Showing questions tagged: Show all questions

Taking a screenshot (wholu - full page screenshot) working?

I would like to take a screenshot of my expanded emails on protonmail.com - but it is not working when when I click "full page" option. Is this possible? I don't want to … (read more)

I would like to take a screenshot of my expanded emails on protonmail.com - but it is not working when when I click "full page" option. Is this possible? I don't want to take screenshots manually by scrolling down the window...

Asked by barbarbar22 2 hours ago

Last reply by jscher2000 - Support Volunteer 57 minutes ago

LinkedIn "read more" feature not working anymore since last Firefox update

Hi Everyone, ever since the latest Firefox update, the "read more" feature on LinkedIn pages (personal pages, not the feed) does not show up anymore, at least not for me… (read more)

Hi Everyone,

ever since the latest Firefox update, the "read more" feature on LinkedIn pages (personal pages, not the feed) does not show up anymore, at least not for me - the feature allows you to expand the various subsections to read their full content.

I opened LinkedIn on Chrome and Edge to see if it is indeed a browser issue, and it's working fine over there. I also did some troubleshooting (refreshing, clearing cache), but to no avail.

Does anybody else have the same problem?

Thank you!

Via W

Asked by Via 2 days ago

Last reply by jscher2000 - Support Volunteer 16 hours ago

search suggestions not showing

I no longer see search suggestions when I start typing in the search bar. I still have "show search suggestions" checked in Settings, Search. I should also ask: I don't… (read more)

I no longer see search suggestions when I start typing in the search bar. I still have "show search suggestions" checked in Settings, Search.

I should also ask: I don't remember how I enabled the old search bar, to the right of the address bar, mostly because I'm used to it. I don't see a box for it in Settings. What if I wanted to remove it? What if I then wanted it back?

Well, ok, one more. Also in Settings, Search, I see a drop-down list from which to choose my search engine, but no space to add a new one. Where's that? I've seen instructions to navigate to another search engine, but that can't be the way to do it. I normally wouldn't navigate to a search engine's page before searching.

Asked by jhaber3 20 hours ago

Last reply by jscher2000 - Support Volunteer 19 hours ago

Cookie popup un accessable

In certain website I go to, I can no longer access them with Firefox but Chrome works. When opening the page apop up opens to accept cookies. However on Firefox it grey's… (read more)

In certain website I go to, I can no longer access them with Firefox but Chrome works. When opening the page apop up opens to accept cookies. However on Firefox it grey's out the whole screen and I cannot select the cookie options. So I cannot go any further on the website.

Asked by stromsd 19 hours ago

Last reply by jscher2000 - Support Volunteer 19 hours ago

Dismissing Notification Permission Prompt

Why can't I just ignore this prompt and close it? It's blocking my view of my web page. I really have to choose to block or accept? It's effectively a malicious pop-up. … (read more)

Why can't I just ignore this prompt and close it? It's blocking my view of my web page. I really have to choose to block or accept? It's effectively a malicious pop-up.

Asked by xnamkcor 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

The issue of Firefox browser failing to load pages properly after clicking on search results

首先,火狐浏览器的社区帮助发文我找不到,已经多次寻找了,可以说这几年我都没有找到过,没有成功反馈过任何bug 问题: 在搜索任意内容后,点开网页时,不会出现加载网页,会出现如图1情况 如图2所示情况,仅转圈不加载并且不会加载成功任何网页。如下图是转圈完成后不加载任何网页之后,切换网页再打开到问题网页的结果,可以看到,加载网页链接丢失,内… (read more)

首先,火狐浏览器的社区帮助发文我找不到,已经多次寻找了,可以说这几年我都没有找到过,没有成功反馈过任何bug

问题: 在搜索任意内容后,点开网页时,不会出现加载网页,会出现如图1情况 如图2所示情况,仅转圈不加载并且不会加载成功任何网页。如下图是转圈完成后不加载任何网页之后,切换网页再打开到问题网页的结果,可以看到,加载网页链接丢失,内容丢失。同时有些网页伴有一次点击打开两个标签页的情况,我的鼠标没有双击,我确定没有双击,我换个新鼠标一样。 这种情况是在去年发生的,之所以今天我才列出来是因为之前有一小段时间没有很频繁的出现这种问题了,但是经过这次自动更新,这种问题基本会100%出现,故而讲出。 也是我在去年没有找到任何社区反馈窗口所以才停止了对这一问题的深究,但是不代表当时这种问题出现的频率低,当时出现的频率基本在90%以上,现在在本次更新后几乎变成了100%的概率,说实在的,我不清楚这个问题是不是只有我出现了,但是很让人恼火,对搜索体验和使用情况出现了极大的阻挠。 现在我如果想避免这种情况,我需要先打开一个无效网页然后再将搜索到的标签页链接拖拽到无效网页上去,可以有效打开一个网页,当然了,外部链接也是如此,经常像这样无法打开。 我检查过dns情况,dns首先是运营商dns,运营商dns会出现这种情况,我换到了其他多种dns,仍然会出现这种情况,所以我排除了dns的问题; 代理情况,没有任何代理,仍然出现此种问题。 我重置过火狐浏览器,效果不佳。

