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  • Archived

Can I revert to version 41 and keep settings, addons, bookmarks, etc

I currently have FF version 43.0a2, but Evernote's Webclipper is not working or rather I can't even download the add-on. They suggested version 41. How do I switch to t… (read more)

I currently have FF version 43.0a2, but Evernote's Webclipper is not working or rather I can't even download the add-on. They suggested version 41. How do I switch to this version without loosing bookmarks, add-ons, themes, etc? Thanks.

Asked by jasonbunnell 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

The FireFox can NOT automatically update the new version when reload it

Since the FireFox is 3X version , I find the FireFox can NOT automatically update the new version when it tell me to reload the firefox itself for applying the new versio… (read more)

Since the FireFox is 3X version , I find the FireFox can NOT automatically update the new version when it tell me to reload the firefox itself for applying the new version. But the firefox window can NOT appear again after I reload it . The firefox process is still be in the background. I have to terminate the firefox process then start the firefox, but the version is still old . I try to start the firefox by safe mode without any plug-in then update the new version ,but it is failed as same as before. Now I have to download the install package to updated firefox manually everytime, It dose work ,but it is very Bad User Experience, you know!

Asked by FoxFire_SuperUser 5 years ago

Last reply by FredMcD 5 years ago

  • Solved
  • Archived

I recently installed a beta version, how do I get back to non-beta updates?

About Firefox indicated I am running 42.0b3 and am up to date. However it also indicated I am on the "beta update channel." I don't think I want to really use betas. H… (read more)

About Firefox indicated I am running 42.0b3 and am up to date. However it also indicated I am on the "beta update channel." I don't think I want to really use betas. How do I get back to the standard update channel?

Asked by lendrum 5 years ago

Answered by FredMcD 5 years ago

  • Archived

cant uninstall, says firefox open but not in task manager

trying to uninstall firefox then reinstall to check if it fixes freezing problem but a msg pops up saying close firefox first. I went to task manager and firefox IS NOT … (read more)

trying to uninstall firefox then reinstall to check if it fixes freezing problem but a msg pops up saying close firefox first. I went to task manager and firefox IS NOT OPEN!! What now??

Asked by ambernian 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

Firefox crashed and could not be fixed. I then deleted and attemtped to reinstall. Now I get a message that the installation was interuppted and won't complete the ins… (read more)

Firefox crashed and could not be fixed. I then deleted and attemtped to reinstall. Now I get a message that the installation was interuppted and won't complete the installation.

This appears to be a problem downloading Firefox files.

What do I do?

Asked by mbernstone 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

pc won't start up after latest Firefox update. What's happening!

after downloading a recent Firefox update, pc (windows) can't start up; the Repair screen suggests the operating system was corrrupted by the software change and now the … (read more)

after downloading a recent Firefox update, pc (windows) can't start up; the Repair screen suggests the operating system was corrrupted by the software change and now the computer hangs up on the Start Repair screen. Nothing happens, even after hours!

Asked by drumrich 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Did an update fire fox will not connect to server. updated to stub 42.0.Now it wont connect to server.

I tried the manual settings for the firewall by removing firefox the re-installing it. went in and did the recommended settings in fire fox advanced settings still nothi… (read more)

I tried the manual settings for the firewall by removing firefox the re-installing it. went in and did the recommended settings in fire fox advanced settings still nothing AOL works fine.

Asked by ldsqualls 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox will not update even when refreshed and new download

I continue to get update to 42.0 notice but cannot update. have tried refreshing and also replacing with new download I am getting cannot update because I dont have permi… (read more)

I continue to get update to 42.0 notice but cannot update. have tried refreshing and also replacing with new download

I am getting cannot update because I dont have permission contact administrator. I am the administrator and have checked all my settings but still no update. I am using a new 2015 Macbook laptop

Asked by RodMck 5 years ago

Last reply by cor-el 5 years ago

  • Solved
  • Archived

i have unstalled firefox because it stoped working now there are folder for firefox i cant delete because firefox is running even tho i have uninstalled it ??

fire fox stopped working on my windows 8.1 laptop. every time I tried to open it, it gave an error message saying Firefox can not as an instance of Firefox is already run… (read more)

fire fox stopped working on my windows 8.1 laptop. every time I tried to open it, it gave an error message saying Firefox can not as an instance of Firefox is already running even though there wasn't. so I tried uninstall reinstall and no change. so now have uninstalled again but there are still files and folder for Firefox on my pc, and i can not delete these files because it is already running? even though i have uninstalled?

