Showing questions tagged: Show all questions
  • Archived

Flash videos hang the entire browser, killing plugincontainer.exe wakes Firefox up again

I need help! :) Disclaimer: I'm actually trying to help a friend of mine, and I personally spent over an hour at my friend's apartment trying to fix his Firefox. I'm pos… (read more)

I need help! :) Disclaimer: I'm actually trying to help a friend of mine, and I personally spent over an hour at my friend's apartment trying to fix his Firefox. I'm posting here so I can hopefully get some more tips from all experts here.

Symptom: Firefox completely hangs when playing back Flash videos (eg. Youtube). You can usually still hear the audio in the background, but the video freezes, and indeed the entire UI freezes. You can't even click the red [X] button to close the window at that point.

Workaround: Getting the Windows Task Manager up and killing plugincontainer.exe makes Firefox respond again, showing the "Plugin crashed" box in place of the video, and you can finally interact with the browser again.

I've tried the following:

  • Ensuring that he's running the latest Firefox (8.0.1)
  • Upgrading Flash to latest version - same problem before and after
  • Upgraded the graphics card drivers to the latest version (it's a ATI Radeon HD 3200) - same problem before and after
  • Created a new Firefox profile - still the same problem
  • Made a clean install of Firefox by wiping the program folder - still the same problem
  • Created a new Windows login account - still the same problem
  • Tried in IE - it works fine!
  • Tried in Chrome - it works fine!

I'm suspecting that this is some sort of graphics driver/flash issue, but what really boggles my mind is that it works fine in Chrome, which (I think?) uses the same non-ActiveX version of the Flash plugin.

Another piece of evidence that I think points to the device driver: running Windows in Safe Mode actually makes the video play fine (although very very low fps).

Any clues, anyone? I feel like I've tried all possible troubleshooting steps!

Asked by David Tenser 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Firefox hanging when trying to load any flash website on Win2008R2

After updating to Firefox 14 and to the 11.3 flash Firefox will hang on every flash website I try to view on a Win2008R2 server. I can reproduce this on several machines … (read more)

After updating to Firefox 14 and to the 11.3 flash Firefox will hang on every flash website I try to view on a Win2008R2 server.

I can reproduce this on several machines after installing the latest Flash update and it does not repro if I disable the flash plug in.

I have already tried completely uninstalling everything from scratch on this server with no results, including deleting all files related to flash and FF.

Asked by DjDvr 7 years ago

Last reply by AliceWyman 7 years ago

  • Archived

When can I use the newest Adobe Flash Player with Firefox 3.6.13?

I have version Adobe Flash Player 11.2.202.233 any version newer then this causes Firefox to crash close and reopen to same page and I have to open in safe mode and close… (read more)

I have version Adobe Flash Player 11.2.202.233 any version newer then this causes Firefox to crash close and reopen to same page and I have to open in safe mode and close Firefox and reopen again and then un-install Flash and then install the version listed here.

When will I be able to use a newer version of Adobe Flash Player on Firefox 3.6.13?

The reason I can't update my Firefox is because I can no longer force Firefox to save my username/passwords on my Banks website and other sites that use the feature to turn Off saving password but in this version I can bypass that command in one of the component files.

Asked by MrDave007 7 years ago

Last reply by AliceWyman 7 years ago

  • Archived

Can not view any videos on firefox.

Anytime I want to view a video from within Firefox (YouTube or other) I am not able to view it. With YouTube I get the message "Error occurred. Please try again later." … (read more)

Anytime I want to view a video from within Firefox (YouTube or other) I am not able to view it. With YouTube I get the message "Error occurred. Please try again later." Other videos just give a blank page. I checked my plugins, they are all up to date. I am using Firefox version 13.0.1. I don't have this problem when I use other browsers such as IE. Any help would be appreciated.

Asked by savmoy 7 years ago

Last reply by juhnar 7 years ago

  • Archived

Since upgrade to FF13: having problems with flash content, especially videos when scrolling/multi tasking--freezing the video and sound for 1-2 sec. Any advice?

At first, the same night I decided to update--things were fine but after using the browser hours later a second time: some flash scripts would simply not respond and free… (read more)

At first, the same night I decided to update--things were fine but after using the browser hours later a second time: some flash scripts would simply not respond and freeze the tab the content is on or like in my question, constantly stutter. The problem for flash videos only seem to occur when I scroll onto links or when moving up/down a page. I encountered similar problem with FF7--like that time, I installed/uninstalled the flash player and even resetted firefox but to no avail--the problem persisted. It is also present while in safe mode. P.s. such problem is seemingly not present in other browsers which brought me to ask this question for assistance.

