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  • Archived

"mswsock.dll" causing firefox to crash, how to fix?

This is a RtlpWaitForCriticalSection crash and I read the article on dealing with it to discover the probable cause. However, I don't know what the file is and how it cou… (read more)

This is a RtlpWaitForCriticalSection crash and I read the article on dealing with it to discover the probable cause. However, I don't know what the file is and how it could interfere with my web browsing. Any help? I also noticed that I'm getting frequent crashes with other browsers as well (IE and Chrome, Safari seems to work fine). My most recent crash report is linked below:

http://crash-stats.mozilla.com/report/index/789a14d8-c080-4370-8e82-a9f892100804

Crash ID(s)

789a14d8-c080-4370-8e82-a9f892100804

Asked by AnonymousUser 10 years ago

Last reply by rwogh 9 years ago

  • Archived

Firefox crashes once daily, and I find it when I get home from work. Every day.

As the title says, Firefox crashes exactly once per day. I always find it when I come home from work, which can be anywhere from 8 to 10 PM. It is every single day, not j… (read more)

As the title says, Firefox crashes exactly once per day. I always find it when I come home from work, which can be anywhere from 8 to 10 PM. It is every single day, not just occasional. More specifically, the Firefox window is missing and all that remains is the generic "Visual C++ Runtime Library" crash box.

My system is a fairly new machine. I just built it earlier this year.

CPU: AMD Phenom II X4 955 black edition (quad core overclocked from 3.2 to 4.1 GHz) Motherboard: Asus M4A785-M RAM: 3 GB DDR2 Video: Zotac GeForce 9800 GT OS: Windows 7 Ultimate (dual boot with Debian Lenny, but the crash is just in Windows)

I know the first thing that stands out there is that overclock, but it's unrelated. I suspected it causing an issue at first, so I ran it at stock specs for 3 days. It still crashed Firefox daily. I believe the system itself is quite stable, I never have problems with other software. My FF version is up to date, although it's been doing this for the past 3 or 4 releases. The only add-ons I have installed are DownloadHelper and Flash Player, but it still crashes if I disable them.

This one's got me kind of stumped. Does anybody have any clue what could be triggering this? It doesn't matter what tabs I have open either, in case anybody was wondering. One day, just to test that I closed Firefox before I left in the morning, then opened it back up with only one tab: google.com ....... still crashed by the time I got back home.

Asked by AnonymousUser 10 years ago

Last reply by Morbus 10 years ago

  • Archived

How do I get Firefox to open?

I start my computer and I open Firefox by double clicking it, then the user menu comes up and I choose one and it comes up. But as soon as I close it and I repeat the pro… (read more)

I start my computer and I open Firefox by double clicking it, then the user menu comes up and I choose one and it comes up. But as soon as I close it and I repeat the process by opening it and choosing a user but it a window quickly pops up and closes and a crash menu comes up this keeps happening no matter how many times I try how do I fix this?

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.125 Safari/533.4

Asked by AnonymousUser 10 years ago

Last reply by AnonymousUser 10 years ago

  • Archived

How do I get firefox to work after installing an update (Can I go back to an older version if possible)?

I recently updated from Firefox 3.6.3 to 3.6.8. I skipped previous updates because of similar problem I'm experiencing now however now it is worse. Immediately after in… (read more)

I recently updated from Firefox 3.6.3 to 3.6.8. I skipped previous updates because of similar problem I'm experiencing now however now it is worse. Immediately after installation, messages windows pop up. The FIRST window says: “Firefox has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.”

The SECOND window (with a red circle surround a white ‘X’) says: “firefox.exe – Unable to Locate Component. This application has failed to start because xul.dll was not found. Re-installing the application may fix this problem.”

The THIRD window is called the “Mozilla Crash Reporter. We’re Sorry. Firefox has a problem and crashed…” where it gives me the option of submitting a report and restarting (which I have done).

The problem happened during previous attempted updates which is why I tend to avoid Firefox updates until today. However, in the past all I would do is manually power off the computer and restart the computer. Firefox never completed the installation so I was able to use the older version of Firefox.

