• Archived

All information vanishes when I attempt to use firefox

When I load Firefox, everything appear for a second and then a lot of the information just disappears. This includes all links when i search for anything. Basically no … (read more)

When I load Firefox, everything appear for a second and then a lot of the information just disappears.

This includes all links when i search for anything. Basically no content appears.

I have tried everything in this list:

https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#firefox:mac:fx99

Any ideas please.

Asked by stephendavidson 1 year ago

Last reply by Paul 1 year ago

Manage Data window does not retain size (MacOS desktop)

I frequently manage cookies in Settings. In the Privacy and Security page of Settings, I click on the Manage Data button to delete unwanted cookies. It works, no problems… (read more)

I frequently manage cookies in Settings. In the Privacy and Security page of Settings, I click on the Manage Data button to delete unwanted cookies. It works, no problems.

My issue is that, when I re-size the window that lists current cookies, that window size does not hold. The next time I access Manage Data the window is back to its original, small size.

Up until v121, the window has retained the size it was previously.

I have the same problem on my laptop using Firefox v115x. It used to keep the same size window, but a few months ago stopped that behavior and always starts with the small-sized window.

It is not the worst problem to have, but I keep track of multiple cookies on a regular basis. Leaving the window the same (larger) size would be nice.

It also would be nice for that window to retain the view last used. I usually check cookies that were most recently used, but the window has always defaulted to the largest cache size for cookies.

These are minor niggles, but it would be nice if they could be addressed one day.

Attached is a screenshot of my extensions. These did not seem to interfere with Firefox functions before.

Asked by DeSelbyofDalkey 3 months ago

Last reply by DeSelbyofDalkey 3 months ago

  • Archived

Fonts Changed after 103.0.1 upgrade

The default font for a lot of websites has changed and will not accept the settings to change back. Default font is Times New Roman - size 12. Advanced setting "allow w… (read more)

The default font for a lot of websites has changed and will not accept the settings to change back.

Default font is Times New Roman - size 12. Advanced setting "allow websites to override font" is deselected (disallow)

NOTE: when I was stupid enough to trust Mozilla developers and hit "restart to install" instead of actually shutting down and restarting myself, ONE tab in ONE window had been zoomed in. Now it appears that that zoom has been adopted as default, overriding whatever I put in settings.

That. Is. Beyond. Stupid.

The fact that the default font settings don't apply as default is also not the greatest...

Asked by DebraBk 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

desk top computer power outage on 2/15/23. Since I have not been able to sign in to outlook in Firefox

My desk top computer powered off yesterday (2/15). It came back on then got zapped again. Now I can not open or sing into my outlook account. I cannot enter a code if se… (read more)

My desk top computer powered off yesterday (2/15). It came back on then got zapped again. Now I can not open or sing into my outlook account. I cannot enter a code if sent through Firefox. It will not open in email. I have been able to access my email through MSN. Or can respond to phone text.

My wife received a code on her phone last evening, but did not respond in time. We live in the sticks and have very poor service. Please help. I want my Firefox back.

Asked by dsemab 1 year ago

Last reply by cor-el 1 year ago

download 32 bit 115.04esr browser on 64 bit mac sonoma (14.1.2)

can you help me to get this browser version installed on my mac as my customers are facing some issue which I wanted to test on this particular version only pls help me … (read more)

can you help me to get this browser version installed on my mac as my customers are facing some issue which I wanted to test on this particular version only

pls help me here

Asked by Yogesh Doshi 3 months ago

Last reply by James 3 months ago

  • Archived

Can not play Pearl's Peril or June's Journey as I usually do. What do I do?

Why am I locked out. I play every day and today I can't get through and Google said it might be a Cookies issue. Need help please. Not very savy re. Cookies. I am a S… (read more)

Why am I locked out. I play every day and today I can't get through and Google said it might be a Cookies issue. Need help please. Not very savy re. Cookies. I am a Senior.