Asked by Lucavi 7 years ago

Last reply by HiryuXIII 7 years ago

  • Archived

When is Firefox metro going to come to 32 bit windows 8? and can improve flash and html 5 performance!

When is Firefox metro going to come to 32 bit windows 8 and can you improve flash and html 5 performance it cant play 1080p videos smoothly I love Firefox but I'm using I… (read more)

When is Firefox metro going to come to 32 bit windows 8 and can you improve flash and html 5 performance it cant play 1080p videos smoothly I love Firefox but I'm using IE 10 for browsing and video, then Firefox for developing but want to use it for everything!

Asked by matthew.hayllar 7 years ago

Last reply by AliceWyman 7 years ago

  • Archived

adobe flash player plugin keeps crashing using facebook games

My adobe flash p;ayer plugin is crashing many times a day for over a month now using the facebook games, I sent crash reports in many times stoped now, just reload page, … (read more)

My adobe flash p;ayer plugin is crashing many times a day for over a month now using the facebook games, I sent crash reports in many times stoped now, just reload page, this is getting to be a big pain in my butt. I also unistalled the plugin and reinstalled many times to try to correct this, still crashing....

Asked by jgouse1 6 years ago

Last reply by itsmemjithin 6 years ago

  • Archived

How to enable an old version of flash

I'm running Ubuntu 12.04, firefox 25 on a older machine with socket A CPU. It does not support SSE2, thus Flash 11.2 is not an option. I installed 11.1.r102, but Firefox … (read more)

I'm running Ubuntu 12.04, firefox 25 on a older machine with socket A CPU. It does not support SSE2, thus Flash 11.2 is not an option. I installed 11.1.r102, but Firefox won't let me used it because it detects it's an old version. Chromium works fine though.

So how do I force Firefox to use the version of flash I want it to use??

Asked by ventsyv 6 years ago

Last reply by AliceWyman 6 years ago

  • Archived

Flash keeps crashing

Plugin alert sometimes ,but mostly crashes for 5-7 seconds and sometimes the computer stops processes same time.everything up to date,has been doing this for the last sev… (read more)

Plugin alert sometimes ,but mostly crashes for 5-7 seconds and sometimes the computer stops processes same time.everything up to date,has been doing this for the last several updates of firefox and flash.tried a lot of things ,do not want to do hard remove and reload.

Asked by tfinniii 6 years ago

Last reply by AliceWyman 6 years ago

  • Archived

Users need campaign to replace Flash for video

Adobe no longer support Flash for linux (and Apple?). ABC.net.au provides video streaming to versions of flash newer than flash-player Version: 11.2.202.336-30.1 Othe… (read more)

Adobe no longer support Flash for linux (and Apple?).


ABC.net.au provides video streaming to versions of flash newer than flash-player Version: 11.2.202.336-30.1

Other media providers may be doing same as ABC.net.au


Need linux (and apple) campaign targeting media providers so they move to video formats suitable for all.

Asked by paulparker 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Adobe Flash version 13.0.0.182

Hi! Today is that day when Adobe keeps crashing! Well today i open my mac and adobe tells me to upgrade system for Adobe Flash version 13.0.0.182! But now i can't go to… (read more)

Hi!

Today is that day when Adobe keeps crashing! Well today i open my mac and adobe tells me to upgrade system for Adobe Flash version 13.0.0.182! But now i can't go to youtube watch video the adobe plug in keeps crashing, ok than i open safari browser but still the same.

Please help me.

Asked by RolandsStelcers 6 years ago

Last reply by John99 6 years ago

  • Archived

Firefox crashes on a Regular Basis

Hey, As the title says - I seem to be experiencing this a lot & was wondering if anyone could help solve my problem please. Crash ID: bp-c2b9b286-b6f9-417e-a558-5b40… (read more)

Hey,

As the title says - I seem to be experiencing this a lot & was wondering if anyone could help solve my problem please.

Crash ID: bp-c2b9b286-b6f9-417e-a558-5b40f2140525

Asked by Portmanteau 6 years ago

Last reply by guigs 5 years ago

  • Archived

Can't get flash working on firefox even though plugin is installed.

