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Recent Firefox updates made it forget to restore tabs and login info (user id)

Firefox has been reliable for decades. The lates and recent updates (past 2-3 months) made it very forgetful. 1. Does not restore tabs (options is properly set, of cours… (read more)

Firefox has been reliable for decades. The lates and recent updates (past 2-3 months) made it very forgetful. 1. Does not restore tabs (options is properly set, of course). 2. Keep losing login info (userid) such as my bank account, gmail, etc. Please fix it properly.

Asked by kai.ng8 2 months ago

launched old firefox and now my main up to date firefox was logged out of everything even when changing profiles. help please

i have 2 firefoxs. a old version and a new version. i launched a old version to test something in some game i play and then closed that firefox and went back to my main … (read more)

i have 2 firefoxs. a old version and a new version.

i launched a old version to test something in some game i play and then closed that firefox and went back to my main firefox which is up to date and everything was gone.

i was logged out of everything, history was gone. its all gone.

Asked by aaaaaaaaa 2 months ago

Lost Saved Logins/Passwords after Sync / Linux 68.0

Loged into Firefox Account Performed a Sync and lost all Saved Logins & Passwords. Checked logins.json. and logins.json.corrupt both 1.1KiB in size and contain no Inf… (read more)

Loged into Firefox Account Performed a Sync and lost all Saved Logins & Passwords. Checked logins.json. and logins.json.corrupt both 1.1KiB in size and contain no Info Firefox Quantum 68.0 (32-bit) for Ubuntu / Ubuntu 18.10 Build 20190706125552 / User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:68.0) Gecko/20100101 Firefox/68.0

Asked by lionheartsails 2 months ago

  • Archived

i thought i had deleted my connection on this pc but it looks like ive deleted my account, can i retrieve my account back

i synced my account on this pc but nothing showed up and when i went to delete what i thought was the sync on the pc, its turned out to be my actual account, i need to re… (read more)

i synced my account on this pc but nothing showed up and when i went to delete what i thought was the sync on the pc, its turned out to be my actual account, i need to retrieve my account as its in use on 5 pcs

Asked by ashley.morgan 5 years ago

Last reply by guigs 5 years ago

  • Solved
  • Archived

V36.04, Opens to FF start page

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occur… (read more)

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occurrence of my problem Can I recover?

I looked at "synch" but not sure it applies to me. Using only 1 laptop with Windows 7.

Thanks!

Asked by JWICh 5 years ago

Answered by guigs 5 years ago

  • Archived

I sync my account before resetting my computer. When logging back on, with the same credentials, the information is still not coming through. Please assist.

I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the pass… (read more)

I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the password, but still nothing is coming through. Can you assist? Do you have a backup anywhere?

Asked by cedeno72 4 years ago

Last reply by guigs 4 years ago

  • Archived

extracting saved passwords from HDD

My Win 7 Laptop got wet, very wet and wont start. Firefox password manager had saved many site passwords If I take the HDD out and with a USB enclosure hang it off anot… (read more)

My Win 7 Laptop got wet, very wet and wont start.

Firefox password manager had saved many site passwords

If I take the HDD out and with a USB enclosure hang it off another PC as drive F:

Where and how might the passwords be found and read

Asked by sickputer 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Bookmarks dissappeared on on machine with Firefox Account

I have a firefox account and it normally syncs my bookmarks between my laptop at work and my machine at home. All my bookmarks at work have disaapeared, but they are all … (read more)

I have a firefox account and it normally syncs my bookmarks between my laptop at work and my machine at home.

All my bookmarks at work have disaapeared, but they are all still there.

I tried restoring my bookmarks at the work machine, and is shows as being able to restore 102 bookmarks but when i do this the bookmarks toolbar refreshes but no bookmarks appear.

Can anyone help?

Asked by paulsun 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Can I restore my history?

My places.sqlite file has places.sqlite.corrupt just under it in my second profile's folder. I tried renaming the corrupt file as just places.sqlite (calling the first p… (read more)

My places.sqlite file has places.sqlite.corrupt just under it in my second profile's folder. I tried renaming the corrupt file as just places.sqlite (calling the first places.sqlite something else) and restarting as suggested but the history still won't show up, and when I check the folder, places.sqlite is once again places.sqlite.corrupt (with a places.sqlite file just above it.)

