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  • Archived

Help keeps mentioning a "shield" to the left of the address bar. I don't see one. Why?

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an upd… (read more)

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Asked by MaxTrax 2 years ago

Last reply by Terry 2 years ago

  • Archived

Security breach using your browser

Hire staff instead of your blind leading the blind approach would be appreciated. Case in point, password security regarding access to my Last Pass vault! Through one… (read more)

Hire staff instead of your blind leading the blind approach would be appreciated.

Case in point, password security regarding access to my Last Pass vault!

Through one of your updates, my master password to access my Last Pass account is shown which allows anyone to access my last pass vault. Your instructions are useless and incorrect and your real support is a joke.

If you have an accurate solution that applies to your CURRENT version, I would appreciate your help.

As a FYI, Chrome and the other normal browsers have retained the requirement to provide their master password to gain access to my Last Pass vault.

Aside from this issue and lack of real support, your browser is great. If I can's get a solution from you, I will have to stop using your browser.

Asked by 4johnherman 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox Browser 102.0(64bit)

When I login to URL https://www.ohiogasprices.com/index.aspx?mss=286965 with Firefox there is a long delay (~5min.). This happens with multiple machines and locati… (read more)

When I login to URL

 https://www.ohiogasprices.com/index.aspx?mss=286965  

with Firefox there is a long delay (~5min.). This happens with multiple machines and locations (w/ Windows 10p and Windows 11p). This started a few weeks ago, I'm wondering if an update is to blame.

It all works fine with Microsoft Edge.

Asked by FWO-BOH 1 year ago

Last reply by cor-el 1 year ago

constant translation issues no matter i have the language set.

ever since i was in Portugal, and a repairman needed my phone to access our contract for a car repair, my web pages constantly show up in Portuguese. no matter what i set… (read more)

ever since i was in Portugal, and a repairman needed my phone to access our contract for a car repair, my web pages constantly show up in Portuguese. no matter what i set my page to, and it SHOWS it is set in English, i still keep getting pages opening up entirely in Portuguese..and have to work my way thru to reset it BACK to English.

what  is going on ?

Asked by dvpenna60 2 months ago

Last reply by cor-el 2 months ago

  • Archived

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropouts, but switch to Google Chrome and it's perfect. please fix this problem. .

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropo… (read more)

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropouts, but switch to Google Chrome and it's perfect. please fix this problem. .

Asked by krodger48 1 year ago

Last reply by MaxLen 1 year ago

  • Archived

Google search hangs until I clear cookies which fixes it, then hangs again soon after

Google search hangs until I clear cookies which fixes it, then hangs again soon after. I've tried clearing cache as well. I've also gone through my extensions and gotten … (read more)

Google search hangs until I clear cookies which fixes it, then hangs again soon after. I've tried clearing cache as well. I've also gone through my extensions and gotten rid of anything that could cause issues. I disabled duckduckgo (see attached pic of my current extensions). I'm also updated to the latest version (see pic). It's also happening on my desktop and my laptop pc's. I do IT work and computer repair professionally and I'm out of things to try here! Can you help me with this issue?

Asked by zachfarrell 1 year ago

Last reply by rv 1 year ago

  • Archived

Bookmarks

I have tried many recommendations to control the bookmark spacing in firefox 108.0.2. I prefer to have single spacing, which is much more convenient than the wider spaci… (read more)

I have tried many recommendations to control the bookmark spacing in firefox 108.0.2. I prefer to have single spacing, which is much more convenient than the wider spacing which now exists. Although many "workarounds" exist, none work to change this problem in the latest version. Why is this problem so difficult to resolve? It worked before and I trusted that it would work again after updating from the last version where it did work. This change is very disappointing.


Thanks George

I looked through the treads below, but could not see where any rules block any changes from occurring.

Asked by alexnwba 1 year ago

Last reply by Terry 1 year ago

  • Archived

Can't use Firefox

Other than the most used sites, maybe five, firefox will not follow search for any new site, occasionally after three or so attempts. I have checked my security settings… (read more)

Other than the most used sites, maybe five, firefox will not follow search for any new site, occasionally after three or so attempts. I have checked my security settings but i still feel like that is what is causing the issue.

Asked by parker.paige 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Password lost.

Hello there, i recently was going to change a password, but i then lost it. I updated the password before it changed and exited out of the change part, this resulted in … (read more)

Hello there, i recently was going to change a password, but i then lost it.

I updated the password before it changed and exited out of the change part, this resulted in me loosing the password.

any way to re obtain it??

Asked by SnapFloresco 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Shopify page doesn't load anymore

Hi I have a Shopify account and since the Firefox 99 update my Shopify shop page doesn't load any more, showing an error message. I have had to download Chrome in order t… (read more)

Hi I have a Shopify account and since the Firefox 99 update my Shopify shop page doesn't load any more, showing an error message. I have had to download Chrome in order to access my shop - really annoying. Have anyone been able to troubleshoot the problem? I find it really affects my ability to do business and I am feeling let down by Firefox. I am adding a screenshot of the error message. I can access my shop without any trouble on Edge or Opera browsers. Firefox is the only one having issue...

Asked by Cat 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Nothing will load I can only access trouble shoot and settings

while I was running a game on steam (Apex legends), and Firefox on my other screen, I was using too much memory, so the steam game and Firefox crashed. The game works fin… (read more)

while I was running a game on steam (Apex legends), and Firefox on my other screen, I was using too much memory, so the steam game and Firefox crashed. The game works fine, but Firefox won't load anything, Except for settings and the "About:" pages. When I try to visit a website it does not even attempt to load it, but the website does show up in my history. I've restarted Firefox, I have reinstalled Firefox, I have restarted my computer, I've cleared my cookies and cache history, but no websites will load and it will only run properly in troubleshooting mode. Oddly enough it won't load any websites but while I'm in the add-on manager I can download extensions.

Asked by a.p.leclerc 1 year ago

Last reply by Terry 1 year ago