Asked by amjenada1 1 year ago

Last reply by Dropa 1 year ago

  • Archived

New hard drive download didn't have Bookmarks or Favorites

I upgraded the hard drive on my computer, first I did a full back up on an external drive. When I reloaded to my new drive, everything transferred fine, except for the b… (read more)

I upgraded the hard drive on my computer, first I did a full back up on an external drive. When I reloaded to my new drive, everything transferred fine, except for the bookmarks and favorites on FireFox. Unfortunately, I had forgotten my password and tried to reset it several times but somehow I kept getting messages about the wrong parameters. I don't know if it would help, but I have the original Sync Key from the old drive. Can you please help me? Thank you Monica Almas [email address] or [email address]

Asked by Monica 1 year ago

Last reply by cor-el 1 year ago

  • Archived

New Tab Page

Is there a way that I can recover my New Tab page setup (just the new tab page) from a Macrium Reflect backup of my OS disk? I recently did some cleanup that cratered my… (read more)

Is there a way that I can recover my New Tab page setup (just the new tab page) from a Macrium Reflect backup of my OS disk? I recently did some cleanup that cratered my FireFox profile (developer and beta also). I would like to somehow recover just the New Tab page setup from the os backup. Any solution? Thanks for your help.

Asked by Grumpy 1 year ago

Last reply by cor-el 1 year ago

Websites think I have an ad blocker running but I don't.

I've been a loyal Firefox user for as long as it's existed. I am not any longer using ad blockers but I'm often barred from visiting sites because they think I do have on… (read more)

I've been a loyal Firefox user for as long as it's existed. I am not any longer using ad blockers but I'm often barred from visiting sites because they think I do have one. This is really irritating. How do I fix this? Thank you.

Asked by mikemckla 4 months ago

Last reply by cor-el 4 months ago

MetaCert extension.

Hi, I am trying to install an add-on for MetaCert. I receive the following from Firefox: "Check This by MetaCert by MetaCert". This does not help to install the add-on. … (read more)

Hi, I am trying to install an add-on for MetaCert. I receive the following from Firefox: "Check This by MetaCert by MetaCert". This does not help to install the add-on. This is not a problem on my other PC. Look forward to your help/suggestions. Best, Stephen Rodgers

Asked by stephengl.rodgers 2 months ago

Last reply by cor-el 2 months ago

  • Archived

Sync old profile to new drive

My NEW M2, Windows 10 drive failed catastrophically. Am having to rebuild my system pretty much from scratch. I have the old failed, Windows 7 SATA drive. It will not boo… (read more)

My NEW M2, Windows 10 drive failed catastrophically. Am having to rebuild my system pretty much from scratch. I have the old failed, Windows 7 SATA drive. It will not boot, but the data is mostly intact and accessable. I want to sync my new Firefox install from the old, but I need help.

Asked by cook20620 1 year ago

Last reply by rcook41 1 year ago

  • Archived

error: The version of this file is not compatibel with the version of Win you're running.."

hi..please see attached image..I'm wondering if I did something to cause this. I think I clicked on the update FFN notification that regularly appears in the upper right-… (read more)

hi..please see attached image..I'm wondering if I did something to cause this. I think I clicked on the update FFN notification that regularly appears in the upper right-hand corner or my laptop screen. I then restarted the computer. then this error. I did the FF "refresh" and that seems (so far) to have fixed the problem, but it wiped my settings :( any suggestions or thoughts appreciate..thx Matt

104.0a1..what FFN is showing as my current version..

Asked by matt.r.crichton 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Just having problems

Hello --- I am have difficulty understanding this statement "Mailfence servers are the mail servers for the domain of this email address. Please use an address on anoth… (read more)

Hello --- I am have difficulty understanding this statement "Mailfence servers are the mail servers for the domain of this email address. Please use an address on another domain.

Asked by gmcdowell1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago