Firefox Support Forum

Hello,

I use Firefox stable on both my Mac and my Win 11 PC. On the mac i use the developer edition. The issue I have started about 2-3 weeks ago. Most of the time, playing youtube 4k videos just either freezes and doesn't buffer, or just skips and reloads. It is not a network issue. I've tried playing back the same video with ARC on OSX (which is based on chromium) and with Chome on windows. It works flawlessly so it's not a network issue. I've tried disabling adblocker, all the extensions, nothing. It's either Youtube messing with non google products again or a problem with Firefox itself. I even have Youtube premium and this stuff still happens without adblockers.

Any help would be appreciated.

I've been trying to reply to moderator "Phil" who requested information regarding Firefox crashing while on Youtube. When I press "Post reply" all I get is an error message:

An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.

It's important "Phil" gets my message as others may be affected my possible Youtube shenanigans. If possible, can you forward this message to "Phil": Unfortunately there are only two reports generated during the problems with Youtube:

bp-91f496a8-971c-4a87-a642-011d10240220 bp-7d820f6c-dcf9-4cef-bb60-1a9f50240217

The problem caused my system to stop responding forcing me to power cycle to clear my PC, so no reports could be generated. Hopefully these two will show what the problem is. In the meantime, can you check the reply system to make certain it's working properly?

Hi everyone

I've experienced a problem with Firefox on the Metacritic-Website. As you can see on the attached picture on the left, it's not possible to set a filter for "release date". There's no problem when I use Chrome (see picture on the right). The problem still persists when I start Firefox in safe-mode, so it's not related to an extension. I could replicate the problem on another system as well. Firefox on iOS has no problem setting the filter however. Do you know what the problem could be?

Thanks, Phil

I have had this spam pop up 2 times when I was on Facebook through Firefox through DuckDuckGo. Could someone confirm that this is spam and how to fix it? Also, I would like to report it to Firefox and I can't find how to do that either. Thank you

Firefox opens only by clicking the taskbar icon , not from the desktop icon or even double-clicking the program "firefox.exe" itself in the Firefox directory.

Thank you in advance for your help

After switching to Firefox from Chrome, after Chrome started acting wierd, especially when it came to youtube, I haven't been able to pay for Ubereats deliveries, all that happens is it stays on the checkout page. making me bring up my phone and pay that way as I can still use the basket I put together.

Tried to report it to Ubereats but whoever was on the other side of the chat, seemed to think the problem was with the phone app and closed the ticket without solving anything.

How someone here can help figure out why it's happing.

I've already tried disabling my adblockers and security, no luck

I've attached my list of extensions just in case

Firefox search allows a range of useful search engines to be available. About every 2 weeks, Amazon UK is removed from the list available. Then I have to refind it and put it back. Then repeat the process. This is getting boring.

Is there any way this search tool can be nailed into the search options?

duplicate of /questions/1440427 thread.

Roboform does not load. I have reinstalled it and the toolbar does not load or does the roboform small icon.

Hello, I use Firefox as my only browser and I use the shortcuts because they're really helpful. But every time that I lunch Firefox all the pages in the shortcuts "call" their websites, I see it from pihole and all the requests are made every first lunch of Firefox. Probably it's something related to the cache and to give better perfomances in case I wanna select one of those shortcuts, but I don't want that all of them make a "call" to their respective websites. I think it's something related to privacy and freedom about what I want to do with mt browser. Is there an option to block those connections? In case there isn't an option is possible to implement it? Thank you so much

When I'm viewing a PDF from within Firefox and try to print the page, it shows a smaller version between 1/2-3/4 of the size of the paper. I have "fit to page selected" and this doesn't change it. I try a larger than 100% scale and this doesn't change it either.

However when I download the pdf and pull it up using Acrobat it allows me to print full page, fit to page, scale, etc no problem.

Initially I thought it was my printer, but I removed and reinstalled the drivers for the printer and I don't have this issue with any other program except for printing from Firefox. It's almost like the Firefox browser has too small of a page default set so that it's fitting to a page, but the page is smaller than 8.5x11 printer paper.

How do I fix this?

Hi,

Since about two days ago firefox on both my PC and laptop has been trying to connect to a random website called ponf.linkedin.com that I have no idea where it came out of.

I have no clue why this was but I reset both browsers on both devices + reinstalled windows 11 on my main PC and it only continues happening on my PC now, i've managed to replicate the behaviour by resetting the browser and everytime that happens firefox attempts to connect to this website even though bitdefender blocks it and nothing comes up, no popup or anything as if its just in the shadows.

Does anyone have any idea why this would be and what I should do? any help is appreciated thanks.

The following html inscription animates when clicked (the duck in the image quacks), but for some reason, the animation doesn't activate on http://ord.io with the firefox browser. I wanted to bring this to your attention because It works on http://ord.io with every other browser.

https://ord.io/61325815

I am visually impaired and I need the Fonts to be Bold. I have changed the font and size but I can hardly read them they are so light. Especially on the Book mark page.

I have enabled privacy.resistFingerprinting in Firefox. I have also set my default zoom level to 133%

When I open a website (e.g. https://github.com/), it is zoomed to 133% as expected. If I then navigate to a page on that website (e.g. https://github.com/pricing) using the menu at the top of the page, then the new page is still zoomed to 133%. So far, so good.

However, on the new page (https://github.com/pricing) if I increase the zoom over 133%, then navigate back to the original page (https://github.com/) using the menu at the top of the page, then my zoom level is reset to 100%.

Is this expected behaviour? I would have thought that the zoom level would be reset to 133%, not 100%.

I found this, which seems somewhat related: https://bugzilla.mozilla.org/show_bug.cgi?id=1609880

Starting with the most recent update, 123.0, when I ctrl-click a link in Twitter or Blue Sky, the link opens in a new tab, but Firefox does NOT jump to the tab automatically. In any other site, the browser performs as expected. My options are set correctly, and all the relevant about:config settings are set to False. Using Windows 10, 22h2.

My company uses Oracle Fusion as its ERP solution, and I frequently have to download files from Oracle BI Publisher. Prior to V123 of Firefox, which installed this morning, I could click on the file/report in Oracle Fusion, and the file/report would get moved to my Downloads folder. After the update to V123, nothing happens after I click on the file. I had a co-worker replicate the problem after his Firefox updated to V123. Please advise if this is a known issue and if there is a resolution.

I kinda-frequently find myself in the situation that Firefox already downloaded an update, but some time passes before I bit the bullet of actually restarting it. So a new update has appeared - but I can't download it until I restart. So I will have to restart, reload session, download new update, restart again, reload session again.

So it would be great to be able to tell Firefox to forget about the already-downloaded update and just download the latest one. Can this be done?

(The reason why I delay restarting is because I have an unhealthy amount of tabs open, typically with many things in flight; so restarting makes me lose those things, plus there's always the possibility of some trouble while restoring all the tabs)

FWIW I'm in the Beta channel.