dog named Toto either. I am in the Detroit area. If I use other browsers, I don't have this problem. It only happens on desktop computers. On my cell phone it shows the correct location. I have already done the simple troubleshooting measure (for a year now: clearing cache, uninstall, reinstall, etc...) and NOTHING removes me from this Tornado Alley, Kansas location on the Firefox browser. If I use Chrome, Opera, Edge, etc... I don't get this problem. It must be something in the Firefox program.

Hyatt.com can be loaded on other browsers but not on Firefox. There is just a blank page with no error message. There is an archived thread on support.mozilla.or called "hyatt.com". The suggested solutions don't work or are too complicated. So please solve the problem. And STOP archiving threads that are still an unsolved problem! Am using Win8.1 and auto-updating Firefox.

When switching from one tab to another, streaming stops and video won't play in background. I've tried all the main fixes suggested I've found. Nothing worked. Please help! Will be using alternate browser until fixed as it's too unwieldy for me to use this way.

How can I set the default language fir Firefox to English? Currently browsing results always come up in language of my geographic location, for example, Romanian while in Romania. Never had this problem before.

"https://www.tiktok.com/live/" freezes after few minutes of usage and activity monitor shows "FirefoxCP Isolated Web Content" using over 100% CPU

I'm currently on a very old version of Firefox simply because the new versions, each time I try the latest versions, seem to not have the function the old one has. Remembering the websites I put into the address bar. The version I am currently using did have a issue with shuffling the order of the sites based on 'use' but setting Firefox to Private mode kept the websites locked in order and did not make them shuffle if one was clicked more often than another. Is this something I can do on the current version because I tried and looked for a way to do this recently but I kept getting 'autofill' results from google when I just want to be in Private mode, have the websites I frequent be the only ones listed when I click the address bar and not have them shuffle or have any other website I'd type into the bar not add itself to the list. If this is or isn't possible let me know.

I have used firefox for years as my browser with my home page set to google. I have always had a bookmarks toolbar but never a bookmarks side bar and do not want one. The other day a bookmarks side bar suddenly appeared. I have moved it from left side to right side and can delete it temporarily by using CTRL +B, but can't find a way to permanently remove it, i.e. make the default setting so that the side bar doesn't appear. can you help?

Error raised,

Secure Connection Failed

An error occurred during a connection to community.signalusers.org. The OCSP response does not include a status for the certificate being verified.

Error code: MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

There's also no way to add an exception? Just completely broken at the moment. I have to disable OCSP stapling to get it to work at all, which is less then ideal.

Currently using 125.0.3 (64-bit). I checked for newer versions of firefox and it's not saying anything. Chrome and Edge work fine. Encountered this on an android tablet with firefox, and went to desktop and hit the same thing.

Hello, I recently find products added to check out from various sites to purchase. I use all my pcs and other devices. They are all password protected. No one uses my devices. I think some one got my account. I changed the password. Can you help me about this topic Kind regards sami

Hi there,

I just started using my new MacBook Air, and when I try to use the trackpad to open read Gmail or click the calendar icon on Firefox, it doesn't respond. It works on Safari.

As per the photo, I try to click the calendar icon to open up my calendar and nothing happened.

Re-booting following a power failure, I entered my pin & received a message something like, "Would you like to sign out? If you continue you risk losing personal data. You can protect your data by signing out, then signing in again". So I signed out, then signed in again and the boot proceeded but it was like a brand new installation. Desktop background was Windows blue, about half my desktop icons gone, all default apps reset, in Firefox all my plug-ins/extensions gone, all my bookmarks gone. And Windows Settings now won't let me set Firefox as the default browser and when FF offers to set itself as the default browser, that doesn't work either.

I've got the feeling this is some kind of identity issue gone awry but I don't know how to fix it. Hoping someone on this forum recognizes the problem, and knows a solution. Thanks for any help offered.

My sign-in ID is aaaan email that has been cancelled. As long as they don't asl me to retrieve any codes oranything it works of course. If anything is sent to that email I can not retrieve it. Usually kepping me out of Fire fox. I need to see if amyonr know how to change your sign-in ID>

Thanks Paul

when i amon a webpage& click to go to home screen takes about 10 minutes & i have hi speed inernet & th slide bar on side dont go to top when changing pages getting worse please fix it