Now I cannot do that because Firefox is updated to 3.6.8 which refuses to open. How can this problem get fixed? I am not “tech savvy” but loyal to Firefox (and for now I have no access to all my bookmarks).

Thank you.


User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.125 Safari/533.4

Asked by AnonymousUser 10 years ago

Last reply by Morbus 10 years ago

  • Archived

firefox opens and closes many times for no aparrent reason

when I am on firefox, for no apparent reason and not always, the browser will open,close,open,close,open,close many times until it decides to stay open. this happens when… (read more)

when I am on firefox, for no apparent reason and not always, the browser will open,close,open,close,open,close many times until it decides to stay open. this happens when I am just opening the browser and have on home page igoogle.

Asked by AnonymousUser 10 years ago

Last reply by salmilo 9 years ago

  • Archived

Enough already! FIRFOX CRASHES when ZEDO and NETFLIX popup. PLEASE STOP THIS!!!

STOP IT!!! Stop popups ZEDO/NETFLIX These popups are totally destroying my browzer, and I must reload, then lose all my information User Agent Mozilla/4.0 (compatible; … (read more)

STOP IT!!! Stop popups ZEDO/NETFLIX These popups are totally destroying my browzer, and I must reload, then lose all my information

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0)

Asked by AnonymousUser 10 years ago

Last reply by Morbus 10 years ago

  • Archived

the application firefox quit unexpectedly

"the application firefox quit unexpectedly". The latest place I visited was my local DMV when this occured. What do I need to do to make it not do that again. It is very… (read more)

"the application firefox quit unexpectedly". The latest place I visited was my local DMV when this occured. What do I need to do to make it not do that again. It is very aggravating trying to get somewhere only to have it die midstream. Will the latest version fix it?

Asked by AnonymousUser 10 years ago

Last reply by the-edmeister 10 years ago

  • Archived

Still no answer for the Flash Plugin Crash

Despite forums galore and answers galore, the continuing Flash Plugin is still crashing. This happens on Safari, Chrome and IE as well as Firefox. It's obviously an Adobe… (read more)

Despite forums galore and answers galore, the continuing Flash Plugin is still crashing. This happens on Safari, Chrome and IE as well as Firefox. It's obviously an Adobe issue but no one is addressing that. Considering the major consternation over the web, can we (the world) have a resolution please!

Asked by AnonymousUser 10 years ago

Last reply by the-edmeister 10 years ago

  • Archived

Firefox crashes on me at least once a day or more

I just got a new Sony vaio laptop. Firefox crashes on my everyday at least once or even several times in a day. I'm using the latest version of firefox and I'm pretty sur… (read more)

I just got a new Sony vaio laptop. Firefox crashes on my everyday at least once or even several times in a day. I'm using the latest version of firefox and I'm pretty sure all my plug ins and extensions are up to date. I have been having this problem for 2 weeks now. I hope some one out there can help me out. Thanks Ray

Crash ID(s)

bp-99fc9e41-fbca-47df-a6e4-498562100731
bp-300c40c2-511e-4e72-9fd4-e819c2100730
bp-437ca605-9501-4651-b92e-75ac02100730
bp-deea25ac-164e-48a5-bcd6-d47102100729
bp-de442e33-ccf5-4d19-9528-c9b062100728
bp-81776d55-d8e2-4577-b39f-c31d62100728
bp-26a4b1f5-8385-40ab-a1a5-ad48f2100727
bp-46a98a4e-6965-45c4-8d36-9e38f2100727
bp-4802b2c1-6a94-46a8-a82b-d19f82100727
bp-4d87dfcd-00a9-482a-99db-284242100726
bp-aac430f9-6d15-41c2-86a7-341292100726
bp-9b435b14-f89a-4eb7-a6d4-9b9fe2100723
bp-25acd411-ae41-4c84-82e3-0ce5d2100722
bp-d5e8af62-259e-4d17-ab39-ff8392100722
bp-adcf9aec-e64c-421e-98e1-a16ba2100721
bp-0e91cebd-6bfd-43a1-93e4-a519d2100721
bp-836754f7-bb90-4009-a52d-ad7122100721
bp-9f83c10c-181b-4577-87c0-9acdd2100721
bp-6061aa5f-38a6-4d68-b1e4-587462100721
bp-faf0ca18-2f4c-4580-a941-5bb032100718
bp-6ffe4d9c-4802-485b-beb9-d23b22100717

