Firefox Support Forum

Dear Sir/Madam,

I have been using Firefox for a while now, I'm very happy with thee browser and have recommended all my firends use it instead of Chrome.

However, this morning, after the recent update, I have found I am unable to upload or download anything on any website using Firefox.

I have tested it using Safari and I can download images perfectly fine there. Even using extensions on FF, nothing is happening.

Please get back to me as soon as you get this

Thanks

Julian

I just installed the latest Version of Firefox 101.0 for Windows 10. Then when I tried to download a pdf file from my yahoo mail I received the following message: "Problem loading page" Firefox Can’t Open This Page To protect your security, dl-mail.ymail.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window. Learn more… Open Site in New Window Report errors like this to help Mozilla identify and block malicious sites

So, in order to open the page I have to press "Open Site in New Window"

Please advice why happened this issue and how can be fixed.

Hello Today I've installed Windows 11 and tried migrate my firefox data from old windows 10 to new windows 11 by online account, after login into my firefox account I've noticed all my bookmarks,tab,password,history etc gone. I don't understood why ... I never had problems like this before . when I logged and sync on another device I had all my data from firefox account... Could you please help me with that

I have been using Firefox for 64bit Windows (now Win 11) for years. Occasionally, when I open Firefox a message will appear informing me that a new version is available, and it gives me a choice to download it or not. I normally select not to download it, and instead go to Help/About which then automatically checks my version to determine whether or not it is up to date. Lately, that has not been working properly, or at least not the same as it used to work.

Today the message opened to tell me a new version was available. I closed that message, and went to Help/About which showed my current version, 100.0.1, is "up to date". So I then went to the mozilla website, and found that there is a later version, 101.0, available. As you can see by that the auto check in Help/About seemed to not have worked correctly. So, wanting to be up to date, I attempted to download the new 101.0 version. When I clicked on Download it immediately displayed the message, "Your download was interrupted. But all is not lost. Your system may not meet the requirements for Firefox, but you can try one of these versions."

No matter how many times I tried, it continued to give me that message without allowing me to download the 101.0 version. So I went back to Help/About to try that again. It still said my version 100.0.1 is "up to date". I started over on Moxilla.org, and instead of immediately trying to download I clicked on "See Release Notes". That displayed the release notes for 101.0, and when I clicked on "Windows 64 Bit" in that screen it did download the Firefox installer which I saved to my hard drive.

I then ran that Firefox installer which informed me that Firefox was already installed, and suggested I update it instead which I accepted. The installer supposedly did it's thing, but now when I go to "Help/About Firefox" it shows that I still have version 100.0.1 installed AND it is still "up to date".

So what gives? Is there really a new, 101.0, version? If so how do I update to it?

Respectfully, James Belkiewitz jabelkiewitz@att.net

How do I turn off the automatic desktop download? Every time I open a file it downloads it to my desktop without permission. This is beyond irresponsible and dangerous to the end user. I assume you have a team standing by to assist in removing virus' and restoring people's computers.

Hello Corel and Everyone else.

I've got my bookmarks back, but not my history, or my tabs, or my Tab Groups (I've got a new Version of the Extension, see https://github.com/drive4ik/simple-tab-groups, but I don't know where to look to find the original data, or how to import it when I do find it.)

On the other hand, I have this now: - WITH Submit buttons! However they are changing to Failed when I try to submit them - one step forward, one step back, SIGH!

Unsubmitted Crash Reports Report ID Date Crashed 3c7bbb84-b285-456b-88b5-1fc0b1b787e9 2022-05-29, 10:09 am 14032f44-aae2-4388-8dfd-83f4c701eb07 2022-05-28, 9:18 pm 92242154-5b5a-4b17-be23-442be0c99615 2022-05-28, 7:32 pm 2c238443-cb69-4db1-b717-30427bc176d4 2022-05-28, 5:04 pm b74c3616-9c79-490a-88b1-8c0fe916c3e1 2022-05-28, 5:01 pm de24ec37-b565-4c78-ae0d-4f828ea18f1f 2022-05-28, 2:23 pm 59b2c88c-3c01-4f79-a0a7-c8e1585f942f 2022-05-28, 2:21 pm 6a5bdb03-ebd9-4425-8a9d-07d9f44a09c3 2022-05-28, 2:20 pm 7dfbd8c7-a913-4b52-afa5-8c6d110dfa01 2022-05-27, 10:21 am 251719e4-cce3-471b-90c6-f61c4f2dd49a 2022-05-27, 10:18 am

I have tried copying files between the old and new profile folders, but when I re-open FF I get this: favicons.sqlite ‎ Tuesday, ‎7 ‎June ‎2022, ‏‎12:48:12 PM 5120 KB favicons.sqlite.corrupt Monday, ‎2 ‎March ‎2020, ‏‎2:25:08 PM 26368 KB and this: places.sqlite Tuesday, ‎7 ‎June ‎2022, ‏‎12:47:58 PM 5120 KB places.sqlite.corrupt Sunday, ‎8 ‎March ‎2020, ‏‎2:36:37 PM 56320 KB

I think this is enough to be going on with, I look forward to hearing more from you. Ciao, Jacq.

Hi!

I found from internet that updates should be stored in: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates

But I dont even have that folder but somehow firefox tells me to restart to install updates.

Since internet documentation seems to be outdated on this aspect I decided to ask here.

All of the sudden I cannot download mp3 files under the "save audio as" . It automatically tries to save it as a htm file. I have never had this issue before. I have downloaded many mp3s with no issues. Am I missing something here? It gives me no option to save it as a mp3, only as a htm

Hi,

Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop.

How to bring back the missing parts?

Thx!

Hello,

I use a 2019 Macbook Pro. While I was out of the country for a few months last winter, I left my computer behind and used my work laptop only. When I returned and performed a few updates to my Macbook, I noticed that each time I want to use Firefox (when restarting my computer), I have to download it and sign in (which also prompts a new sign-in email from Firefox). I never had this issue before on my computer or any prior computer, so I'm wondering if it's a basic fix to where I could use it each time I restart my computer without having to go through the process of downloading and signing in. It doesn't take much time, just an additional minute or so each time I want to sign in, which gets a bit annoying. Please let me know.

Thanks,

Dan

Hello!

I was just wondering if there was a way to disable the pop-up that appears to confirm the cancellation of an ongoing download ?

I tried searching in the about:config page but didn't find any parameter that looked like it could help me on that.

Thanks in advance!

Hello,

I need to export many profiles that are connected to my FFX account. these are the profiles found by going to "about:profiles". These do not restore on a new computer after signing in to a ffX account.

I have followed the steps outlined in this support article but it does not work, and I don't think applied to "about:profiles". https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles YouTube videos also do not appear to focus on importing the 'about:profiles'.

If someone knows how to do this, I would be very grateful.

Thank you Liam