Firefox Support Forum

Hello wonderful Mozilla Firefox,

Could you please educate me on how I may change the default view of my bookmarks. I feel like it did not used to default to the "other bookmarks" in the "Manage Bookmarks" library window (ctrl+shift+o). I find it a bit annoying that it defaults all the way to the very last folder in my whole library. How to fix this? I tried to delete this folder but that is not possible. I do not need to delete, I just want for my view to default to either the very top, or possibly to remember its last accessed folder/location. Is this possible?

Thank you very much for your time and everything you do.

An avid and loyal Firefox user.

I have suddenly become unable to access Amazon Smile through Firefox. Google Chromr seems to work ut I don't really like it. I get the message: Secure Connection Failed

An error occurred during a connection to smile.amazon.co.uk.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

This seems strange as I have never had this prolem until today. ps I'm not particularly computer savvy so you'd have to lead me by the hand!

The default font for a lot of websites has changed and will not accept the settings to change back.

Default font is Times New Roman - size 12. Advanced setting "allow websites to override font" is deselected (disallow)

NOTE: when I was stupid enough to trust Mozilla developers and hit "restart to install" instead of actually shutting down and restarting myself, ONE tab in ONE window had been zoomed in. Now it appears that that zoom has been adopted as default, overriding whatever I put in settings.

That. Is. Beyond. Stupid.

The fact that the default font settings don't apply as default is also not the greatest...

I've lost all my open tabs....and I can see them in history, but when I open any historical item,...it loads it over the top of the only open tab I now have...as a result I only have one tab. Its a mess what have you done?

Hi, I am using Firefox 103.0.2 on a M1 Mac with an external sound card with multiple stereo outputs pairs (1-2, 3-4, etc.)

Whatever the system selection for default stereo output is (e.g., 3-4), firefox will systematically select the first output pair (1-2) of the external sound card. All other applications (Chrome, Safari, Music, etc.) output on the selected default stereo output (3-4)

I can see I am not the only one to face the problem but threads are hard to read and understand.

Thanks for your help! Theo

Hi, I receive every week a newsletter, where are listed special offers more info, etc. Firefox always blocks this page and redirect it to 404 page of this website. However, when I copy the same link from the newsletter and load it to Chrome, there is no problem. Here is the example: 'Actual Link: 'https://www.newsletter.reallusion.com/click.html?x=a62e&lc=K7G&mc=b&s=wm4&u=v&z=SOOKj4J& Result in Firefox: https://www.newsletter.reallusion.com/error404.html This is very annoying and makes me to want to switch to Chrome as a default browser unless there is an option in Firefox how to fix it.

Please let me know

animall14

Hi there, like it says. My firefox crashes immediately upon trying to play a video. Even simply scrolling over a video on youtube or google results, it breaks when it tries to the preview. This is the same on Twitter, Facebook, Campus Moodle, etc. Every website I use.

I've had this problem before and I did fix it by totalling wiping my history and browsing cache. Doing that and having to sign back into everything is super tedious though and I don't want it to keep happening. This doesn't happen when I use firefox's troubleshooting mode, everything works as normal and videos play without the browser crashing. So I think it must be something specific to my browsing history somehow? But I've no idea how that could crash the browser just from trying to play a video.

I've long used firefox for research using google scholar and science journals to directly import references into endnote. However, since the recent update (firefox v98) direct import of .ris files (endnote) is no longer possible. The only option is to download the file.

There is no option to configure these file extensions in settings, and no prompt asking how to handle them...only where to download.

Please recover this function, as firefox is becoming increasingly unusable (loyal firefox user since 2002).

I am a user of a famous idiom dictionary, and I have been using this website in Mozilla Firefox for so long. But for the past few days since Mozilla has updated, this website has not been loading correctly and appears to be broken. Mostly it's designs and images does not loaded always. I have tried it in Google Chrome, and it works well there. I don't want to switch to Chrome since I have lots of bookmarks with Mozilla and am also familiar with it. I don't any problem with other side but with only www.theidioms.com So, is there anyway I can resolve the issue?

I am currently using Mozilla 108.0.2 (64-bit).

Many thanks for the help in advance.

if anyone can help me get the how do you want to open up this file page it would be really great because i'm trying to download unity 2019 and it won't let me because it keeps downloading as a firefox file

After trying to navigate to various pages within the Canon USA website I only display a blank page. Under the message tab it says can only be opened in a new tab. This is a recent problem and it is the same when I try to go to the Canon links from within a Canon email on Firefox or Microsoft Edge

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on two different computers, opening various sites. I suspected it was extensions (as those would be a commonality) but I had the same crash occur in Troubleshoot Mode. It does happen less frequently on a newer machine, but it still happens. I find that opening something such as YouTube or The New York Times makes it crash faster, meaning some performance thing.

Attached are two distinct errors that happen each time.

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed to operating on are totally reorganized and have become hard to use.

Unknown to me 301.0 was installed on Windows 10 computer this AM. When I tried to open Firefox to home page the "picture" of the window was enormous. Screen captured only a small portion of normal display. How do I get back to a normal sized window. Happens only with Firefox...no other programs.

Today, out of the blue, my email screen adjusted itself to be very, very tiny. I almost need a magnifier to read it! I cannot find how to put it back to normal!

Please help!