Firefox Support Forum

FF updated yesterday with the new Ubuntu 22.04 (Pop) update to 99.01. Since the update the volume control inputs are essentially disabled on all web sites, and they default to max - even when muted.

Example - youtube - all videos play full volume Reddit - even muted videos play full volume

The volume can now only be controlled by the system slider.

The same behavior does not occur in other browsers - e.g. Chromium, Opera, etc.

Can anyone assist?

My browser updated and I seem to have lost all of my saved passwords. I signed in but none of them seem to be saved. Not sure how to get them back or where they went. Is there a way to recover or find them?

Hi! I did a "refresh" on firefox. How do I recover my bookmarks and passwords? There is a folder on my desktop named "OLD FIREFOX DATA" but I have no clue how to use the information contained in said folder.

Thanks for any help!

Hi, Could you recover for me last session, which I was used on my account? I accidentally logged off, before I opened last session on the new computer... please advice. Best regards, Krzysztof

I just downloaded the latest Firefox 100.0 on my 2020 iMac running MacOS 11.6.5. and watching youtube video that support HDR look horrible. Everything is washed out. Can you please allow us to disable HDR. I have to now watch youtube on Safari or Chrome.

I am running Firefox 91.9.0esr and would like to know how to resize the URL / Address bar. I have found out how to resize the search bar with the following changes in about:config and using userChrome but setting #urlbar-container {max-width: 100px !important;} does not work:

=======================

browser.urlbar.disableExtendForTests = True browser.urlbar.openViewOnFocus = False

1) Type about:config in the browser's address bar. 2) Confirm at the prompt that you will accept the risk and to view all. 3) Search for the following configuration preferences and set them all to FALSE (go slow):

browser.urlbar.openViewOnFocus = False browser.urlbar.update1 = False browser.urlbar.update1.interventions = False browser.urlbar.update1.searchTips = False browser.urlbar.update1.view.stripHttps = False

browser.urlbar.maxRichResults = 0 (Default = 10)

Firefox spontaneously stopped working. When attempting to launch, got message "Profile Missing Firefox profile cannot be loaded. It may be missing or inaccessible." However the profiles folder had not been moved: (Library/Application Support/Firefox/Profiles). I tried reinstalling Firefox. But got the same message when attempting to launch ("Profile Missing Firefox profile cannot be loaded. It may be missing or inaccessible.") even though the profile folder was still there (Library/Application Support/Firefox/Profiles) and containing all of the usual files. I then removed all Firefox files from my hard drive before reinstalling again. Still no luck (and still the same "profile missing" message). However, this time the Library/Application Support/Firefox/ folder only contained two subfolders: "Library/Application Support/Firefox/Crash Reports" and "Library/Application Support/Firefox/Pending Pings" The "Library/Application Support/Firefox/Profiles" was now missing. I don't know why a new Profiles folder (and profile) would not be created, but in any case, I had saved my old Profiles folder on a separate hard drive before uninstalling Firefox previously. I copied this old Profiles folder into the "Library/Application Support/Firefox" folder but I'm still getting the message "Profile Missing Firefox profile cannot be loaded. It may be missing or inaccessible." when attempting to run/launch Firefox. This is a mystery. I have read all of the "Working with Profiles" articles on this forum as well as the "Install and Update" articles but have not been able to find a solution. Running OS 11.6.4 Thanks

How can I stop Firefox from asking for the master password for bookmarks on start up? Often I don't need to use a password. It is very annoying and I think it is dangerous because then if I step away anyone has the use of my passwords. Firefox used to only ask when you needed to use a password to login to a site. I think this change is dangerous.

I can't open Firefox. When I click on the icon Bing shows up. I downloaded the latest version of Firefox, I can't install it because I get the message that I have to close Firefox because it is running. How can it be? I haven't been able to open it for weeks.

Hi there, I have saved my google account's password in my Firefox account and its something very strong. Now I try to sync Firefox but it asks me to enter 6 digits code sent to my email but I can't access my email unless I access my passwords in my Mozilla account!

This extension has attached itself to Mozzila/Firefox moz-extension://b8b74ec4-b566-444c-a67b-cc919887caaf/newtab/index.html, and it's making them act negatively. Slowing down just about everything, from slowing down my bootup to redirecting my web pages and giving me logging in issues. How can I correct this issue.

