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better than saying "Something is wrong" or "Firefox is broken"

Ask your question Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying "Playing video on YouTube is… (read more)

Ask your question

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

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How can we help? "Something is wrong" is comucation my comp

Asked by lisek1942 5 months ago

Last reply by cor-el 5 months ago

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I am tryng to use Turbotax but it doesn't recognize my copy of Firefox which I just downloaded.

I am using Turbotax which says to use Firefox and even though I just downloaded the latest version, it still doesn't work with Turbotax. They say they don't recognize my… (read more)

I am using Turbotax which says to use Firefox and even though I just downloaded the latest version, it still doesn't work with Turbotax. They say they don't recognize my browser.

Asked by thammon1 6 months ago

Last reply by jscher2000 6 months ago