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issue with my mozilla account

Why you create Mozilla account with sync, if I can't use profile which I saved on my old PC. I change my PC and now I can't use my open tabs as needed, I need to open ea… (read more)

Why you create Mozilla account with sync, if I can't use profile which I saved on my old PC. I change my PC and now I can't use my open tabs as needed, I need to open each tab one by one. Why ??? Why I can't use saved profile on my new PC ??????

Asked by Arthur V. BABAYAN 1 week ago

updatew extension

you dont need a screenshot. its reral simple i am tired of nothing working right. i have added multiple wallets on my phantom app but it doesnt show up on my phantom wall… (read more)

you dont need a screenshot. its reral simple i am tired of nothing working right. i have added multiple wallets on my phantom app but it doesnt show up on my phantom wallet on my laptop. i have been hitting check for updates for 2 hours. why wont it update. and if i have to put in a 24 word secret phrase evertime i want to update my extension. then good bye firefox. then why have a check fofr updates button.

Asked by rmckinley2000 1 week ago

  • Locked

Logged into Sync on all of my desktops, but one computer was not picking up remote open tabs

TL;DR: Make sure you're on the latest... turn Sync off on the computer that isn't showing the remote tabs, then turn Sync back on. Details: Three computers (Windows), a… (read more)

TL;DR: Make sure you're on the latest... turn Sync off on the computer that isn't showing the remote tabs, then turn Sync back on.

Details:

Three computers (Windows), a phone, and a tablet. Firefox 124.0.1.

Sync is enabled and generally seems to be working fine. But I just noticed, on one computer, that when I went to Firefox View, and clicked on "Tabs from Other Devices", that it was showing nothing, other than the, "Log into your Firefox Profile", which I was already logged in... so that was messed up.

Did a number of things, like checking the other computer, manually syncing from the other computer, coming back to this one, and telling it to manually sync. It also seemed to be stuck in syncing (a grayed button that said "Syncing...")

I looked, and there was an update available to 124.0.2, so I used this opportunity to upgrade.

When I came back in, I still didn't have the remote tabs showing up, so I turned off "Sync" entirely, but didn't log out of my Firefox account, and then turned it back on.

Now I'm seeing the remote tabs.

That's how I fixed it. I hope it helps. I see others having Sync problems, and getting terrible suggestions that are not helpful. In this case it's the simple thing that fixed it for me. Turn it off and turn it on again. If that doesn't work, unplug the computer from the wall and plug it into another outlet.  ;-) ( That's a joke for those of you with a sense of humor. )

Asked by fauxcuss 1 month ago

  • Archived

No bookmarks and passwords

Hello I changed my laptop. I synced everything with my passed laptop. I reconnect today with my new laptop. ... I have no data, no more bookmarks, nothing ! How coul… (read more)

Hello I changed my laptop. I synced everything with my passed laptop. I reconnect today with my new laptop. ... I have no data, no more bookmarks, nothing ! How could it be possible ? Thx

Asked by xavlam2000 1 year ago

Last reply by xavlam2000 1 year ago

  • Archived

Saved passwords in Firefox not syncing to Google account

I use Firefox as my default browser. I have sync turned on. Im signed in thru my google account. Firefox does NOT sync to my Chrome browser and Google account. Whats the … (read more)

I use Firefox as my default browser. I have sync turned on. Im signed in thru my google account. Firefox does NOT sync to my Chrome browser and Google account. Whats the fix?

Asked by Craig N 2 years ago

Last reply by vicsar 1 year ago

  • Archived

Sync fails with search engines

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycro… (read more)

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycroftproject.com/ for no apparent reason. We are talking about OpenSearch standard and Sherlock.

As of now, the search results on https://support.mozilla.org are either archived or unanswered. Please work on the ranking of search results so users can see

  • when a thread has been started / last updated
  • which answer is actually solving the problem or at least linking to the correct statement of the developers concerning the topic.

Asked by Melchior blausand 1 year ago

Last reply by Paul 1 year ago

  • Archived

Sync Does NOT Work With Version 88.0 Ubuntu (Linux).. Original Version On Xtra-PC USB ThumbDrive Did !

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (doc… (read more)

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (documentation).

Asked by nm4dgdcs 2 years ago

Last reply by wedr19 1 year ago

  • Archived

password issues

Hello, I just bought a new laptop, and am trying to sync my firefox account. The new laptop wouldn't accept my password. So I changed it to a new one. It doesn't accep… (read more)

Hello, I just bought a new laptop, and am trying to sync my firefox account.

The new laptop wouldn't accept my password. So I changed it to a new one.

It doesn't accept the new password either. And now it seems like firefox isn't allowing me to logout of my account either. What is going on with the passwords? I can't afford to reset everything and lose all of my data and log ins. They have been generated by firefox and are all randomly alfanumeric.

