Firefox Support Forum

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Firefox keeps telling me that I need access to my account on my website http://www.playgroundforthesoulcenter.com. How do I remedy this?

I have tried to get help regarding the 2 problems that I feel are related. I use Norton as my security system, they say that Firefox is up to day. When I try to start Firefox it takes two or three times clicking on the icon before it stays open. Then when I need to open a new tab to go to a website that I have opened a hundred times, sometimes it will not even open the website and other times it will open but not let me sign in. On the sign in page to error this morning said: Bad Request - "Your browser sent a request that this server could not understand. Size of request header field exceeds server limit."

It will often just say it can't start that page, try again.

The "try again" has been going on for awhile, the Bad Request is new. Please help me with this problem! It is beginning to get annoying.

Thanks for your help. [email and phone# removed from public view]

HJ Feagins

Trying to access youtube shows the following message:

Secure Connection Failed

An error occurred during a connection to www.youtube.com. SSL received a malformed Server Hello handshake message.

Error code: SSL_ERROR_RX_MALFORMED_SERVER_HELLO

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more…

Please explain and advise how to resolve the problem. Thank you! Besides, why there is a mention in red that my account is not active. I have been using Firefox constantly for several years. Any explanation?

I have a user who is using an imac late 2012. When the user installs firefox release version 100. Firefox will open but will not go to any websites. All other web browsers work just fine but for some reason Firefox will not sync and will not open websites.

Hi, I love Firefox and have been using this browser over Chrome for years. However, for quite some time I have had problems with my search engine settings. My default is set on google but it always go back to yahoo search which is not even listed as options. Do I have to purchase something to get whatever it is doing this?

I am using Firefox version 100.0.1 (64-bit) and whenever I try to search in the search bar it will not provide me with any search results. I stays on the same page it was on before I hit enter and the address for that website reappears. If I click on the drop down menu and select a website, it will take me to that website, unless the website is Google.

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This change has made it impossible for me to continue using Firefox, unless I want to go back to Win7.

I simply need Bookmarks to work the way they did before!

Thank you for your time.

I have been using Firefox for 64bit Windows (now Win 11) for years. Occasionally, when I open Firefox a message will appear informing me that a new version is available, and it gives me a choice to download it or not. I normally select not to download it, and instead go to Help/About which then automatically checks my version to determine whether or not it is up to date. Lately, that has not been working properly, or at least not the same as it used to work.

Today the message opened to tell me a new version was available. I closed that message, and went to Help/About which showed my current version, 100.0.1, is "up to date". So I then went to the mozilla website, and found that there is a later version, 101.0, available. As you can see by that the auto check in Help/About seemed to not have worked correctly. So, wanting to be up to date, I attempted to download the new 101.0 version. When I clicked on Download it immediately displayed the message, "Your download was interrupted. But all is not lost. Your system may not meet the requirements for Firefox, but you can try one of these versions."

No matter how many times I tried, it continued to give me that message without allowing me to download the 101.0 version. So I went back to Help/About to try that again. It still said my version 100.0.1 is "up to date". I started over on Moxilla.org, and instead of immediately trying to download I clicked on "See Release Notes". That displayed the release notes for 101.0, and when I clicked on "Windows 64 Bit" in that screen it did download the Firefox installer which I saved to my hard drive.

I then ran that Firefox installer which informed me that Firefox was already installed, and suggested I update it instead which I accepted. The installer supposedly did it's thing, but now when I go to "Help/About Firefox" it shows that I still have version 100.0.1 installed AND it is still "up to date".

So what gives? Is there really a new, 101.0, version? If so how do I update to it?

Respectfully, James Belkiewitz jabelkiewitz@att.net

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to be used. How should I proceed to either sign in or reset my password without affecting my existing firefox browsers and lockwise app? Thank you.

My Macbook Pro was repaired at the local Apple store. When I got it back, Firefox was closed. When I opened it again, I could not restore my previous session. It has been over a week now. How can I restore the session from before my Macbook Pro was repaired?

Seems as if Firefox is updating every other day lately. I have Dashlane on my tool bar, and it seems to freeze/disable after every update. When I open Dashlane separately in the browser and log in, it congratulates me on installing it on a new device. What is Firefox changing with its updates that makes my computer look different to Dashlane? I cannot find the Dashlane version running but I do have it on automatically update.

Morning,

I have always used Gmail on my firefox browser, for some reason for the last two weeks it keeps dropping saying it's not connected. i have my account synced over multiple devices and it happens on all of them I am forced to use Edge or chrome to have it work which of course i don't want to do

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

I've always used Firefox as my default web browser. Now that Microsoft Edge got loaded onto my PC I can't access a lot of my bookmarks through Firefox. I get an "access denied" response. I've tried removing MS Edge but it won't let me. Is there a fix for this problem? How do I remove MS Edge? Any assistance is greatly appreciated. Thank You. Dale P. Appleton [email removed from public]