Firefox Support Forum

This might just be a blind thing, I use the NVDA screen reader, but when I sign in to firefox, my password is 12 letters long, but when I look on my settings page, it's 18 characters long, is this normal?

I can log in using my 12 letter password and it's not a master password, I don't have one of those.

Any help would be apreciated.

No matter what I do FF always opens to the "Success!" screen and wants me to choose what tabs to restore. I have done troubleshooting mode, clean mode, refresh and complete uninstall and reinstall. Nothing works.

Both devices are recognized in my account. After running Sync, the history from the desktop is on the mobile but the bookmarks are not. Desktop is running Firefox snap v. 121 on Ubuntu 22.04. Mobile is running Firefox app v. 121 on Android 10. I have a copy of the sync.log but it's really long. Can attach if needed.

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have the saved login removed that i was trying to recover

is there any other way to recover the removed login?

i saw this response by Cor-el for another user with a similar situation

If you still have the signons.sqlite that was used in a previous Firefox version then you can try to restore passwords saved in that file.

Firefox 32 and later builds store the passwords in the logins.json file in the profile folder and no longer use the signons.sqlite file that has been used before (the matching key3.db file is still needed). If you still have the signons.sqlite file used in previous Firefox versions then you can try to force Firefox to migrate the passwords saved in that file (you will lose passwords saved in Firefox 32+ versions). You can force Firefox to reimport the passwords from the signons.sqlite file and rebuild the logins.json file with these steps:

   reset the signon.importedFromSqlite pref on the about:config page to the default value via the right-click context menu
   delete the logins.json file in the Firefox profile folder with Firefox closed 

When you restart Firefox then you should have the signon.importedFromSqlite pref with the value set to true and you should have the passwords imported in the Password Manager unless there may have been errors.

I have noticed that my browser saves certain data that was filled into forms on websites such as contact info, or 2FA codes. Of course, the all options for Logins and Passwords as well as Forms and Autofill are turned off. So I wonder, what causes this behavior? I would maybe think these are some cookies, but after clearing them and deleting all site data this still happens. For 2FA codes this is harmless. but I'm concerned Firefox may do this for passwords too. Anyway, why would I need to save info of TOTP?

Note: Example is for SimpleLogin.

Hello all, first time poster here but long time FF user!

Lately, some of IMDB's functionality is broken for me. I can give many examples of odd behaviors but to keep this short, have pasted 2 screenshots of the same section of the homepage (www.imdb.com) to demonstrate the difference. Something is preventing the proper loading of all the elements.

Another odd thing is that i'm unable to click on elements that have properly loaded and are visible. Lastly, i'm unable to play videos!!

None of the above are reproducable when in private browsing mode. I have disabled all my extension in the hopes that one of them could be the culprit to no avail!

Any thoughts on how to approach this issue?

Hello everyone!

For a couple of months now, Firefox has had no sound. T^T Uninstalling, reinstalling and resetting didn't seem to make an impact.

I did the "usual fixes" like rebooting, Windows (every sound, volume & device settings), checking for muted tabs and see if Firefox was wired to the right sound device etc, unfortunately to no result.

I even switched sound cards and reinstalled sound drivers but these worked fine everywhere else so it was unlikely they were the problem in the first place.

I think... I am a bit stuck! ^v^' I can share the full extended troubleshooting information if needed.

Thank you very much!

HI, I use Firefox for Kiosk system... what is not usable for this application is Firefox sending popups to remind the user of ie. "do not forget to save your data" or similar... this breaks the kiosk system and needs Admin intervention... I love FF, but how can I suppress these support popups in this environment?

Thx Dan

Firefox crashed, Reinstalled it v121.0.1 Win Pro 10 (x64)

Although Extenions are reinstalled, I cannot find any way to get them into a toolbar now, (Using the Drag - Drop - Shift method)

There is supposed to be a "Gear alongside each extension" so that can be chosen, but no gear which works now.

Very frustrating as cannot properly access these extensions now.

Some time ago, I found the way to inser these Extensions (Addons) into the Toolbar, but cannot remember how I did it.

The Extensions show they are installed and "working" but it's rather useless nmot being able to get the shortcuts for each onto the Navigation Toolbar.

Appreciate help - Thank you.

Using Firefox View, I am unable to view my tabs from other devices after setting up Sync. It is saying Check your internet connection. If you’re using a firewall or proxy, check that Firefox has permission to access the web. as if I don't have a correctly configured connection. However I indeed do and am able to browse the web without any issues. I should mention that I'm running the latest stable flatpak and I'm wondering if this could be related but I have no idea how to manipulate the flatpak to make this work.

I have freshly install Manjaro system. On there I installed the Flatpak of Firefox. When I try to login into my Mozilla account for sync it doesn't load. See the screenshot. On my other computer it works without an issue. What can I try?

I've looked at various suggestions to fix the above-reference problem and have checked that "open previous tabs and windows" is checked and that "clear history when Firefox closes" is *not* checked. But nothing is working. This started happening only a week or so ago.

Thank you for ideas.

So for folks who hand wrote thousands of lines of Actionscript code for Adobe Flash, it is incredibly upsetting and frustrating that a witch hunt went after Flash which we believe was part of a tactic by google to ensure its ads cannot as easily be blocked. Specifically google used all this "modern web" nonsense to become the monopolistic browser in place of internet explorer and to use that "power" explicitly to bend the future web to their will.

This is so upsetting, there are not words to describe it. And the fact that the "answer" is that folks who spent years and thousands of lines of code for Flash, now "simply need to completely re code everything from scratch in a new language" is offensive beyond recognition.

Please consider removing this "standard" response language or at least acknowledge the awful burden that was placed on folks by the decision to join the rest to remove the most popular web technology that helped build the internet, because google must serve everyone ads. It is just gross.

Honestly, we thought Firefox would defy the witch hunt and keep flash working to differentiate and look after the poor developers who suffered from this terrible, terrible action.

p.s. on the day Flash was officially killed off, chrome had more active "severe" security vulnerabilities than Flash. Thus, chrome is objectively less secure than Flash. I wonder how much google spent on paying news companies to post stuff about how "insecure" flash is and the stupid "modern web." I wonder if said "news" companies checked the claims, or just took the payment and posted their "sponsored content."

Recently after signing in to Pocket, all my tags disappeared. They can still be seen at each individual entry, but not on the list of tags. Any new tags I added also don't appear in the list of tags, which is completely empty. Searching for tags also gives no results. I tried to log out and log in again, but it had no effect.

I have been running "Ancestry.com" on Firefox" for a number of years without any issues. The last few weeks if I open Ancestry to a window that shows a family tree the window freezes and I get a notice that says "This window is slowing down your browser" and it gives me a button with a "Stop" option. When I click the button the window unfreezes for one click and freezes again. This only happens in a "tree" window, the rest of the application works OK. I have done many of the troubleshooting steps, renew refresh, clear cache etc. with no improvement. I checked with "Ancestry" the recommend Firefox or Chrome. Trying Chrome there was no problem. My preference is Firefox as Chrome is to invasive.

I am running Windows 10 (up to date), an Asus Z87 Plus motherboard, an intel core i7-4770K cpu and a EVGA GTX 650 Ti Boost gpu with all drivers up to date. I have Firefox set as my default browser.

Please advise - Thank You John H ( jrhop@hvc.rr.com)