What am I to do?

Asked by roscoechapman 2 years ago

Last reply by roscoechapman 2 years ago

  • Archived

Restore previous setting ,bookmarks and all

Hi, I lost firefox browser because of I setup new windows so i install again but unfortunately i cant get back my previous bookmarks settings and more. I had firefox acc… (read more)

Hi, I lost firefox browser because of I setup new windows so i install again but unfortunately i cant get back my previous bookmarks settings and more. I had firefox account and i was login and sync my settings. i want my settings and all back please help. My last login was 20/5/2022. my account email: [email address removed]

Asked by mahbubur957 1 year ago

Last reply by Paul 1 year ago

  • Archived

Need one Firefox profile (sync) for home and one for work. Two different Pc's

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I acci… (read more)

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I accidentally logged into Firefox at work and it merged my bookmarks from my home PC. I logged out of Firefox on the work PC and removed the bookmarks that were imported from my home PC profile. I then tried to make a new account with my work email and login to sync on my work PC but it always says primary email needed and I'm stuck. I did go to about:profiles and add a work profile but that doesn't help me. I need to make a Firefox profile on my work PC with my work email address but the primary email thing gets me. Is there a way to do this with my current work PC bookmarks not lost? Thanks

Asked by Jimmy D 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Maximum number of synced tabs?

Is there a maximum number of tabs that can be synced? I have about 800 tabs on my old computer, but when I look at the synced tabs in the sidebar on the new computer, onl… (read more)

Is there a maximum number of tabs that can be synced? I have about 800 tabs on my old computer, but when I look at the synced tabs in the sidebar on the new computer, only about half of them are listed. The oldest 400 or so are missing.

And yes, I realize 800 tabs is insane. But that's another discussion. :)

Asked by tony_w 2 years ago

Last reply by cor-el 2 years ago

  • Archived

re-install firefox and didn't find my data sync

i have re-install new windows and download fresh firefox and sign-in when i sync my account i didn't find any data (passwords , bookmarks , history , etc ... ) i found m… (read more)

i have re-install new windows and download fresh firefox and sign-in when i sync my account i didn't find any data (passwords , bookmarks , history , etc ... ) i found my firefox account as new

Asked by eslam.alhussien 1 year ago

Last reply by Paul 1 year ago

  • Archived

Linking

Hello, I have problem with my Firefox browser. It cannot link over to other sites. An example: when I get mail with a link, I cannot link over. A popup says: "The app can… (read more)

Hello, I have problem with my Firefox browser. It cannot link over to other sites. An example: when I get mail with a link, I cannot link over. A popup says: "The app cann not be opened- -10673. When I use Safari or Google Chrome it works. Please explain for me how to do. Have a good day! Holger

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by hoggegross 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Sync has never worked correctly

All my available devices do not display on screen when I am in tab share mode. I receive Tab Sent notice when sending, but new tab doesn't show up on other device. When I… (read more)

All my available devices do not display on screen when I am in tab share mode. I receive Tab Sent notice when sending, but new tab doesn't show up on other device. When I sync my device it says sync complete, however nothing seems to syncs ever, tabs on browser don't sync with anything, but nothing different on other devices. Open tabs on one device do not migrate to other devices when Firefox browser is opened. New desktop pc does not show up as available device to sync with or send tabs to. All devices are signed in and synced yet nothing really syncs

Asked by flyingreg 1 year ago

Last reply by flyingreg 1 year ago

  • Archived

Lost Bookmarks

Hello, I lost my bookmarks when I changed my password. Can Firefox recover them on its servers? I've seen many similar complaints arising from similar problems. One woul… (read more)

Hello,

I lost my bookmarks when I changed my password. Can Firefox recover them on its servers? I've seen many similar complaints arising from similar problems. One would think that Firefox would address this issue to improve the user experience.

Regards, G

Asked by siket.g 1 year ago

Last reply by siket.g 1 year ago

  • Solved
  • Archived

Is there a way to remove a device from sync if I no longer have access to that device?

My old PC still shows up on sync. I can't remove it because I took it apart when I built my current PC to reuse some parts. Is there a way to remove it from sync or am I … (read more)

My old PC still shows up on sync. I can't remove it because I took it apart when I built my current PC to reuse some parts. Is there a way to remove it from sync or am I stuck with it showing up?

Asked by ers379 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

How to view all synched tabs from all devices

my computer broke about 2 months back and i am wondering if i can access the tabs from that device from another device since the original was synced (or i.e. is the a fun… (read more)

my computer broke about 2 months back and i am wondering if i can access the tabs from that device from another device since the original was synced (or i.e. is the a function in Firefox that lets me see all synced tabs from all connected devices)

going to the regular synced tab area there isn't anything from that computer there,

Firefox v.99.0

Asked by max.joho7 2 years ago

Answered by max.joho7 2 years ago