Since the latest (5 May 2022) update to Firefox (to Firefox 100.0) my Gmail account does not work properly on my desktop running W11. Gmail frequently disconnects for varying periods, then reconnects, only to disconnect again almost immediately. Gmail will not let me open another account from within the current account. This does not happen on my Android phone where Gmail works properly. Neither does it happen when I run Gmail through Edge on my desktop. Hence I presume it results from an interaction between Firefox100.0 and Gmail. My wife has exactly the same problem using her Microsoft Surface Laptop under W10 since this latest update.

after upgrading to the latest version of fire fox I cannot access the router setup page. I think that the versions after v97 require TLS 1.2 or later. My router apparently does not support this. How can I access my router to update it's firmware. If I can't access the setup pages. Is downgrading to a version before v97 an option? is there any other work around. I want to establish a http:// not https:// connection with the router.

I am in the USA. Every time, on any page or website that I need to provide credit card info, when I click in the box to type in the CC numbers/expiration date/CCV, a window pops up as it should (for auto-fill) with my credit card information. In that window, I can scroll over the different credit cards, click on the one I want to use, and it SHOULD auto-fill into the box where the numbers would normally be typed in. Now, the window still pops up and I can scroll over the credit cards and choose one, but when I click on any of the particular credit cards, the auto-fill doesn't work. The boxes in "settings" are checked to allow auto-fill. It worked for months, then just stopped. Thanks for your assistance!

I have been using Firefox as my browser for as long as I can remember and yesterday it became semi-unresponsive (would not load). Then after restarting my computer and doing everything else I could think of - I got it to load and my previous session was restored. All the tabs were there . . . but none of them would respond. In CONTROL PANEL I even tried REFRESHING Mozilla Firefox short of Uninstalling. (That did nothing.) I tried downloading the latest version. It installed . . . , but, the old one is GONE. The new one DOESN'T WORK. In the search box it suggests youtube, facebook, etc. . . . NONE OF THEM WORK.

HELP !!!!!!!!!!!

i want my old trusty firefox back

Hello dear firefox developpers.

Recently i realized firefox is not saving cache where it used to. that happens some versions ago to now.

By a sudden necessity, i need to access images stored in cache by facebook.

however, firefox has moved its cache, and have no idea where it stores it now.

the second point, is, if there is any way of "surf" cache, im not sure but i wonder, the cache is not what used to be, a collection of files related to what you surfed in the web, videos, htmls, pictures, etc.

I seems the cache now works in a different way, making solid archives composed of many images-videos..., instead of separate files for every image-video.

So, in a brief, 2 things:

- where is cache now - how can i access files in it, (images videos ..)

PD:im using ubuntu 20.04 PD2:have a nice day, and thanks. PD3: trolls will be attended in office hours

Im trying to make a advanced theme. Im at the point where CSS Combinators are not going to work for what I want to accomplish. My next step is running a js script through tampermonkey on chrome://browser/content/browser.xhtml However I cant run extensions on Chrome:// pages I know Google Chrome has a flag to do this and was wondering if Firefox has one too. I know this causes security issues but I want to do it anyway

I'm running Firefox 100.0 (64 bit) on windows 10 pro 21H2. I've been using Firefox to access Flightradar24 to view real time flight across the globe. All of a sudden today the map doesn't appear any more . I think they use Google maps and overlay their info.

The maps show properly in MS EDGE and Google Chrome.

I've attached a screen shot of what I get.

Thanks

Nor

I am having trouble getting individual autofill entries in Firefox on Linux Mint deleted. There are a few I have in some lists for a couple different websites that have some spelling mistakes. I have a few hundred of them that are regularly used and I really do not want to clear them all and start over.

Highlighting them and hitting the delete key is not working, and using shift-delete (that works of Mac) is also not working. I have been searching and cannot seem to find an answer to why this is not working for my with Linux. Can anyone provide a solution or point me in the right direction?

Why does the current version of firefox have a download manager window open very time a new download is initiated? This is a nuisance. It is typical for me to download many small files in a session and having that window open every time, and having to click it away is a nuisance. Is there a way to disable this feature I haven't found?