Firefox Support Forum

My Firefox browser is broken, I can open Firefox but I can not do anything it will not respond, clicking anywhere prompts a "Firefox is not responding" error message, I was able to "refresh" Firefox once with zero results, I have tried uninstalling Firefox yet it will not uninstall the uninstallation window comes up yet no matter how long it sits open nothing happens, I have tried reinstalling Firefox with no results, the installation freezes just before completing and says "Firefox could not be installed". I have been using Firefox as my primary browser for a long time but I am unable to use it in any way now. All other browsers are working fine no issues but I do prefer Firefox and would like to continue to do so. What do you suggest?

Starting with the most recent update, 123.0, when I ctrl-click a link in Twitter or Blue Sky, the link opens in a new tab, but Firefox does NOT jump to the tab automatically. In any other site, the browser performs as expected. My options are set correctly, and all the relevant about:config settings are set to False. Using Windows 10, 22h2.

bold textfirefox shows me in mesquite texas but I am in Bastrop texas how can I fix it? pain in the butt having to change it to get quotes for my area each timeww

Hi, PLEASE ASSIST I have a Desktop Computer & also a Laptop Computer(both using Windows 10) I used Firefox Syn to have both Comuters the same BUT BUT,Nothing but Problems On the Desktop Computer,regardless if I open Firefox,both Bookmark Menu & toolbar Menu are the same After (on firefox using Eset Banking) the Toolbar was great,but now,when I open it,it is the same as the normal Bookmark Menu) & if I open Firefox normally,the Menus are the same On Firefox using ESET Banking,I deleted all the menu on the toolbar & Put in the sites I had before all of the SYN But After I had it back to where I need it,GREAT & Shut it down,After 15 minutes I reopened it again & MUCH TO MY DISCUSS.the Toolbar Menu I just had put back is gone & the normal bookmark menu is Back HOW CAN I STOP THIS Through Firefox ESET Banking Tooplbar menu,is a safe way of logging into sites to make payments It is EXTREMELY FRUSTATING Please Help Thank you Darryl.Smith

Firefox opens only by clicking the taskbar icon , not from the desktop icon or even double-clicking the program "firefox.exe" itself in the Firefox directory.

Thank you in advance for your help

Dear Support Team,

I tried enabling localfilelinks in firefox and found this thread https://support.mozilla.org/fr/questions/1264779 which mentions creating a "user.js" file and adding this:

/ Create policy enabling http: or https: pages to link to file: user_pref("capability.policy.policynames", "filelinks"); user_pref("capability.policy.filelinks.checkloaduri.enabled", "allAccess");

// Sites to which the policy applies (protocol://hostname protocol://hostname) user_pref("capability.policy.filelinks.sites", "http://example.com http://intranet");

then reloading firefox.

The fix worked and i was able to use local files in firefox. My Problem now is reverting localfileaccess to default (blocked).

i tried modifying the "user.js", deleting it, deleting and reinstalling firefox, cleaning the firefox install and creating a new profile. when i deleted user.js the enabled options vanished from "prefs.js" but local file access was still enabled. I also tried to edit the generated options in about:config but i cannot get it to revert to localfile access beeing locked and couldn't find any way to fix my problem.

Is there an easy way to relock this?

HLO, SIR MY NAME IS ABHISHEK AND I WANT TO USE PUNJAB NATIONAL BANK BC ON FIREFOX BROWSER BUT DUE TO SOME SETTING ISSUE IN FIREFOX I AM UNABLE TO USE IT . BUT AT THE SAME TIME THIS BC IS WORKING IN CROME & EDGE BUT I WANT THAT THIS MUST BE WORK WITH FIREFOX . MOHPHO IS A BIOMETRIC DEVICE AND MODEL IS IDEMIA L1 (NEWLY LAUNCHED)

BANK LINK https://bcportal.pnbfikiosk.co.in/kiosk/bclogin AFTER RUNNING THIS TWO CROME START WORKING BUT NOT WORK IN FIREFOX. https://127.0.0.1:11100 , https://localhost:12030/service/

If you type "% [search term]" in your search bar, it will try to search your existing tabs for any tabs that fit the criteria. The problem is, firefox is making odd decisions on what to display in the search results. I was under the impression that Firefox would prioritize the most frequently used tabs in the search results, but this no longer appears to be true, or the criteria used is more complex than that.

As an example, in the attached screenshot, i am searching for tabs with the keyword "Stellaris". But for some reason, Firefox refuses to show me any reddit tabs with "Stellaris" in them, and is instead showing a list of tabs that are much less frequently used.

Is there any way to get the search results to prioritize the most frequently used tabs, change what shows up in the search results, etc? I know i can type "stellaris reddit" to narrow down the search results, but i would prefer that the search results prioritize the msot frequently used tabs.

Using Firefox 115.7 ESR btw.

After facebook messenger upgraded their security chat with end to end encryption call/video is not possible in firefox. Call/video buttons even disappeared. However i can call from microsoft edge web browser for example. Is this some kind of bug with mozilla? Anyone have experienced this too?

I've read all of the recommendation on how to keep links from opening in another window. Tried them all to no avail. This is a new problem. Anybody out there finding the same issue? Find a fix?

Hi jscher2000,

my apologies for creating again a new question: still being unable to reply directly due to the "unexpected error" message.

Thank you very much for your prompt reply.

Yes, following your instructions I now can see and access the attachements. I cannot still opening them, only download them. It is not perfect but at least I can have access to the attachments without having to exit Firefox and go to Acrobat.

Thanks again!.

This AM, I opened my Firefox Browser for the first time today and attempted to sign into my EaseUS account. I was confronted by a "request" to add "Browsing Safety by Safely" as an add-on to my Firefox. However, it would not let me to skip this "request" without adding it to Firefox. Nothing I attempted worked. I've never heard of a compulsory add-on, least of all from Mozilla! If I would have had the time, I'd have tried different accounts/log-ons/browsers, etc. However, I didn't have the time to do it then. Help please.

What is this? Have you heard of it? Do I have a problem? Should I remove the Add-On?

Thank you.

Harris [email address]

(email address removed; please do not post personal information on a public website; Forum rules and guidelines)

My company uses Oracle Fusion as its ERP solution, and I frequently have to download files from Oracle BI Publisher. Prior to V123 of Firefox, which installed this morning, I could click on the file/report in Oracle Fusion, and the file/report would get moved to my Downloads folder. After the update to V123, nothing happens after I click on the file. I had a co-worker replicate the problem after his Firefox updated to V123. Please advise if this is a known issue and if there is a resolution.

duplicate of /questions/1440427 thread.

Roboform does not load. I have reinstalled it and the toolbar does not load or does the roboform small icon.

Greetings. so I have been using this type of browser since netscape vs ie. enjoy and use firefox daily, when i can. there seems to be a weird process of constantly changing the software, and not allowing reliability. I can set for no updates, or only if i allow it, but firefox ignores me and updates anyway and then displays a new front page describing the mischief the coders have been up to. couple weeks ago, you broke it. dead. like a brick. switched to brave, there were a couple updates, you undid whatever you broke, fine. then a day or two ago, broke it again. not really a fun game. once i am able to move bookmarks over to brave, why do firefox? it takes forever to start, presumably while it sends all my browsing history and downloads to be examined for commercial potential. I can give fire fox a 2 or 3 minute headstart, hit brave, in 10 seconds i can use it, firefox still busy with industrial spying, or something. eating a sandwich? who knows. if there is any way to tell the coders to create a do not change, leave my damn browser alone because it works button, that would be nice. otherwise, its just a weird game for someone i guess, but i dont have time to play.....