Firefox Support Forum

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

Drag-drop bookmarking broken, Firefox 102.0 (64 bit)

I do not know which update began exhibiting this apparent reversion bug, as i have just returned home from several weeks in the hospital due to a heart attack, and do not know how many updates i missed.

When doing a drag-drop of a URL from either a link on a page OR the address line at the top of the browser, I will receive a "sanity failure" error, ranging from an empty NON-URL file, to an OS error complaining about being unable to access an attempted directory destination.

If the link I am dragging is bereft of illegal characters (i.e., ":" -- a colon), the action will succeed.

If there IS a colon, the text to the LEFT of the colon will become the filename. The colon and everything to its right will be truncated. And, the file will be a zero-byte file of unknown (to me) type.

Other illegal characters in the page's Title field will produce more dramatic misbehavior.

PLEASE revert to the previous behavior (i.e., filtering the Title before creating the filename for the bookmark file)!

Earlier versions of Firefox (again, I do not know when this began) NEVER exhibited this behavior.

hi im trying to get my bookmarks back after a full system wipe on my computer i saved all my items i needed to back up but now after reinstalling firefox and going to import my sqlite file to restore my bookmarks im met with the prompt saying Unable to process the backup file.

My firefox did an update today and I can not view many websites in my bookmarks. I tried to manually go to a website and still get the same error show below. An error occurred during a connection to www.newsmax.com. PR_END_OF_FILE_ERROR Some websites I can view and others not. I did not have this problem till todays update. I also can not view non HTTPS websites. Basically all is not well.

Suggestions.

On my old Desktop with Windows10, I created and saved my bookmarks as backup *.json file on my backup drive. How do I copy this backup to Firefox on my new Desktop with Windows11? When I installed Firefox on my new Desktop, I don't see any way to access bookmarks (because I haven't copied the *.ison file??)

Today firefox prompted me to "refresh" itself. After doing so, the icon is now blank and won't open saying it's damaged or incomplete. I restarted my mac to see if it might come back, but I continue to get the same error message that firefox is damaged or incomplete.

I downloaded firefox again, but didn't replace the original one on my computer and while it works. I've lost ALL my bookmarks. I waded through ways to get them back but don't believe I ever made a manual copy of my bookmarks.

Is there any way to restore them? I hadn't used a firefox account before either but just made one today.

Thanks

Struggling with bookmarks

My bookmarks disappeared mysteriously yesterday while I was using the browser. All of them (I have a lot), there's nothing in the bookmarks toolbar. I use Firefox on two different machines regularly, and yesterday the second machine was fine, bookmarks still there. Today I logged on and the second computer had lost its bookmarks too.

I tried restoring. It worked on my other computer, no problem, all bookmarks returned. However, on this one the restore points are visible, but when I click them, nothing happens. I have tried restarting Firefox, no luck. Any ideas?

When I save a bookmark I want to choose what folder to save it in, but Firefox doesn't allow me to. How can I set the bookmarks to show the dialog box that lets me decide.

Hello,

I couldn't open my Firefox browser on my Windows 10 so I uninstalled the app and downloaded a new Firefox browser. How do I get all my bookmarks from my old Firefox browser to the new one?

Thanks.

My bookmarks list contains at least five bookmarks toolbars, five recent tags, multiple and five Other Bookmarks folders. The folders in the various Other Bookmarks folders are not all identical, and the contents of folders with the same name may differ somewhat. In different Other Bookmarks folders, there may be additional bookmarks that were never assigned to a folder. These apparently are not always carried forward to the newest version.

I assume that this mess has something to do with automatically-saved bookmark lists. I would like to clean it up expediently without losing data.

Clean-up questions: What is the most expedient way of making sure I have a single list containing all my folders, including those from previous lists? When folders are carried forward, I assume they they contain the same bookmarks. Is this a correct assumption? Or are some of these also deleted? If I delete a folder with a particular name from an earlier list, will that folder be deleted from all the other lists?

Right-clicking on a folder does not provide a Rename option. Is there some other way to do this? (I searched for How do I rename a bookmark folder? 18 pages of 'hits'. After 11 screens of useless information about bookmark problems, I gave up).

Prevention questions: I would like to avoid having the same thing happen in the future. What is it that determines whether a folder or a file is left behind?

I just had to recovery my Windows installation and all of my apps were removed during the process. I reinstalled Firefox and then tried to login to my account (Sync) and I couldn't remember my password. I then reset my password and then tried to sync my bookmarks and everything was gone and nothing was restored....is there a archive of my bookmarks available somewhere I can restore them? Please help!

Previously i was able to pin a website so t hat when i clicked my blank address bar a short list of websites ive pinned would appear and i wouldnt need to type in the website. I have explored multiple settings and ive discovered the Pin button/icon is completely gone. I cant pin new sites and i cant remove the sites that are already there. Where can i find this button, setting, or option?

I installed an older ESR version on a used laptop I got a few weeks ago. Everything's working fine, except the following issue with Bookmarks:

On my Bookmarks Library page I keep two columns, Name and Added (because on some folders I have many bookmarks and I track them by the date added). When I move any bookmarks to another folder, the "added" date becomes the date and time I moved them(!). Also, when I change the bookmark "name", it also changes the "added" to the date I changed it(!). Basically Added is acting like Last Modified.

Any ideas what's going on? I've never had this issue before.

I have installed moiziklle on a new device all my bookmarks have disappeared, can you recover them from my account because they do not appear on all devices and I did not make a backup manually, I tried to restore but it does not help, I do not have an html copy either please help me

Hello:

New computer; logged into Firefox; apparently synced; ... where are my bookmarks? I have purchased and set-up many PC's in my life. Why would this occur now -- for the first time ever for me?

Alan