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I keep losing access to my bookmarks in Firefox

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after … (read more)

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after my computer has either been shutdown, or the computer does a restart. I am signed in to my Mozilla account.

Asked by Diane Hawkins 1 day ago

Last reply by wxie 1 day ago

why did my bookmarks disappear with firefox update

i got an update message and restarted firefox. now all my saved bookmarks and passwords for accounts has disappearred. how do i get them back? under settings, it doesn… (read more)

i got an update message and restarted firefox. now all my saved bookmarks and passwords for accounts has disappearred. how do i get them back? under settings, it doesn't give me option to import from previous firefox

Asked by joeafitz 2 days ago

Last reply by TechHorse 2 days ago

Profiles -

Hi, When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwo… (read more)

Hi,

When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwords are saved, none of my sites recognized. I've been using Firefox for years. Everything I have is saved there. I just want my old stuff back. I'm signed in on my account, but can't see another profile that I can choose. My phone still has all the passwords and bookmarks from before but I I can't see what profile I'm signed in under. Can anyone help?

Thank you!


Katy

Asked by Katylnicholson 2 days ago

Last reply by AliceWyman 9 hours ago

Update to Mozilla Firefox and Now Unable to get My Previous Tabs, Books, and it Seems my profile was Wiped

Aloha — An update to Firefox must have occurred, and I am unable to access my open tabs and bookmarks. I have had a Firefox account for 15 years at least and a lot of inf… (read more)

Aloha — An update to Firefox must have occurred, and I am unable to access my open tabs and bookmarks. I have had a Firefox account for 15 years at least and a lot of information was in my folders and bookmarks. Please let me know how the information can be recovered. I tried to follow several of the instructions provided and was not able to fix the issue. I have a recovery code/Mozilla key, but I am not sure where or how to use it.

I do all my work and personal stuff on Firefox so I need timely assistance to fix the problem.

Thank you, Mike

Asked by mwmelso 1 week ago

Last reply by Paul 1 week ago

Why does my Firefox keep deleting my tabs and history?

Over the past few months, there would be occasions in which my history and bookmarks get deleted without me cleaning my browser. More recently, my tabs themselves would g… (read more)

Over the past few months, there would be occasions in which my history and bookmarks get deleted without me cleaning my browser. More recently, my tabs themselves would get deleted and today, only one of my tabs loaded upon launching my previous session. When I closed and reopened the browser, it only registered the one tab that loaded from my previous session. Is there some incompatibility with my browser and something else that might cause this?

Asked by brib52 3 days ago

Last reply by Matthew 3 days ago

Windows 11 and bookmarks

Mozilla recently did some updates to Firefox. I have just started my computer and went to Firefox and then to bookmarks, but they all have gone. Anybody have a similar … (read more)

Mozilla recently did some updates to Firefox.

I have just started my computer and went to Firefox and then to bookmarks, but they all have gone.

Anybody have a similar situation and how did you resolve the problem so as to restore all of your bookmarks.

Thanks in advance.

Bob R

Asked by bob r 2 months ago

Last reply by Denys 2 months ago