请帮助我排查此问题,优化火狐社区反馈策略和浏览器使用体验

Asked by Jack Guo 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Text size in the search bar and bookmarks

I recently restarted my computer, and when I started my computer, the text on all my apps was tiny. The text is also tiny in the search bar and book marks in firefox as w… (read more)

I recently restarted my computer, and when I started my computer, the text on all my apps was tiny. The text is also tiny in the search bar and book marks in firefox as well. I have restarted my computer several times, and the issue with desktop apps seems to have fixed itself. The firefox issue has not.

The text in the tab, the search bar, and the bookmark name is all tiny and I can barely read it. Everything else is normal and this is not a problem with other browsers. I have tried switching the text size in firefox settings, I have changed the text size in windows display settings, and I have even tried changing the overall size of the browser through "about:config" and changing the "layout.css.devPixelsPerPx" to a higher number, but nothing works.

I can use the app just fine, but I cannot read the text in the tab, search bar, or bookmark.

Asked by franklinbrezee13 1 day ago

Last reply by cor-el 1 day ago

Closing down windows and tabs

If i open firefox and then open a new window or tab in firefox with the same adress, it will close it down. Why would anyone want that function? The reason i open the se… (read more)

If i open firefox and then open a new window or tab in firefox with the same adress, it will close it down. Why would anyone want that function? The reason i open the second tab our window is because i want them open simultaneously of course. Damn that was one annoying feature, it even changes window if i have multiple tabs open and one tab i the same as in the other window, jesus.

Asked by kylskapet 2 days ago

Last reply by cor-el 1 day ago

Obstructing bar in search results

Hello! I have a problem with FF browser on my PC for quite some time. It seems that every time I try searching for anything at all, there always appear a "google locatio… (read more)

Hello!

I have a problem with FF browser on my PC for quite some time. It seems that every time I try searching for anything at all, there always appear a "google location bar", which obstructs the first search result completely - more in the attachment.

I've tried turning off all of the add-ons I have, tried searching for it in console, tried blocking it - didn't help.

It doesn't show in other browsers.

Asked by behemort1 3 weeks ago

Last reply by cor-el 1 day ago

My KDP books are shown as unavailable on amazon.com - but only in Firefox

I'm an author, publishing through KDP since 2022. As a UK resident, I publish initially on amazon.co.uk, after which Amazon sends the ebooks and print books to amazon.com… (read more)

I'm an author, publishing through KDP since 2022. As a UK resident, I publish initially on amazon.co.uk, after which Amazon sends the ebooks and print books to amazon.com and so forth. However, when I view the books on the US site, they are shown as 'currently unavailable.' This only happens in Firefox. I also use Chrome now and again, and it's fine there. The books clearly are available, because US readers buy them. But clearly I don't want to risk any US Firefox readers thinking they're unavailable, if they have the same problem that I'm having. I raised this with Amazon a while ago, but they said it was nothing to do with them, and must be an issue with my browser. I've recently published the third book in a series, and it's just the same. Any suggestions?

Asked by susiedavy 3 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

I cannot open pages/websites in Firefox

Starting last night, every time I try to open a page/website in Firefox the page times out and an hourglass symbol and the words "New Tab" appear in the tab. In addition,… (read more)

Starting last night, every time I try to open a page/website in Firefox the page times out and an hourglass symbol and the words "New Tab" appear in the tab. In addition, clicking on one of my bookmarks doesn't work either and nothing happens in that case. Any ideas?

Asked by fwolfe7 2 days ago

Last reply by jonzn4SUSE 2 days ago

Canvas not loading

When I try and use canvas (https://canvas.oregonstate.edu/) the website is unusable. I tried clearing my history, and cache, but that didn't help much. This started after… (read more)

When I try and use canvas (https://canvas.oregonstate.edu/) the website is unusable. I tried clearing my history, and cache, but that didn't help much. This started after my Firefox updated

Asked by Jacoblester55 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

403 Error on a frequently used website.

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having … (read more)

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having these issues accessing using Safari on my phone.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: W081JkcKGAdFaiH5hK0ePW8AILhwsvlqJh5AjDfH8owoQtjYrCBOpg==

The request ID changes each time.

The steps I have taken so far:

  • Tools -> Page Info -> Permissions (everything was fine)
  • Reloaded page using Shift+ Left Click to bypass cache
  • Reloaded page with Ctrl + F5
  • Started Firefox in Troubleshoot mode to assure it wasn't my extensions (I only use ublock but better safe than sorry)
  • I disabled extensions after reloading in usual mode

What steps are next after these basic troubleshooting? I was hoping to use that site to share creations with friends.

Asked by cabryan85 1 week ago

Last reply by markwarner22 3 days ago