Asked by firefoxhasstoppedworking 4 years ago

Answered by FredMcD 4 years ago

  • Archived

I can't update the firefox microsoft installed this afternoon. No lines for "menu". Help

I don't think any of this is cute. I need to upgrade my firefox as Microsoft fixed my computer and installed an early version. I can read the instructions but I can't fi… (read more)

I don't think any of this is cute. I need to upgrade my firefox as Microsoft fixed my computer and installed an early version. I can read the instructions but I can't find the 3 or 4 lines for menu. I need simple obvious instructions. I hate all of these setups. Eileen

Asked by Idontknow1 4 years ago

Last reply by FredMcD 4 years ago

  • Solved
  • Archived

Firefox crashes

I have been unable to install any Firefox updates since version 41.0, as the application always crashes on startup with the following data: Nombre del evento de problema… (read more)

I have been unable to install any Firefox updates since version 41.0, as the application always crashes on startup with the following data:

 Nombre del evento de problema:	APPCRASH
 Nombre de la aplicación:	firefox.exe
 Versión de la aplicación:	43.0.1.5828
 Marca de tiempo de la aplicación:	56722c0f
 Nombre del módulo con errores:	IMM32.DLL
 Versión del módulo con errores:	6.1.7601.17514
 Marca de tiempo del módulo con errores:	4ce7ba53
 Código de excepción:	c0000005
 Desplazamiento de excepción:	0001a543
 Versión del sistema operativo:	6.1.7601.2.1.0.256.48
 Id. de configuración regional:	3082
 Información adicional 1:	7054
 Información adicional 2:	7054295172216ac85b189b6bf1ec3428
 Información adicional 3:	bcaa
 Información adicional 4:	bcaa3f59931f53c0be23efde05755397

OS is Windows 7 64 bit.

Asked by markpalacio 4 years ago

Answered by FredMcD 4 years ago

  • Archived

Downloaded firefox but won't install and load correctly

Downloaded the file, ran, but it won't start. After the third attempt, it finally put an icon for a shortcut on the desktop, but it says it cannot run because destination… (read more)

Downloaded the file, ran, but it won't start. After the third attempt, it finally put an icon for a shortcut on the desktop, but it says it cannot run because destination not accessible.

Asked by Bubbajgotnot 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How to unistall Firefox 40.0.3 from Windows 10. Nothing worked so far.

Mozilla Firefox is like virus to me. I did try all possible advices I found on Internet and nothing did help. Is there any real support from creators of this stubborn bro… (read more)

Mozilla Firefox is like virus to me. I did try all possible advices I found on Internet and nothing did help. Is there any real support from creators of this stubborn browser?

Asked by snowcon 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

when I bring up the mozilla site it immediately puts up an error message and goes to address WIN-CHECK-JKSUWS.COM

when I try to bring up the mozilla it immediately puts up an error message and goes to address WIN-CHECK-JKSUWS.COM . I've tried deleting the Mozilla software and do… (read more)

when I try to bring up the mozilla it immediately puts up an error message and goes to address WIN-CHECK-JKSUWS.COM . I've tried deleting the Mozilla software and downloading a new copy but get the same results.

I'm using windows 7 home premium.

thanks for any help.

Asked by drose 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How do I do a clean reinstall on a Mac?

Firefox has crashed on me a few times in a week or less. Not sure if problems on Facebook from the same time frame are related -- wrong photos showing up when I click on… (read more)

Firefox has crashed on me a few times in a week or less. Not sure if problems on Facebook from the same time frame are related -- wrong photos showing up when I click on notifications. (One person's photo shows up next to another person's post.Intermittent but frequent.) Friend suggested I uninstall and reinstall Firefox, but Googling articles on how to do it have left me unsure how to proceed. I am not very high tech, but I can follow instructions in plain English.

Asked by EssNCfan 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Fresh firefox install - Command prompt pops up every now and then.

When im installing a fresh Mozilla firefox version on my clients computer. All of a sudden a command prompt windows pops up now and then. Just for a second. Cant say what… (read more)

When im installing a fresh Mozilla firefox version on my clients computer. All of a sudden a command prompt windows pops up now and then. Just for a second. Cant say what the command prompt says but when uninstalling Mozilla firefox it dissapears. I´ve tried installing the recent version and a 38.1 ESR version, same problem every time.

Asked by d4wgh 4 years ago

Last reply by d4wgh 4 years ago