Screen changes color in address line

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. W… (read more)

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. When I rollover it this statement comes up: Browser is under remote control reason (Dev Tools) All of the address bar is inpink. I copied it but color does not copy. when I did the screen shot the address line is not copied. https://support.mozilla.org/en-US/questions/1449321?utm_campaign=questions-reply&utm_source=notification&utm_medium=email

daThis is still frustrating. I do not like to use the browser when something else appears to be in control. I have MacAFee and run a scan but nothing shows up? If developers are following my browser, I should beable to turn this off.

Asked by soles329 5 months ago

Last reply by cor-el 5 months ago

Separate Themes for Private Browsing

Is there a way to set a separate theme for the private browsing option? I like being able to visually distinguish between the normal browser and the private one, but enab… (read more)

Is there a way to set a separate theme for the private browsing option? I like being able to visually distinguish between the normal browser and the private one, but enabling a theme seems to set the same visuals for both.

If separate themes are not a thing, perhaps they could be added in a later update?

Thanks for all your time and effort.

Asked by Manny 5 months ago

Last reply by Agent virtuel 5 months ago

Extension - Create - Use - Upload

Hello, I've recently uploaded a custom-made extension to the Chrome Web Store for my personal use and for a few specific users. It's currently awaiting review. However,… (read more)

Hello,

I've recently uploaded a custom-made extension to the Chrome Web Store for my personal use and for a few specific users. It's currently awaiting review.

However, I'm encountering an issue where I cannot download and use the extension myself. When attempting to download, I receive the message "Download failed. Please check your connection."

Although I can see the extension listed on the store (since it's mine), I'm unable to use it personally.

Could you please assist me with resolving this issue?

Thank you.

Asked by Giannakius 2 5 months ago

Last reply by James 5 months ago

How about making Firefox more compatable with websites?

I have had some issues using Firefox and I was told that the website works better with Google Chrome by a support person. For the last recent issue, I was told a website … (read more)

I have had some issues using Firefox and I was told that the website works better with Google Chrome by a support person. For the last recent issue, I was told a website doesn't work correctly basically with Firefox and that I needed to use Google Chrome or Edge. I recently received an email from Mozilla which had a link to an article titled, "Here’s what we’re working on in Firefox" at: link text and in the article in large print it says, "Bringing you the features you’ve been asking for." I didn't see any mention about increasing Firefox's compatibility with websites.

Hopefully, somehow comparability with websites will be made better.

Asked by Wayne Carpenter 5 months ago

Last reply by cor-el 5 months ago

Email will not open with Biwarden from FF extensions

I use my local ISP for email service and tech support chk'd and there are no current issues with their email service. When Bitwarden is turned on and I open an email, non… (read more)

I use my local ISP for email service and tech support chk'd and there are no current issues with their email service. When Bitwarden is turned on and I open an email, none of the text in the reading panel of the email will show up. The "subject" header is readable, along with the words 'from' and 'to', but no text after them. The entire reading pane where the email text should be is blank. As soon as I turn Bitwarden off, I read read ALL the email text...??!!

Regards, Laurie

Asked by unclepine 5 months ago

Last reply by jonzn4SUSE 5 months ago

How to get my saved firefox data back into firefox after trouble shoot and clean cache?

I went to the trouble shooting site after asking my question about Thunderbird. It was suggested that running two firefox clean ups was a good idea. Now my ribbon threa… (read more)

I went to the trouble shooting site after asking my question about Thunderbird. It was suggested that running two firefox clean ups was a good idea. Now my ribbon thread is not present. I have to jump through hoops to find bookmarks, etc. This makes all navigation difficult. Is there a way to get the old data on the page in the old form? The data folder is on my desk top. I feel stupid because the trouble shooting site said all would be saved. How and where?

Asked by mskinsey 5 months ago

Last reply by cor-el 5 months ago

Youtube Stalls out in Win 10 and Win 7

1) Youtube stalls out. Seems to be preventing or blocking the front ad from running, ... but wait long enough, Youtube video will play. This happens on all my computers… (read more)

1) Youtube stalls out. Seems to be preventing or blocking the front ad from running, ... but wait long enough, Youtube video will play. This happens on all my computers, Win 7 and Win 10. Problem been going on the last 30 days.

2) In Win 10, Firefox browser never shuts down when I close it. Must go into Task Manager & do a "End Process" to kill it. I do make sure Microsoft Edge Browser is Disable. It wants to run all the time too. Thanks for your efforts. Been using Firefox since 2002.  :)

Asked by panda53478 5 months ago

Last reply by TyDraniu 5 months ago

Youtube videos having trouble loading as of ~2 days ago due to new stable volume feature?

