Firefox Support Forum

Today firefox prompted me to "refresh" itself. After doing so, the icon is now blank and won't open saying it's damaged or incomplete. I restarted my mac to see if it might come back, but I continue to get the same error message that firefox is damaged or incomplete.

I downloaded firefox again, but didn't replace the original one on my computer and while it works. I've lost ALL my bookmarks. I waded through ways to get them back but don't believe I ever made a manual copy of my bookmarks.

Is there any way to restore them? I hadn't used a firefox account before either but just made one today.

Thanks

Struggling with bookmarks

My list of bookmarks that used to automatically display down the left side of my screen are now relegated to a heading in the bookmarks toolbar at the top of the page. This is completely useless to me. What happened to the display down the left side, and how can I stop this from NEVER changing in the future? I've had this happen before, and every time it does it takes me half a day to find the hidden solution to the problem.

Hi folks, I fired up my laptop tonight and then opened my Firefox browser, only to find that the bookmark toolbar was missing. 'Ah, simple answer,' I thought, 'I must have turned it off. Just move the pointer to the top and right click. The bookmark tab option will be there.'

But no, it isn't. Sure, there's the Bookmark name with a right-pointing arrow. And if I follow that I can see that it says "Bookmark Toolbar > Always show." And although that option has a tick against it, no bookmarks are visible.

So what's happened to them? If I click on the Bookmarks name right at the top and then click 'Manage Bookmarks' I can see them all, so they haven't been deleted, erased or anything - but why can't I see them? By the way, if I click "Never Show" then the space where they should be disappears and if I then click "Always Show" then the space returns but without any bookmarks.

Help please - bookmarks are essential for browsing.

When I save a bookmark I want to choose what folder to save it in, but Firefox doesn't allow me to. How can I set the bookmarks to show the dialog box that lets me decide.

My bookmarks list contains at least five bookmarks toolbars, five recent tags, multiple and five Other Bookmarks folders. The folders in the various Other Bookmarks folders are not all identical, and the contents of folders with the same name may differ somewhat. In different Other Bookmarks folders, there may be additional bookmarks that were never assigned to a folder. These apparently are not always carried forward to the newest version.

I assume that this mess has something to do with automatically-saved bookmark lists. I would like to clean it up expediently without losing data.

Clean-up questions: What is the most expedient way of making sure I have a single list containing all my folders, including those from previous lists? When folders are carried forward, I assume they they contain the same bookmarks. Is this a correct assumption? Or are some of these also deleted? If I delete a folder with a particular name from an earlier list, will that folder be deleted from all the other lists?

Right-clicking on a folder does not provide a Rename option. Is there some other way to do this? (I searched for How do I rename a bookmark folder? 18 pages of 'hits'. After 11 screens of useless information about bookmark problems, I gave up).

Prevention questions: I would like to avoid having the same thing happen in the future. What is it that determines whether a folder or a file is left behind?

So why can't Firefox make their bookmark system more simple? I can spend 10 minutes looking for a bookmark that I KNOW I have & end up just googling for the site.

Version: 78.15.0esr (64-bit)

The bookmark dropdown submenus won't open any more. I can click Bookmarks>next random menu>next menu and it won't show the bookmarks. To be clear, I am going to a folder bookmark and then a sub-folder bookmark which won't show what is inside this sub-folder.

Any idea why this is happening?

TIA

My laptop was out of action for quite some time with a u/s hard drive and no money to replace until now. I reloaded Waterfox, logged in and synced, however, I seem to have lost all my bookmarks. Can anybody advise me, please, as to if there is a way to recover them? My backups only go back to 20/05/2022.

Regards,

Mark

Hello, I upgraded my windows 8.1 system with firefox on it to windows 10. The windows 10 upgrade saved my windows 8.1 files. I installed firefox on windows 10. I deleted the files created by the install in the folder 'profiles'. When I copy my old firefox profile contents into that firefox profile folder, firefox does not pickup my bookmarks and extensions as I had hoped. Is it possible to get firefox to recognize my old profile contents? Thanks, Doug

FF 100.0.2 Ubuntu 22.04 LTS

I have deleted my bookmarks with the Bookmark manager, but where are they now? I cannot find them in /trash and all of the *bookmark* files on my laptop are miniscule (like 127 bytes.) The json files are no better, when I imported previous bookmark files they were empty.

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This change has made it impossible for me to continue using Firefox, unless I want to go back to Win7.

I simply need Bookmarks to work the way they did before!

Thank you for your time.

My firefox did an update today and I can not view many websites in my bookmarks. I tried to manually go to a website and still get the same error show below. An error occurred during a connection to www.newsmax.com. PR_END_OF_FILE_ERROR Some websites I can view and others not. I did not have this problem till todays update. I also can not view non HTTPS websites. Basically all is not well.

Suggestions.

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

How do I delete a single bookmark? The instructions in your help file do not work. I click on the blue star in the top right corner, hit "Delete bookmark," but the bookmark does not delete. I have tried shutting down Firefox and restarting after giving the delete command, but no dice. The bookmark seems immortal! Using Mac OS 10.13.6.

I like to keep shortcuts to my favorite, most often used sites on the New Tab page. One of them, to Yahoo, keeps disappearing, and is replaced by sites that I do not visit very often. How can I recreate a shortcut on my new Tab page to get me to Yahoo Finance?

I uploaded an image of my New Tab page as it currently exists. I used to have Yahoo where the "prime-genetics" shortcut appears. I want to get rid of that one and replace it with Yahoo. Thanks!