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  • Archived

Can't find java plugin

Hello everyone, I've been trying everything to solve the following problem but I did not manage. I guess I'm not god at this stuff. I need the Java Plugin to access my em… (read more)

Hello everyone,

I've been trying everything to solve the following problem but I did not manage. I guess I'm not god at this stuff.

I need the Java Plugin to access my email account. However, Java does not start. I downloaded and installed Java correctly but apparently unsuccessfully since I cannot find the Java Plugin (in Firefox, for instance).

- I'm running Firefox 64 bit;

- I have already tried to delete the file pluginred.dat and then restarted Firefox (clearing cache and everything): no success;

- I got Mac OS X Yosemite 10.10.5

Thanks in advance for any help offered. Have a nice day

Asked by catallaxy 3 years ago

Last reply by James 3 years ago

  • Archived

Website layout & Loading time

Hi, my name is Amit and I am working on a website i.e www.dermaclinix.in , this website is running fine woth other browsers such as google chrome, internet explorer, safa… (read more)

Hi, my name is Amit and I am working on a website i.e www.dermaclinix.in , this website is running fine woth other browsers such as google chrome, internet explorer, safari etc but here I’m facing the problem with loading my site – the site loading time is very high here, it is always taking much time to load even my the users also told us about the same. There is another error that I’m facing – the layout of the website is not looking good even other browsers are okey for this website - http://www.dermaclinix.in/ , images are shown strached in this browser. Kindly help me to resolve these issues.

Asked by Amit Kumar 3 years ago

Last reply by cor-el 3 years ago

  • Archived

I open firefox, load a page, but Firefox just keeps loading after that

I open Firefox (app was not previously running, opening from fully 'closed') and I will type in a complete web address into the address bar. The page will load; however,… (read more)

I open Firefox (app was not previously running, opening from fully 'closed') and I will type in a complete web address into the address bar. The page will load; however, as soon as I click a link on the homepage, it just keeps loading, with the spinning circle on the tab. What is strange is that I will go use safari and chrome, and I will not have this same problem with these two browsers. So it's not my internet; it's firefox. I go on to visit dozens of pages on the other two browsers, meanwhile Firefox will still be loading that one page originally entered.

My workaround is: open firefox, go to one of my bookmarks, let it load, CLOSE firefox fully, and open it again. Then the problem is gone and I can browse freely without the internet cutting out. I have done this for months. Firefox never allows me to go past a first loaded page without closing the browser first, and then reopening the browser.

I have the most recent Firefox browser on my Mac air. I have ATT high speed (cable) internet, wireless.

Thanks!

Asked by chucheen 3 years ago

Last reply by cor-el 3 years ago

  • Archived

When on a website and they ask you to upload a picture, how can I direct the website to Photoshop?

I occasionally use Easyprints to put a photograph on a canvas or other media. On the website, the instructions to upload a picture brings me to the generic picture file f… (read more)

I occasionally use Easyprints to put a photograph on a canvas or other media. On the website, the instructions to upload a picture brings me to the generic picture file featured in windows. It is extremely difficult to find a particular picture here. I use Photoshop Elements Organizer to store my photos in an easier manner of locating any particular picture. How do I change the path the website uses to upload a picture?

Asked by dosperros 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Firefox home page keeps getting highjacked by unwanted program.

I have tried to remove from doc to pdf from myway several times. It is gone for a day or two but then comes back having taken over my firefox homepage. Don't trust this p… (read more)

I have tried to remove from doc to pdf from myway several times. It is gone for a day or two but then comes back having taken over my firefox homepage. Don't trust this page at all. Have gone through the procedure described in the help section but still returns. Please help!

Asked by thunderbird76 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Emails print tiny

When printing emails from hotmail font size is tiny. This just happened last week. Doesn't happen with Chrome or Edge or IE. Tried changing settings in hotmail and fir… (read more)

When printing emails from hotmail font size is tiny. This just happened last week. Doesn't happen with Chrome or Edge or IE. Tried changing settings in hotmail and firefox.. Tried the "-1" setting, didn't work (was already set to -1). Print outs from hotmail emails were fine til last week in Firefox. Very frustrating for a business that needs this function.

Please let me know if there's a fix I can do or a fix coming soon from Mozilla.

Thank you,

Herman

Asked by Lannoye 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Need to talk to a tech person

I have gone around and around on this site trying to fix the fact that everything hangs up constantly. It's been one day and it's so far been a miserable experience. Wh… (read more)

I have gone around and around on this site trying to fix the fact that everything hangs up constantly. It's been one day and it's so far been a miserable experience. Why can't you speak with anyone. Not all of us are that tech savvy it's horrible.

Asked by sakuragifts 3 years ago

Last reply by James 3 years ago

  • Archived

MOZGLUE.DLL - Why missing on desktop only?

I do not use this desktop for internet access. But when I try to open files that were created on the net some time ago, i get the Missing MOZGLUE.DLL error message. Do so… (read more)

I do not use this desktop for internet access. But when I try to open files that were created on the net some time ago, i get the Missing MOZGLUE.DLL error message. Do some versions of Firefox not contain this file? How is the problem corrected?

Asked by frankhellenthal 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

How to install firefox on a pc without an existing browser

I have a desktop PC (Windows 10) and my sister's laptop (Windows 7). The laptop lost power while booting up, because the power lead wasn’t fully plugged in and must have… (read more)

I have a desktop PC (Windows 10) and my sister's laptop (Windows 7). The laptop lost power while booting up, because the power lead wasn’t fully plugged in and must have only just made electrical contact and then eased out of the socket by a half-a-millimetre. Replugged it properly and attempted to boot up again. Windows started some ‘repair’ routine (which I have never seen before), examined loads of files for 5 minutes or so and then reported that it ‘could not repair this PC’.

I closed it down, tried a further re-boot and this proceeded normally and I was able to open File Explorer, Thunderbird, Acrobat, Wordpad, Windows Photo Gallery, etc. So all appeared normal except Firefox where attempts to open/load it produced the following error message:

"C:\Program Files (x86)\Mozilla Firefox\firefox.exe

The version of this file is not compatible with the version of Windows you’re running.  Check your computer’s system information to see whether you need an x86 (32-bit)  x64 (64-bit) version of the program, and then contact the software publisher."

I have since attempted to uninstall it but was informed that "it appeared already to have been uninstalled".

The problem now, of course, is that I don't have a browser. (The laptop was 'built' by somebody else who preferred Firefox to Internet Explorer and who must have uninstalled IE.) How do I download a browser (Firefox) when I haven’t got one to start with? Any ideas?

Could I download the .exe file on my desktop PC, transfer it via memory stick to the laptop, and then execute it? Or will the downloaded .exe file be tailored in some way for the PC on which the download was originally done?

Asked by Caomghin 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

can't exit the Private browser set up

Some time back I think there was an upgrade or change of some sort to the private browsing area. I tried to do the change but I cannot finish it. I can back out no proble… (read more)

Some time back I think there was an upgrade or change of some sort to the private browsing area. I tried to do the change but I cannot finish it. I can back out no problem and I am online etc, no problem. Just can't get the private browsing running.

Asked by BillHiSpeed 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

New update will not intall properly. tried twice and get incompat.

HI Latest update will not fully install. Have had to system restore twice and have to pass on update to keep firefox. Is this the update or my computer? Any help… (read more)

HI Latest update will not fully install. Have had to system restore twice and have to pass on update to keep firefox. Is this the update or my computer? Any help appreciated John

Asked by jmatthias 3 years ago

Last reply by jscher2000 3 years ago