So, this is going to be an incredibly weird question, but is anyone else having this issue? As of about two days ago, any time I try and load a video on youtube it will r… (read more)

So, this is going to be an incredibly weird question, but is anyone else having this issue? As of about two days ago, any time I try and load a video on youtube it will refuse to load for upwards of 30 seconds, however if I toggle the new stable volume option off/on it instantly loads. It will then play for about 2-3 minutes or more depending on video length (sometimes way more) before the buffer bar will stop entirely, take over two minutes to load the video again, then keep playing. More often than not doing this multiple times per singular video. Often times it won't even load anymore at all and I am forced to refresh the page and toggle the stable volume once again.

I've tried disabling every single extension I have, including ad blockers, restarting the entire browser, and using a different account, and it still happens no matter what. However it is not an issue that occurs on chrome or edge, so I'm at a complete loss of what is causing this. Looking up this issue comes up with next to no results, so is it possible this is a youtube issue or is something seriously wrong with my browser and I need to re-install it?

Asked by Garretmanderfield 5 months ago

Last reply by TyDraniu 5 months ago

Memory usage

Hi Team, Would love to know how in task manager there are 10+ firefox services running with only 4 tabs open and the usage is ridiculous. Closing one tab the next one t… (read more)

Hi Team,

Would love to know how in task manager there are 10+ firefox services running with only 4 tabs open and the usage is ridiculous. Closing one tab the next one that was using roughly 250mb shoots to over 600mb...what are you playing at????

See attached.

Asked by Marius Geldenhuys 5 months ago

Last reply by jonzn4SUSE 5 months ago

Account disconnected

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted an… (read more)

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted and logged in, pinned tabs were gone?! Using the created restore point did NOT restore the pinned tabs. Is there a way to recover the pinned tabs? Thanks in advance. FRANK

Asked by WhiteBimmer 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Why can't I change how many instances firefox runs

Hi! I wish to edit my limit on how instances firefox runs but i cant. I searched up how to change but cant find the option for it. It said that i should just untick use r… (read more)

Hi! I wish to edit my limit on how instances firefox runs but i cant. I searched up how to change but cant find the option for it. It said that i should just untick use recommended setting in performance but all that happens is tht i get anotheter option to untick hardware accleration.

Asked by malkarna.jnv 5 months ago

Last reply by cor-el 5 months ago

Session Lost, Session Restore not working

Windows restarted to update and all my 100s of tabs are lost (setting me back days of work!)... Firefox is set to always reopen previous tabs, but it didn't work. Recen… (read more)

Windows restarted to update and all my 100s of tabs are lost (setting me back days of work!)... Firefox is set to always reopen previous tabs, but it didn't work. Recently closed tabs/windows are blank. The Restore Session page - about:sessionrestore - doesn't restore and lists no previous windows/tabs. I went into my sessionstore-backups folder and grabbed a previous.jsonlz4 that has some data but am not sure what to do with it.

Please help! This is a devastating loss of information, as I use my tabs as a to-do list and had many in-progress projects with resources that I cannot all recover just through history.

Asked by David 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

HTML files' extension changed during download

I'm using Firefox 126.0.1 (64-bit) in Windows 11. I needed to download two files named index.html (in different source directories) from my company's content management s… (read more)

I'm using Firefox 126.0.1 (64-bit) in Windows 11. I needed to download two files named index.html (in different source directories) from my company's content management system. Both got downloaded as index.htm. They were the right files... only the extension was changed.

I spoke to the person who maintains the content management system. They tested it and said it's not doing that, must be the browser.

That sounds fantastic to me, but I looked through the support messages here and found several about files whose extensions were changed on download; for example from .loa to .mp3. No explanations or workarounds, though.

Can anyone shed light on this?

Asked by JHSACHS 5 months ago

Last reply by cor-el 5 months ago

font-size of address bar, tabs, sidebar and toolbar

I tried to change the font-size of address bar, tabs, sidebar and toolbar using the method given in The method given in: [https://support.mozilla.org/en-US/que.../123946… (read more)

I tried to change the font-size of address bar, tabs, sidebar and toolbar using the method given in The method given in: [https://support.mozilla.org/en-US/que.../1239467] gives no change at all of the font-size no matter the value I use. Any ideas? I'm using Windows 10 Firefox 127

Asked by janpaul.peters 5 months ago

Last reply by cor-el 5 months ago

how to restore Firefox status bar to show URL under cursor

Firefox 115.11.0esr from openSuse doesn't display a status bar at the bottom of the window. How can I restore this feature to display the actual URL of a "link" under th… (read more)

Firefox 115.11.0esr from openSuse doesn't display a status bar at the bottom of the window. How can I restore this feature to display the actual URL of a "link" under the cursor, as in Thunderbird?

Asked by konsultor 5 months ago

Last reply by jonzn4SUSE 5 months ago

How to disable minimize on double click

Hello, recently I've been having issues where if misclick anywhere on the title bar (even in the small space between bookmarks) firefox will minimize/restore when I didn'… (read more)

Hello, recently I've been having issues where if misclick anywhere on the title bar (even in the small space between bookmarks) firefox will minimize/restore when I didn't want it too. How do I disable this in about:config?

Asked by s014g03s 5 months ago

Last reply by jonzn4SUSE 4 months ago