I am trying to get flash to work with Firefox on my mac OSX 10.6.8 VM. I had an old version of flash and I just updated it. According to adobe's help page (http://helpx… (read more)

I am trying to get flash to work with Firefox on my mac OSX 10.6.8 VM. I had an old version of flash and I just updated it. According to adobe's help page (http://helpx.adobe.com/flash-player.html), the most recent version *is* installed but the animation on that page doesn't appear, nor does any other flash-based site seem to work. In the add-ons page, shockwave flash is present, and the setting is "always activate." In every way it seems to be successfully installed, but firefox has no idea it is there. Flash works just fine for Safari. I've uninstalled and reinstalled flash completely, several times. I've restarted my VM at different points during this process. Elsewhere on this site I found advice suggesting that I try to delete pluginreg.dat. No dice. If I check the about:plugins page it states that flash is present and enabled. But it simply doesn't work.

The only possible thing I can think of is that while flash is installed in the default directory, firefox is in a custom directory. (I use this VM for automated browser testing so I have several versions of firefox installed. Flash isn't working on any of them.) Any advice?

Asked by megannmarsh 6 years ago

Last reply by Steenie 5 years ago

  • Archived

why won't worldwinner flash games play correctly on 29.

I have used FF for years with no problems.Just recently,the games that are played through worldwinner won't play right.they lag and sometimes freeze.What could be the pro… (read more)

I have used FF for years with no problems.Just recently,the games that are played through worldwinner won't play right.they lag and sometimes freeze.What could be the problem?

Asked by cawlady1 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

Firefox crashes really often last few weeks. Most of the time it is related to the flash player. since I use the latest version of flash player I dont have the same probl… (read more)

Firefox crashes really often last few weeks. Most of the time it is related to the flash player. since I use the latest version of flash player I dont have the same problem on other browsers such as Chrome, Internet Explorer.

My crash id is: bp-03535531-e457-44e1-bf4d-6cdef2141021

Thanks for your help.

Asked by tooprock 5 years ago

Last reply by guigs 5 years ago

  • Archived

Prevent bar

hello, Attention English is not my mother tongue. So I'll be in my basic communication. How to prevent the bar from appearing? http://getwebb.org/d/r0LLeoBw I tried with… (read more)

hello,

Attention English is not my mother tongue. So I'll be in my basic communication. How to prevent the bar from appearing? http://getwebb.org/d/r0LLeoBw

I tried with plugins.notifyMissingFlash and plugins.hideMissingPluginsNotification but nothing happens.

Kind regards.

Asked by Maleficent 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

firefox flash performance issues

Fire fox and it's persistent problems since versions 24 26 and 32 ok so here is my report on firefox flash and web-GL performance and the fishtank demo by microsoft.... u… (read more)

Fire fox and it's persistent problems since versions 24 26 and 32 ok so here is my report on firefox flash and web-GL performance and the fishtank demo by microsoft.... up to version 23 on fire fox almost every problem was fixed and performance on an ATI 5770 saphire GPU and quad core AMD black edition was at least 30 to 50 fps on the fish demo around 40 fps at 2000 fish on the fishtank demo https://ie.microsoft.com/testdrive/performance/fishIETank/default.html and at least 17 fps on 1000 fish on the http://www.fishgl.com/ now however your talking about 17fps jumping to arounf 37fps spasmodically on the fishtank demo on a MSI 280X 3gb AMD graphics card (an insanely better card than the 5770 (that played Deus X human revolution perfectly well on full effects).... flash plug-in persistently performs badly on firefox since the new skin plug-in's around version 32 and often crashes and performed very badly on a 16GB Quad core amd. while chrome has always had a slightly better speed firefox has persistently had better features ... chrome doing 1 process per window is cool though... i would suggest it is not the adobi plugin that sucks i believe performance of the flash plug-in to be perfectly adequate within the pale moon version of firefox browser and i believe it must be persistent spanners in the works of firefox code for recompilations of that code work perfectly. yours cheerfully a concerned user RS

Asked by DukeThrust 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox tells me i need to update flash player but it wont

i have tried over and over to update my flashplayer but it wont update,i have goe to the adobe site and downloaded it several times but it still says im not up to date. … (read more)

i have tried over and over to update my flashplayer but it wont update,i have goe to the adobe site and downloaded it several times but it still says im not up to date. im on linux cinnamon mint 17

Asked by TCSoccer21 5 years ago

Last reply by cor-el 5 years ago