Showing questions tagged: Show all questions

Windows 11 and bookmarks

Mozilla recently did some updates to Firefox. I have just started my computer and went to Firefox and then to bookmarks, but they all have gone. Anybody have a similar si… (read more)

Mozilla recently did some updates to Firefox.

I have just started my computer and went to Firefox and then to bookmarks, but they all have gone.

Anybody have a similar situation and how did you resolve the problem so as to restore all of your bookmarks.

Thanks in advance.

Bob R

Asked by bob r 3 months ago

Last reply by Denys 3 months ago

Emails warning that my Mozilla account & data will be deleted due to lack of activity.

I keep getting emails warning me that my Mozilla account and data will be permanently deleted on Monday, Nov 24, 2025 unless I sign in to my account. I have responded to … (read more)

I keep getting emails warning me that my Mozilla account and data will be permanently deleted on Monday, Nov 24, 2025 unless I sign in to my account. I have responded to these warnings by signing into my account numerous times. I'm logged into my account now, as a write this on the morning of Sunday, October 23. The log of my recent Mozilla account activity confirms that I logged into my account on July 5, October 2, November 20, and November 21 of this year (2025). Besides logging into my account, I recently added information to my profile, including a secondary email, a picture, and a display name. Yet I still received a "last chance" email from Mozilla on Saturday, Nov 22, 2025, at 10:45 PM warning me that my account and data will be permanently deleted on Monday, November 24 (please see attached image). I'm concerned that my recent Mozilla account logins are not being registered, and that consequently my account and data will be permanently deleted tomorrow despite my efforts to prevent this by logging in several times and even adding information to my profile. Please stop this from happening or instruct me on how I can stop this from happening.

Thank you, from Kirk Brown.

Asked by Kirk 3 months ago

Last reply by Denys 3 months ago

Closed tabs

Whenever my laptop starts up,firefox with all of my tabs always starts up with it. When i rose up earlier in the day and started up my laptop firefox with all my tabs ope… (read more)

Whenever my laptop starts up,firefox with all of my tabs always starts up with it. When i rose up earlier in the day and started up my laptop firefox with all my tabs opened up as normal,but this evening everything is gone. I had at least 20 tabs open and they were all important. There was no option to recover the tabs and this isn't the first time this has happened,this is at least the third time that this has happened after the last year and a bit. This is incredibly annoying and frustrating. Is there even any point in asking the community how this can be resolved?

Asked by mrade_fash 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

georgiasown.org does not fully function in firefox browser

georgiasown.org does not fully function in firefox browser. The website opens but some of the graphics are missing and when I click on Log In nothing happens. This start… (read more)

georgiasown.org does not fully function in firefox browser. The website opens but some of the graphics are missing and when I click on Log In nothing happens. This started about two weeks ago. Have been daily going to this website for over 10 years in the Firefox browser. I do not have this issue when using Microsoft Edge browser.


Don Ware waredew@netscape.net

Asked by waredew 3 months ago

Last reply by jonzn4SUSE 3 months ago

messed up computer since last update

I can not go to Spectrum, VRBO, my credit union and other web sites and fill I out any forms since the last update. What can I do? It's bad enough that I had to start usi… (read more)

I can not go to Spectrum, VRBO, my credit union and other web sites and fill I out any forms since the last update. What can I do? It's bad enough that I had to start using Chrome to get anything done

Asked by Rose OLeary 3 months ago

Last reply by Denys 3 months ago

I lost the Firefox/Mozilla browser and ALL of the tabs. How do I get them back???

I'm not exactly clueless, but I'm not an engineer. For some reason, I had three open Firefox/Mozilla browsers open on the taskbar but connected to one icon. Today, I've … (read more)

I'm not exactly clueless, but I'm not an engineer. For some reason, I had three open Firefox/Mozilla browsers open on the taskbar but connected to one icon. Today, I've lost the browser with all of my frequently used sites, and tons of research, family, friends, World War II, finances, etc. The other two browsers had one tab, and maybe ten-fifteen tabs, respectively.

How do I restore the main browser?

Thank you for any assistance.

Asked by Dagmar 3 months ago

Last reply by jonzn4SUSE 3 months ago

lost all bookmarks and history after Firefox update. Is there a way to get them back?

Firefox updated and all bookmarks and history has disappeared. Is there a way to get them back? Thanks, Scott Moderator note: This question has been edited to correct th… (read more)

Firefox updated and all bookmarks and history has disappeared. Is there a way to get them back?

Thanks, Scott

Moderator note: This question has been edited to correct the formatting.

Asked by grkent11 3 months ago

Last reply by Denys 3 months ago

Substack.com display issue

Over the past couple of days, I am no longer able to view content on the Substack.com website. If I switch to the Edge browser, I get the usual view. I've tried turning… (read more)

Over the past couple of days, I am no longer able to view content on the Substack.com website. If I switch to the Edge browser, I get the usual view. I've tried turning off Extensions and other typical issues. So far, none have corrected the problem.

1st image is of Edge browser and the 2nd is from my default Firefox browser.

Asked by MSteve 3 months ago

Last reply by jonzn4SUSE 3 months ago