Firefox Support Forum

I can add the short cuts I want but if I go someplace new Firefox will add it to my shortcuts without permission. This seems to be a new problem, and I don't like it! Then if I dismiss or delete from history its still not removed! Very annoying and may cause me to ditch Firefox for good!

When I pull up my settings, it states that my browser is being monitored by my organization. The problem is that my laptop is my private laptop and not connected to any organization, at least, not with my knowledge. When I click on the link associated with the message, it lists two policy names. One policy value is locked with the word true after it. The other policy value is unlocked with the word false after it. What do I do?

Hello All,

Since my Firefox browser has many issues these days, I tried to reinstall it but forgot to leave the box next to “Remove My Firefox Personal Data and Customization” unchecked when I proceeded with the installation.

I don't have any manual backup of my Window 11 system or bookmarks / passwords stored on Firefox. And all Firefox folders now have a last-modified time later than the time when I clicked the installation file. Thus, I guess my bookmarks / passwords stored over the past two years are forever gone. But I would like to make sure that it is really the case so that I can move on and start feeling better.

I understand it was completely my careless mistake. But your kind feedback would really, really be appreciated.

Thanks!

When I watch a video not in the full screen mod, the colors are as dark as they're supposed to be (pic 1), but when I enter the full screen mod, the video gets pale/brigher (pic2, compare the dark zones). it's fully connected with hardware acceleration. When it's on videos get pale and when it's off they don't. But I can't turn it off because I also need it for an addon I use as it won't work without it. Someone on the forum here said that turning on layers.force-active might help with a bug of hardware acceleration. I turned it on and it helped - acceleration was on and videos didn't get pale, but then everything got back and now this setting doesn't work anymore. I also opened trouble shooting mode and videos didn't get pale with it even with acceleration on, but I don't know why, becaues when I closed it I deleted all the extensions, turned on acceleration and videos got pale again. And, this problem is only in this browser. This problem really keeps my up at night and I'm so tired of it

bold textExperienced Firefox browser session freezes a month or two ago. It seemed that some March/April '24 fixes/patches stabilized the app. They are occurring again with increased frequency. What should I do to avoid this problem or switching to another browser? Thx

hello when i write many cell code in google colab and then run all of them when output there and i want to scroll up from last cell code to go to top of page,i have lagging for scroll up in that and this problem just in firefox and in chrome is'nt problem thanks

Well, since I changed to a new computer with Win 11, videos on Facebook don't play right. They are videos that are posted by various people and real entities. They are not smooth. They start to play and immediately pause then jump forward then pause and jump forward. If I copy the link and go to Chrome, paste the link and play the videos, they are normal Never did that on my old computer. Any ideas why the videos don't play normal?

Hi there!

I'm trying to troubleshoot why firefox isn't connecting to my DNS over HTTPS instance running adguard home. Every other device (including another laptop) is able to set the DNS over HTTPS and connect successfully - but my desktop PC instance gets NS_ERROR_CONNECTION_REFUSED. Despite multiple reboots, ipconfig /flushdns, release/renew, etc...

Even my android phone is able to connect to it using the "private dns" feature (uses port 853 instead of 443).

I've been able to verify https access to the DNS server and it's querying successfully. It's just this one instance it won't connect.

There seems to be something specific to the Phlearn site and Firefox which prevents videos from auto advancing. They either recommence the just completed video or revert to an earlier one.

you dont need a screenshot. its reral simple i am tired of nothing working right. i have added multiple wallets on my phantom app but it doesnt show up on my phantom wallet on my laptop. i have been hitting check for updates for 2 hours. why wont it update. and if i have to put in a 24 word secret phrase evertime i want to update my extension. then good bye firefox. then why have a check fofr updates button.

A few days ago I started having an issue where Youtube videos 1440p and up would frequently skip ahead, stutter or freeze and play audio only. They also stopped loading as quickly as they had before. This issue only happens in Firefox as when I watch Youtube on Chrome everything is fine. I've tried disabling extensions to no effect. Is this a known issue or does anyone have suggestions?

Hello i work on fesco bill website and Experiencing trouble with my site's responsiveness on Firefox. Seeking advice and solutions from the community. Your assistance is greatly appreciated!

Hi, first the last update tried a few times over some days to install. Never got confirmation that it has been installed successfully. When I go to "About Firefox" I'm getting the information that I'm using the latest version.

Now I have problems, mainly when using facebook (especially when I try to play games through facebook) that Firefox uses enormous amounts of CPU and Memory. This does not happen all the time but at least in 70% of tries. I attached 2 screenshots

If this happens I'm not able to close Firefox the normal way but have to kill the process in the task manager.

Any quick help would be appreciated. I would also like to know if I'm the only one experiencing this or if it's a common problem.

When I'm sending attachments in Thunderbird some of my clients are recieving the email but not the attachments, though when they look on the phone they can see the attachment ?

What can I change in my outsettings for attachments to solve this issue

It appeared a few weeks ago. Now, when I load google map webpage, the map loads normally with all the street, country, road names, then 1 second later, all those texts disappear. I've disabled all Plugins, delete cache, load a brand new profile, without effects. Note that if I use a user agent switcher plugin and choose any Mobile versions (but not a desktop version), the names load (and stay) normally.

Thanks!

If you're experiencing issues downloading Flash Video Downloader 3.7.0 on your Android device and are considering using SnapTube APK Premium as an alternative, it's crucial to ensure compatibility and safety. Both applications facilitate video downloads, but make sure to download SnapTube from a reliable source to avoid malware. Also, check that your Android version supports these apps, as outdated systems might face functionality issues. Always prioritize secure and official sources for downloading any app to safeguard your device's integrity.

This isn't the first time this has happened. After each occurrence, I have to completely uninstall the browser and reinstall it from scratch. This means I have to reopen all my tabs, which is very annoying. In Chrome, I have had a large number of tabs open for many years and it works fine.

With Mozilla, something terrible is happening... I have many tabs open in Mozilla, and there comes a moment when, upon launching the browser and opening two or three tabs, Mozilla starts consuming up to 10 gigabytes of RAM. If I open a few more tabs, the browser crashes. I don't need to open 50 or 100 tabs, just 7-8-10 tabs are enough to make the browser crash. Moreover, if I open a new tab and go to google.com, the browser takes a very long time to load, even if it's the second tab.

This problem has happened before. I don't do anything with the browser, just visit sites like YouTube.

Clearing the cache and other recommended actions do not yield positive results. This is very annoying. Mozilla is my first and favorite browser, which I have been using for almost 20 years. I wouldn't want to uninstall Mozilla.

//-------------------------------------- Detail from the browser crash report:

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