• Archived

I participate in a number of different surveys. Using Firefox. Only one of the surveys has become inaccessible on Firefox while I can still access it using Google. What has happened?

I participate in a number of different surveys. Using Firefox. Only one of the surveys has become inaccessible on Firefox while I can still access it using Google. Wha… (read more)

I participate in a number of different surveys. Using Firefox. Only one of the surveys has become inaccessible on Firefox while I can still access it using Google. What has happened?

Asked by psgsb58911 1 year ago

Last reply by cor-el 1 year ago

  • Archived

When I click on a LINK or if I right click on a LINK a NEW Window opens with the opened NEW Tab. Happens about 99% of the time.

I am running Apple OS High Sierra, 10.13.6 on an older iMac Mid 2011. My Preferences have always been set, or checked, General_Tabs "Open links in Tabs instead of NEW Win… (read more)

I am running Apple OS High Sierra, 10.13.6 on an older iMac Mid 2011. My Preferences have always been set, or checked, General_Tabs "Open links in Tabs instead of NEW Window."

The result is a Firefox screen full of Single Windows with Single Tabs. Some Windows I may continue to add Tabs to but most of the time I copy the link from the NEW Window and paste the link on the older Window. If I am in a hurry the result will be many many Opened NEW Windows with one or two NEW Tabs. See attachments. This has been going on for at least 6 months now.

Note your checkbox titled "Email me when someone answers the thread" does not work but please email me at "[email removed from public]".

Thanks in advance!

Andy

Asked by AndyHutch1947 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

i click on the download folder in firebox and doesn't open

i click on the download folder in firebox and doesn't open as its used to. i already did the "refresh" and didnt word if someone has a idea how to fix this, thanks … (read more)

i click on the download folder in firebox and doesn't open as its used to.

i already did the "refresh" and didnt word

if someone has a idea how to fix this, thanks

Asked by the.spectre 1 year ago

Answered by the.spectre 1 year ago

  • Archived

Cannot play certain Youtube videos other than in incognito window

Hi! In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than … (read more)

Hi!

In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than others) in a normal browser window, the video will stop at the spinning circle. It works if I try in an incognito window (with all the same extensions active) or another browser. I have noticed the problem on a Linux Mint laptop as well as on a macbook. On the Linux laptop I tried replacing the built in Firefox with the one from the the Mozilla homepage with no improvement. If I clear history in Firefox it seems to work once or twice and then the problem reappears. I also tried disabling hardware acceleration but no dice. There does not seem to be any difference whether I am logged in to my YouTube account or not. I have even tried reinstalling the computer but the problem does not disappear.

Asked by joakim6 1 year ago

Last reply by cor-el 1 year ago

  • Locked
  • Archived

please can somone please help i am so desperate for any kind of help please

hello i created a post hhere desperate trying to seek help i am so depressed over this i cant see my post now anywhere i am so desperate for help please can somone pleas… (read more)

hello i created a post hhere desperate trying to seek help i am so depressed over this i cant see my post now anywhere i am so desperate for help

please can somone please help me

Asked by info7653 1 year ago

Last reply by Paul 1 year ago

Many pages are displayed incorrectly.

Many pages are displayed incorrectly. It looks like a mobile version of the site, you can't switch to the full version. In other browsers is displayed normally. Please h… (read more)

Many pages are displayed incorrectly. It looks like a mobile version of the site, you can't switch to the full version. In other browsers is displayed normally. Please help to solve the problem, it is impossible to use further.

Asked by lexusgsbluegspd 3 months ago

Last reply by zeroknight 3 months ago

The Problem is that Excel opens automatically after it is downloaded.

Please help me to stop the Excel file that I download via Mozilla. The Excel opens up once the download is done. Can you please suggest ways to it to be stopped. The sett… (read more)

Please help me to stop the Excel file that I download via Mozilla. The Excel opens up once the download is done. Can you please suggest ways to it to be stopped. The settings I have applied with regards to download are as shown in the attached image. Thank you. Please let me know if you need any more information.

Asked by Robinson Francis 3 months ago

Last reply by zeroknight 3 months ago

  • Archived

104.0 graphics driver & PC crash regression

Hi there, Since v. 104.0, I am getting graphics driver hangs, graphical glitches in the Firefox window, 'blank' videos where there should be videos & gifs playing an… (read more)

Hi there,

Since v. 104.0, I am getting graphics driver hangs, graphical glitches in the Firefox window, 'blank' videos where there should be videos & gifs playing and even PC hangs (mouse keeps moving, I still hear sound, but the video freezes completely, including OS). This is happening on TWO separate systems, one with a R9 270X, and the other with an old Intel GMA X4500MHD.

I can play GPU-intensive games perfectly fine, and Firefox was fine even with HWA enabled on both systems up to version 103.0.2.

Whatever was changed in the graphics / WebRender stack for v. 104.0, it is UNSTABLE.

Asked by Markus 1 year ago

Last reply by Markus 1 year ago

  • Solved
  • Archived

All firefox pages, including the setting pages, appear blank

I have read the responses about pages white and I have tried every advices (clean cache, historial,... reinstall the last version, install a before version, nothing works… (read more)

I have read the responses about pages white and I have tried every advices (clean cache, historial,... reinstall the last version, install a before version, nothing works. Please, I need help because I would like to continue using Firefox. Thanks

Asked by palomavaquero65 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Youtube Crashes

No matter which video i try to watch the tab or firefox crash instantly, and reinstalling the entirety of Firfox only fixes it for a few hours, tested on other systems an… (read more)

No matter which video i try to watch the tab or firefox crash instantly, and reinstalling the entirety of Firfox only fixes it for a few hours, tested on other systems ans the same issue appears

Asked by lukas_finn2 1 year ago

Last reply by Paul 1 year ago

  • Archived

Add-on icons have disappeared

Hi everyone, I've recently reinstalled Firefox on two new computers and have had the same problem for each: My extension/add-on icons have disappeared from my toolbar. I'… (read more)

Hi everyone, I've recently reinstalled Firefox on two new computers and have had the same problem for each: My extension/add-on icons have disappeared from my toolbar. I've tried adding them back, but they don't appear in the options (see screenshot 1 & 2). My navigation is not set on "always private". Here's what I've done so far: 1. Checked if others have had my problem. 2. Uninstalled and reinstalled all my add-ons. 3. Set the view settings to default. 4. Reinstall Firefox. I'm having the same problem on both computers. Thanks in advance!