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  • Archived

After installing Firefox 5, why, after closing and reopening the programme, do I seem to have lost most of the new features?

After installing Firefox 5, replacing my previous version (4.5), I could see the new features. However, having closed and reopened Firefox, it seems as though it has reve… (read more)

After installing Firefox 5, replacing my previous version (4.5), I could see the new features. However, having closed and reopened Firefox, it seems as though it has reverted to the previous version, even though 'Help - About' says I'm running on version 5.0.

I had to download 5.0 from the Mozilla website, as I tried to update via the update tool in 4.5, but it claimed I was fully up to date, even though I have 5.0 on another machine (which works perfectly).

Asked by valcian 9 years ago

Last reply by Svetlana 9 years ago

  • Archived

I have downloaded FF 5.0 to my laptop and now can't access e-mail from my ISP TalkTalk, which says I have "undefined emails available", although accessing TalkTalk via my PC running FF4 is still OK.

I originally upgraded from FF4 when offered. When this email problem appeared, I uninstalled all FF completely and then downloaded again. Same result.

Asked by stdials22 9 years ago

Last reply by stdials22 9 years ago

  • Archived

The Enter Key (and the GoTo Button) do not work in the Awesome Bar after I installed Firefox 5 on Mac OS X. I cannot use the Awesome Bar at all.

Since updating to FF5 this morning (OS X), the Awesome Bar basically does not function. I can type in it, and it shows results in the drop down box, but when I scroll to… (read more)

Since updating to FF5 this morning (OS X), the Awesome Bar basically does not function. I can type in it, and it shows results in the drop down box, but when I scroll to one and hit ENTER or the GoTo Arrow (at the far right of the Awesome Bar), nothing happens.

Previously, a New Tab would open and I would go to the search result in Google, a web page, etc.

The Awesome Bar is basically useless and the only way I can use Firefox is pointing and clicking,

The Enter Key works in ALL other application AND in web pages in FF. Thus, I cna search on Google's home page by using the Enter Key,

Asked by Knocka 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Feature using HTML Snippet Box has stopped working properly since updating to F/F5.0 FYI..The function displays fine in I/E 9 Any Idea's?

I built a web site using wysiwyg editor. Webeden provide the software. The site has been working for 3 years, and very stable until yesterday 21st June when I updated Fir… (read more)

I built a web site using wysiwyg editor. Webeden provide the software. The site has been working for 3 years, and very stable until yesterday 21st June when I updated Firefox to version 5.0 Since then a feature I had inserted into site page using a HTML Snippet Box, has started to load on the page...but outside the page border. The original Html Snippet is still showing but empty with a ? box in top right corner. Any one have any idea's how to solve this issue?

PS Sorry for the bad language to follow....[the feature works correctly in I/E 9 ]

Asked by blackdog71 9 years ago

Last reply by blackdog71 9 years ago

  • Archived

remove all of icq

how do I remove ALL ICQ from this browser. Again and again comes up ICQ. I've never wanted the ICQ service. If I do not get ICQ stopped, so I stop using firefox. ICQ c… (read more)

how do I remove ALL ICQ from this browser. Again and again comes up ICQ.

I've never wanted the ICQ service. 

If I do not get ICQ stopped, so I stop using firefox.

ICQ comes at every opportunity, where to search.

If you need help, it will be Google's search engine

Asked by aalestrup 9 years ago

Last reply by Svetlana 9 years ago

  • Archived

In the video it shows a firefox button and no other menu bars are shown. How do I get my page to have that set up??

I watched the video after the update and the screen in the video does not look like my screen. I like having to have fewer toolbars to take up the room on my screen. Ho… (read more)

I watched the video after the update and the screen in the video does not look like my screen. I like having to have fewer toolbars to take up the room on my screen. How do I get that same set-up on my computer. I like having the app tabs on the one bar so I don't have to have several bars to navigate to different sites. I also really like Firefox in general and have used it several years. I would really like to figure this out. Thanks.

Asked by ksevans 9 years ago

Last reply by cor-el 9 years ago

  • Archived

After installing 'downloadhelper' the logo appears but no arrow! how do I rectify?Ihave recently upgraded to fire fox '5'

When watching a video I go to the red,blue and yellow ball logo to download but no arrow appears as indicated on the help video on your add on web page I think it was pos… (read more)

When watching a video I go to the red,blue and yellow ball logo to download but no arrow appears as indicated on the help video on your add on web page I think it was posted by darkjoka or something similar. He did emphasize that it was the arrow not the three balls logo ,all that happens is a box appears showing various sites and their popularity great but that doesn't interest me Ijust want it to do what is say's on the 'can'.

Asked by kingsleysmith 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Certain websites show a message saying my browser (Firefox 5.0) isn't supported.

When I attempted to log into 'My Accounting Lab' after upgrading to Firefox 5.0 I got this message after clicking the sign in button. 'Warning: Sorry, you are using an br… (read more)

When I attempted to log into 'My Accounting Lab' after upgrading to Firefox 5.0 I got this message after clicking the sign in button.

'Warning: Sorry, you are using an browser that is not supported. Please use a supported browser.'

Asked by ztkuperman 9 years ago

Last reply by Svetlana 9 years ago

  • Archived

When will FFv5.0 be compatible with the Google Toolbar?

Just updated, as requested, to FF v5.0 and it deleted my preffered Google Toolbar. Now I try to reinstall this and am informed that it is not compatible with this version… (read more)

Just updated, as requested, to FF v5.0 and it deleted my preffered Google Toolbar. Now I try to reinstall this and am informed that it is not compatible with this version of FF. Not very happy about this! So the question is, when will this situation be rectified please?

Asked by Traveller29 9 years ago

Last reply by Matt Brubeck 9 years ago

  • Archived

How do I change the terrible background graphic behind the toolbars?

Having a dark, visually annoying and distracting background graphic at the top of the browser window is difficult for me to understand. I have used Firefox since the beg… (read more)

Having a dark, visually annoying and distracting background graphic at the top of the browser window is difficult for me to understand. I have used Firefox since the beginning, but have used it only occasionally since the dark background graphic made its appearance. The browser functionality is great, but I need a plain, neutral or simple background graphic at the top, to not visually compete with what I am looking at in the browser. How can I change this?

Asked by rpstamm 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Despite numerous updates, plugins, etc Firefox cannot load this page correctly even though IE can: http://www.interactivebrokers.com/en/p.php?f=api&ib_entity=llc

http://www.interactivebrokers.com/en/p.php?f=api&ib_entity=llc This page from Interactive Brokers works properly on IE but Firefox 5 doesn't display its contents at a… (read more)

http://www.interactivebrokers.com/en/p.php?f=api&ib_entity=llc

This page from Interactive Brokers works properly on IE but Firefox 5 doesn't display its contents at all. I updated to v. 5, updated all plugins, removed old Java and replaced with new, turned security features on and off. Nothing works

Asked by textlaw 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Firefox does not ask if I want to save a new password anymore. And I DO want to save passwords periodically.

A pop up used to show asking if I wanted Firefox to remember password. I don't see this anymore. What happened? I am unable to add it to my save password file under sec… (read more)

A pop up used to show asking if I wanted Firefox to remember password. I don't see this anymore. What happened? I am unable to add it to my save password file under security.

Asked by cb44839 9 years ago

Last reply by cor-el 9 years ago