Is there a way to somehow get Quantum to read my old history?

Asked by jon83 2 years ago

Last reply by WestEnd 2 years ago

  • Solved
  • Archived

All saved logins and passwords lost after mozilla update today

hi all mozilla did an update today and now all my saved logins and passwords have disappeared. I googled a few answers and it states to delete this file secmode.db. I can… (read more)

hi all mozilla did an update today and now all my saved logins and passwords have disappeared. I googled a few answers and it states to delete this file secmode.db. I cant find this currently. I have also been using mozilla firefox account which supposedly saves the details somewhere. Can anyone please point me in the right direct step by step to recover these missing logons details or how to restore them please.

Asked by Owen 2 years ago

Answered by FredMcD 2 years ago

  • Archived

my firefox sync account lost all the information(bookmarks, passwords, etc.)

Hi. I had to reinstall my laptop OS, so I also reinstalled Firefox. I excpected, as in past experiences, to have my bookmarks, add on, cache data back, but all data was l… (read more)

Hi. I had to reinstall my laptop OS, so I also reinstalled Firefox. I excpected, as in past experiences, to have my bookmarks, add on, cache data back, but all data was lost. Is there any chance those data are somewhere and can be retrievable? Thanks in advance for the support. Regards, Francesco

Asked by francescoimme 2 years ago

Last reply by the-edmeister 2 years ago

  • Archived

Upgraded to Firefox 58 and lost passwords

Good evening all Just upgraded to Firefox 58 on a Mac and no longer have any saved passwords. Managed to import bookmarks from old version but can't find how to import pa… (read more)

Good evening all Just upgraded to Firefox 58 on a Mac and no longer have any saved passwords. Managed to import bookmarks from old version but can't find how to import passwords. Thanks in advance

Asked by ComputerLuddite 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Upgraded, lost ALL bookmarks.

The upgrade wiped out everything. In searching for bookmarks to restore, I find I have several profiles. I want to RESTORE the BMs from ALL of these profiles. I unders… (read more)

The upgrade wiped out everything. In searching for bookmarks to restore, I find I have several profiles. I want to RESTORE the BMs from ALL of these profiles. I understand that each "restore" replaces all bookmarks, so how does one CONSOLIDATE all of these profiles' bookmarks into one place?

I'm badly confused and extremely panicky about doing something that will actually wipe out the bookmarks backup!!

Asked by archetypia 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

New version is BAD!!!

Hi! My account - elzas07@ya.ru I have many years of syncing bookmarks, settings and passwords, but 2 months ago, when I installed a new version of Firefox on Windows Pro … (read more)

Hi! My account - elzas07@ya.ru I have many years of syncing bookmarks, settings and passwords, but 2 months ago, when I installed a new version of Firefox on Windows Pro 10, I can't do that. The instructions on your website do not help me. I go to my account in the browser, sync, but the bookmarks are empty!!!! I want my passwords, bookmarks and settings! Bad browser!

Asked by elzas07 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Hello, I wiped my computer in November and my bookmarks have disappeared. I followed recovery advice in forums but the tabs that open are empty

Hello, I wiped my laptop in November because I had a virus and my Firefox bookmarks have disappeared. I have followed the recovery advice given in Forums and have found … (read more)

Hello,

I wiped my laptop in November because I had a virus and my Firefox bookmarks have disappeared. I have followed the recovery advice given in Forums and have found lots of Firefox folders in my computer, including JSON files, but when they open in Firefox the tabs are empty. I had wiped my laptop two months before, in September, and my bookmarks were all there when I reset the system so I'm upset that this has happened. I've changed laptops in the past and wiped the system and this is the first time I have ever lost my bookmarks.

I'm really hoping someone can help me recover them.

Please note I am not a technical person so please make the advice as easy as possible for me to understand.

Thank you.

Asked by Paula-MS 2 years ago

Last reply by WestEnd 2 years ago