Firefox Support Forum

Hi, I am running Windows 10 on PC and my Firefox browser keeps crashing for no apparent reason. I only had a translate extension but since turning that off it still does it. Yesterday (02/10/2023 - 23:45) I got an error pop up "minidump-analyser.exe - Application Error. The exception Breakpoint. A breakpoint has been reached. (0x80000003) occured in the application at location 0x00007FFE7200276E. Click OK to terminate this program." Today (03/10/2023 16:06) after less than an hour from switch on I got another error pop up "SwUSB.exe - System Error. A new guard page for the stack cannot be created." I thought I was reasonably tech savvy but I'm am baffled by this. Please can anyone help?

Last 5 recorded submitted crash reports

bp-25f7aec5-3b9f-45c1-962f-34e4e0231003 03/10/2023, 16:09 View bp-cd716a48-3706-4132-85c3-e4eeb0230927 27/09/2023, 21:52 View bp-700ea006-cc68-4a96-9c78-1a41c0230816 16/08/2023, 21:01 View bp-9b8c4b3b-1823-49b8-841d-feb920230503 03/05/2023, 21:50 View bp-cee3ce7f-3ee9-408a-848f-0a2df0230307 07/03/2023, 21:03 View

I've lost a previous session because firefox updated. This happens all the time. I've lost so much time and work due to restore previous session button being grayed out. Is there a way to go back? Or do I have to try to find all of the tabs one by one in history? Is there any other way? I never get my work back like that. It's so frustrating. I'm going completely crazy from this. Any help would be very appreciated.

I need to go back two sessions. Is there any way to access that?

I also lose everything every time I restart. If I'm not careful any immediately restore previous session, I lose it. Is there any way to fix this issue? To make firefox remember and restart in the previous session instead of starting a new one and deleting the previous one?

Yahoo Mail allows me to sign in, but then the mail page is completely blank. No navigation, no images, no text, just a whole blank white page.

I am on a Macbook. v11.7.10 - Firefox 118.0.1 (64-bit) Yahoo main page, news, etc all work fine. Yahoo Mail works fine on Chrome. Yahoo Mail on Firefox works fine on my Windows desktop.

Yes I have tried clearing the cache, etc. What's next, uninstall and reinstall Firefox completely? That's my only guess.

I do not have this problem with any other browswer, am using Win 11. have tried run troubleshooting and have reinstalled firefox. am about to give up on firefox after many years as there appears to be no help for this problem

Is there a way to stop Firefox from creating a desktop shortcut every time it updates? It is just desktop clutter for a lot of people, especially since Firefox is pinned to the taskbar anyhow.

Bookmarks and Passwords All Lost I uninstalled Firefox due to an error and Firefox no long was working. Upon reinstalling I lost all my Bookmarks and Passwords. I tried everything to retrieve the bookmarks. HELP - I have been collecting them for years. Most importantly all my business websites & passwords are gone. How do I recover them? There is nothing in the “Old Firefox date file”.

Hello!

I chose to switch to firefox recently so I haven't figured out how to fix this. Every time I turn my computer on and open my browser and try to log into youtube, I have to log in again. I can save my password for the site but it behaves every time as if it's my first time logging in. This hasn't happened in other browsers so im unsure if it's possibly google account settings. That's why it was my first assumption it was with firefox. so far other logins work fine for me. Thank you!

I used to use Nimbus Screen Capture, until it started having issues with the latest Firefox configuration.

It was capable of allowing the user to create a template to customize screen capture title.

Is there any way to do this for the Firefox built-n screenshot tool?

Hi, when using the --search option with firefox in the command line a new window is opened regardless of whether the 'open in new tab instead of new window' option is checked in settings or whether the --new-instance option is added.

Is there a way around this? I'm trying to have a command that would make a search in a new tab of the current instance of Firefox.

Thanks.

Per version 118 we now have the possibility to have webpages to be automatically translated from its original language to another one. As end user I get prompted for every page I visit whether I would like that to be translated. This is quite the flow-stopper. I have no need nor interest for this amazing functionality. However, I can't find anywhere an explanation on how to disable that functionality. I would appreciate it if I was not prompted for this translation possibillty. My question: how to disable this translation functionality alltogether? (I.e. How to stop Firefox asking me about it?)

Ever since FireFox updated to the latest version I'm constantly having Tabs crash within Firefox. The following message comes up: GAH. Your tab just crashed..

bp-99cb0647-4176-4710-b2c8-8a9e50231001 10/1/2023 1:01 PM bp-1da1989d-2091-432e-bfb7-8970c0231001 10/1/2023 1:01 PM bp-2cde79d9-a1de-4765-bd52-82dd10231001 10/1/2023 1:01 PM bp-9ad00c91-a977-4b4f-96a5-f1c2f0231001 10/1/2023 1:01 PM bp-41f094be-b1b5-4505-a6a2-097050231001 10/1/2023 1:01 PM bp-67a0c441-baad-412f-af7c-aeb9d0231001 10/1/2023 1:01 PM bp-5c33e37f-a7d4-4710-9918-c3a740231001 10/1/2023 1:01 PM

(moved the crash reports out of the Troubleshooting Information - c)