Asked by AnonymousUser 10 years ago

Last reply by sctl 8 years ago

  • Archived

Firefox crashing with no add-ons or plug-ins

Yesterday, I removed all of my add-ons and deleted all of my plug-ins except for Mozilla Default. Firefox ran smoothly all day yesterday after that. Now today, it's begin… (read more)

Yesterday, I removed all of my add-ons and deleted all of my plug-ins except for Mozilla Default. Firefox ran smoothly all day yesterday after that. Now today, it's beginning crashing again. (RtlpWaitForCriticalSection | RtlEnterCriticalSection) is the signature of the crash. I don't know what's causing this at all. There is nothing left that could be contributing to this as far as I can tell.

Crash ID(s)

2b285d73-4386-4bcf-8755-742722100729, 8b3a715c-6f1c-45b0-8057-ce9f92100729

Asked by AnonymousUser 10 years ago

Last reply by silkphoenix 10 years ago

  • Archived

firefox won't open, flashes super quickly on screen, won't load on main profile but will load on my daughter's profile

firefox was working fine. I got an error message about a plugin container. Sent report. Now since then I can't load firefox on my main profile. My 11 year old also ha… (read more)

firefox was working fine. I got an error message about a plugin container. Sent report. Now since then I can't load firefox on my main profile. My 11 year old also has a profile on our notebook and she can access her firefox, but mine won't even load. It flashes on the screen for a split second and disappears.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Asked by AnonymousUser 10 years ago

Last reply by the-edmeister 10 years ago

  • Archived

Firefox 3.6 needs to go backwards

Firefox 3.6 is worse than 3.5 grrrrr and that sucked User Agent Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.125 … (read more)

Firefox 3.6 is worse than 3.5 grrrrr and that sucked

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.125 Safari/533.4

Asked by AnonymousUser 10 years ago

Last reply by Svetlana 10 years ago

  • Archived

Firefox crashes at startup in safe mode and new profile

Firefox will not start without crashing. I have tried safe mode, new profile, and followed the instructions at http://support.mozilla.com/en-US/kb/Firefox+crashes+when+yo… (read more)

Firefox will not start without crashing. I have tried safe mode, new profile, and followed the instructions at http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it

I am not sure what to do next.

Crash ID(s)

bp-34e67aa2-21b8-437c-847a-c3ccf2100728

User Agent

Opera/9.80 (Windows NT 6.1; U; en) Presto/2.5.24 Version/10.54

Asked by AnonymousUser 10 years ago

Last reply by AnonymousUser 10 years ago

  • Archived

zzxc: Ican't log in to mozzillafirefox

Issue Firefox is crashing or closing unexpectedly Description I'm not able to regain my mozilla firefox web site have not be able to use mozilla for 3 weeks It crashes a… (read more)

Issue

Firefox is crashing or closing unexpectedly

Description

I'm not able to regain my mozilla firefox web site have not be able to use mozilla for 3 weeks It crashes and stays dead

Asked by AnonymousUser 10 years ago

Last reply by zzxc 10 years ago

  • Archived

wjack2010: firefox keep crashing

i have downloaded the latest firefox but when i click it to open it it crashes and it show crash report and its happing sine yesterday. i cant go to any pages because its… (read more)

i have downloaded the latest firefox but when i click it to open it it crashes and it show crash report and its happing sine yesterday. i cant go to any pages because its not opening, i have delete it from my computer when i download it again it still same it wont open.

Asked by AnonymousUser 10 years ago

Last reply by AnonymousUser 10 years ago