Firefox Support Forum

Hello:

New computer; logged into Firefox; apparently synced; ... where are my bookmarks? I have purchased and set-up many PC's in my life. Why would this occur now -- for the first time ever for me?

Alan

I have tried all of the suggestions and cannot find any backup files other then current dates. Now I am without my bookmarks clear back to 5/7/2022???? HELP!!!!!!!!!!!!

Citibank cannot access the online account changed pass word and it keeps asking me for the new password.

Citibank says Firefox has to be restored?

Please help

Thank you Judith B. Basch

Tried the instruction to use import & back up but box appears for exporting files but its blank and I cannot populate the box. I want to back up bookmarks prior to changing to a new computer (desktop tower using MS Windows 10)

My bookmarks list contains at least five bookmarks toolbars, five recent tags, multiple and five Other Bookmarks folders. The folders in the various Other Bookmarks folders are not all identical, and the contents of folders with the same name may differ somewhat. In different Other Bookmarks folders, there may be additional bookmarks that were never assigned to a folder. These apparently are not always carried forward to the newest version.

I assume that this mess has something to do with automatically-saved bookmark lists. I would like to clean it up expediently without losing data.

Clean-up questions: What is the most expedient way of making sure I have a single list containing all my folders, including those from previous lists? When folders are carried forward, I assume they they contain the same bookmarks. Is this a correct assumption? Or are some of these also deleted? If I delete a folder with a particular name from an earlier list, will that folder be deleted from all the other lists?

Right-clicking on a folder does not provide a Rename option. Is there some other way to do this? (I searched for How do I rename a bookmark folder? 18 pages of 'hits'. After 11 screens of useless information about bookmark problems, I gave up).

Prevention questions: I would like to avoid having the same thing happen in the future. What is it that determines whether a folder or a file is left behind?

Today firefox prompted me to "refresh" itself. After doing so, the icon is now blank and won't open saying it's damaged or incomplete. I restarted my mac to see if it might come back, but I continue to get the same error message that firefox is damaged or incomplete.

I downloaded firefox again, but didn't replace the original one on my computer and while it works. I've lost ALL my bookmarks. I waded through ways to get them back but don't believe I ever made a manual copy of my bookmarks.

Is there any way to restore them? I hadn't used a firefox account before either but just made one today.

Thanks

Struggling with bookmarks

i install new windows and after installing when i log in to my account on firefox it dint backup my bookmarks and everything . i have so much important bookmark was saved and for over 6+ months effort . can anyone tell me how i can recover it or how can i contact firefox chat agent

I have bookmarked a site on my browser, and I need the bookmark to be stored in two different bookmark folders (I have one folder for working at home and one folder for working at the office). But every time I bookmark it in the second folder, the bookmark disappears from the first folder.

I was about to add another folder into my personal bookmark folder and I don't know what I did, maybe by accident and now I can find that bookmark folder...What should I do? much thanks... MW

Version: 78.15.0esr (64-bit)

The bookmark dropdown submenus won't open any more. I can click Bookmarks>next random menu>next menu and it won't show the bookmarks. To be clear, I am going to a folder bookmark and then a sub-folder bookmark which won't show what is inside this sub-folder.

Any idea why this is happening?

TIA

I had to remove my side bar to do a print screen. With the latest version of Firefox I can't find how to put the side bar back! Not Happy..... It use to be obvious but now it is too hidden. Who is doing the user testing these days? Please fix the issue.

My laptop was out of action for quite some time with a u/s hard drive and no money to replace until now. I reloaded Waterfox, logged in and synced, however, I seem to have lost all my bookmarks. Can anybody advise me, please, as to if there is a way to recover them? My backups only go back to 20/05/2022.

Regards,

Mark

I bookmark a page that is not on https, but regardless of how I edit this bookmark, firefox always automatically adds https, therefore killing the bookmark as this link isn't on https. How can I edit a bookmark such that firefox actually gets the message?

Thanks