Firefox Support Forum

When I try to upload a file to a website it cancels after about 8-10% completed. I was able to upload the same file to the same website in Microsoft Edge without any issues. I checked my Firefox update history and I see that it updated to 100.00 yesterday 5/3/22.

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

How to I alter settings on Firefox so I can download attachments on AOL mail? I can download them on other browsers, the problem is not AOL, it is Firefox. I have tried clearing cache and cookies, disabling enhanced tracking protection. What else can I do?

Hi. How do I give permission to Firefox to open a webpage? There seems to be a firewall issue or something? Please provide the exact steps to allow a URL to be opened with my permission. How do I grant access / grant permission to access a specific site? Thanks. FYI: I'm a bit frustrated and I have a deadline coming up soon.

My Windows 10 system uses a powered amplifier to provide audio. As long as I have had this computer, the same volume level has worked for music through Itunes, satellite radio and all videos that come through Firefox. For example, 10 is the normal setting. Recently, somehow the audio must be turned up to about 30 on all videos that come through Firefox from whatever source site. The 10 setting stills works for all other audio sources. I don't know how this happened, rebooting, turning system off, etc doesn't have any impact. Is there some setting that either has changed or can be changed to restore the same volume levels for all input sources? Thanks.

Chuck Klingsporn

All of a sudden, Twitter will not let me log in on Firefox (Windows 11 laptop). It works on my phone, tablet, and other browsers. When I try to log into Twitter on Firefox, I get an error saying "Oops, something went wrong. Please try again later. " I have already tried updating the browser, clearing my cache, and clearing my cookies and I'm still having the issue. What can I do to fix this?

First image shows me using a dark theme, but address bar still has white background. Second image shows that switching to the light theme makes the text readable. However, I would still like to use a dark theme. I believe I started seeing this issue right when Firefox updated itself to version 100. Any way to fix the bugged address bar color? None of my extension should be affecting the address bar color.

I'm using office365 mail and I cannot drag a file for mail attachment. This works fine in other browsers and I haven't been able to find a way to do it. I really need to do this for my work, so I'm starting to use another browser, which I didn't want to.

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I accidentally logged into Firefox at work and it merged my bookmarks from my home PC. I logged out of Firefox on the work PC and removed the bookmarks that were imported from my home PC profile. I then tried to make a new account with my work email and login to sync on my work PC but it always says primary email needed and I'm stuck. I did go to about:profiles and add a work profile but that doesn't help me. I need to make a Firefox profile on my work PC with my work email address but the primary email thing gets me. Is there a way to do this with my current work PC bookmarks not lost? Thanks

The background on the homepage link shortcut boxes keeps reverting to black and text underneath to white on my off-white background when a new version loads. I've used Colors to customize the look of my firefox but can't find any control for that. Once a new version kept the boxes white and the text black but now it's back to black again. Where is the control to fix this?

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it.

This has happened one time too many guys, every update but this time half the items I would normally get as an attachment are no longer listed in the applications menu.

If I cannot get a fix quickly I will be forced to move to Chrome (which I REALLY hate the idea of). I see 25 - 80 emails a day and it is mission critical that I can open and view email attachments without having to save them.

A little help??

Mark [email removed from public]

Google Chrome is closed and ive checked task manager to make sure that its not open in the background.

I choose my main account from google chrome and choose to import passwords and bookmarks and it says that it successfully imported it but my passwords and bookmarks are not showing up on mozilla.

When I type a term in the address bar or in any search engine...nothing. Links don't work from open pages. Typing a URL in the address bar doesn't work unless it's a site I've been to previously. It's very frustrating. Everything works fine in Chrome...and I hate Chrome.

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning.

Why dod you not include copying these settings in your update,

What a massive waste of my time

I have a world icon on tool bar with a red triangle notification. when i press on it it says "Cant connect to application" check your configuration. It does not allow me to open either statement. What is this?