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Missing secondary scroll bar

I have recently got a 17" laptop and I notice, when I am on websites that have an additional scroll bar to the right of the page, it gets lost behind the firefox scroll… (read more)

I have recently got a 17" laptop and I notice, when I am on websites that have an additional scroll bar to the right of the page, it gets lost behind the firefox scroll bar. is there a setting I can change to resolve this?

Asked by traceydenise197 4 days ago

Last reply by cor-el 4 days ago

Firefox update notifications no longer appear

Firefox no longer prompts when an update is available for download on Windows 11 (still seems to work on Windows 10 though). I have "Check for updates but let you choose… (read more)

Firefox no longer prompts when an update is available for download on Windows 11 (still seems to work on Windows 10 though). I have "Check for updates but let you choose to install them" selected in settings. On my Windows 10 machine, I always get prompted to download a new Firefox update. On Windows 11, nothing. I'd never know a new version was available if I hadn't already been prompted by Firefox on my Win 10 machine.

Outside of the OS, all the Firefox settings and addons are identical between the two machines. I do have sync on for Firefox. Notifications are turned on in Win 10 and Win 11, but Firefox isn't listed as an app in either to turn notifications off or on in Windows. Not certain why I'm notified on one computer but not the other regarding Firefox updates being available.

Issue seems to have begun with Firefox 110.

Asked by jkseidel 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

How can I edit online PDF document in the Firefox browser?

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to… (read more)

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to try it. I did. There was a sample letter. On the letter in light gray were comments like "Use the [I-bar} to write here" and "Use the [paint brush] to...." I have no idea where these icons are. Their pictures on the screen where the suggestions are given are not interactive.

Asked by Oneota 6 days ago

Last reply by Demozilla 4 days ago

Can't find Firefox 12-51/52ESR to be able to view my older Dlink cameras

According to the DLink chart, to view the older cameras, in other words 1 generation portal for type L cameras. 2nd generation portal I can view my LH type cameras clearl… (read more)

According to the DLink chart, to view the older cameras, in other words 1 generation portal for type L cameras. 2nd generation portal I can view my LH type cameras clearly.Which product should I select? I am using a dell laptop with windows 11. 500GB drive so plenty of space to operate.

Asked by mpierce79 4 days ago

Last reply by James 4 days ago

paid subscription on skiandsnowboard.live won't load/not recognized by Firefox - it worked previously

My paid subscription on skiandsnowboard.live won't load and/or the subscription is not recognized in Firefox. The website loads but when I sign in to skiandsnowboard.liv… (read more)

My paid subscription on skiandsnowboard.live won't load and/or the subscription is not recognized in Firefox. The website loads but when I sign in to skiandsnowboard.live (via Google sign in) on Firefox my subscription isn't activated/recognized. It worked on Firefox up until about 2 weeks ago. I can access this website and my account with other browsers. The issue is not device dependent. Help.

Asked by janie_g_01 5 days ago

Last reply by cor-el 5 days ago

"It appears you may be using a browser that is out of date." but Firefox is current.

Hello, On https://www.cvs.com/ and entering data in the search box and selecting the search icon goes to https://www.cvs.com/ie11.html with the message "It appears you ma… (read more)

Hello, On https://www.cvs.com/ and entering data in the search box and selecting the search icon goes to https://www.cvs.com/ie11.html with the message "It appears you may be using a browser that is out of date." However, Firefox is current to 110.0.1 (64-bit). See the "out of date" message as well as Firefox Help > About showing Firefox is up to date. By the way, I'm running Windows 11. Pretty frustrating. Thank you, Steve

Asked by swid052915+M 1 week ago

Last reply by cor-el 5 days ago

update 110 not compatible with twitch

I am having issues with Firefox and Twitch. after updating to the current version (110) I have been unable to claim twitch drops. So I tried troubleshooting like clearing… (read more)

I am having issues with Firefox and Twitch. after updating to the current version (110) I have been unable to claim twitch drops. So I tried troubleshooting like clearing my cache and cookies, and logging out of twitch. But when I try to log back into twitch I keep getting this error stating that my browser (firefox) is not supported.

Asked by saxxon26 3 weeks ago

Last reply by ashkanimous 5 days ago

Firefox Password Manager

I have set a master password for firefox Logins and Passwords. When I try to look at Passwords sometimes the login screen pops up to allow me to enter the Master Passwor… (read more)

I have set a master password for firefox Logins and Passwords. When I try to look at Passwords sometimes the login screen pops up to allow me to enter the Master Password. Other times I get the screen (see attached photo) that has a login button. When I click the button the screen flashes but does not pop up a password window. If I close all tabs and other windows of firefox browser then start only one firefox browser window it will ask for the master password. That fixes it temporarily but I have to close many tabs and several firefox windows.

Asked by luvwhitesand 6 days ago

Last reply by cor-el 6 days ago

can't sync 2nd laptop to firefox

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out a… (read more)

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out after a few attempts but it works fine on the main laptop! Please, I need help! thank you

Asked by Girls With Guitars 1 month ago

Last reply by paul.martzen 6 days ago

last pass installed but doesn't work

Point me somewhere that I can fix this. Last Pass used to have a large red item around where the pocket icon is in the top right but it doesn't appear now. I have dow… (read more)

Point me somewhere that I can fix this. Last Pass used to have a large red item around where the pocket icon is in the top right but it doesn't appear now. I have downloaded "lastpass_password_manager-4.108.1.7.xpi" and tried to add it to the extensions. But nothing.

Thanks Bob Sawyer

Asked by ameliabob 1 week ago

Last reply by Dropa 1 week ago

Not sure what I was billed for

Hi, I received a charge on my statement this morning from "MOZILLACORP" but I'm not sure for what... Could you look into and get to the bottom of this please. Of course I… (read more)

Hi, I received a charge on my statement this morning from "MOZILLACORP" but I'm not sure for what... Could you look into and get to the bottom of this please. Of course I could just be being a tad antsy but I honestly don't remember buying anything from you guys this morning. Maybe your vendors charge through you? I dont know, but if you could do a dive for me I'd really appreciate it! I'll send you a screenshot.

Jeff

Asked by JeffYou 1 week ago

Last reply by James 1 week ago

TopSitesColumns?

Hey there! I am looking for a setting that sets the columns in the new tab page. i know about: "browser.newtabpage.activity-stream.topSitesRows" This is the same as goin… (read more)

Hey there! I am looking for a setting that sets the columns in the new tab page.

i know about: "browser.newtabpage.activity-stream.topSitesRows" This is the same as going to the settings and changing it in the drop down menu.

Is there something that can set the quantity of columns?

Asked by careca 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

v110.0.1

I have v110.0.1 (64-bit) on my PC. I had originally thought there was a memory leak because memory usage kept growing. But that doesn't seem to be the case. Instead the m… (read more)

I have v110.0.1 (64-bit) on my PC. I had originally thought there was a memory leak because memory usage kept growing. But that doesn't seem to be the case. Instead the memory usage seems to be very high in this version. It seems to have stopped at between 1400 and 1500 MB's, which is about double of previous versions.

Asked by mikeb2115 1 week ago

Last reply by cor-el 1 week ago

Spell check enabled but not working

Running Firefox 110.0.1 (64-bit) on Windows 11 Pro. Spell check does not work. No red underlining of spelling mistakes. It is enabled and about:config confirms it. This… (read more)

Running Firefox 110.0.1 (64-bit) on Windows 11 Pro.

Spell check does not work. No red underlining of spelling mistakes. It is enabled and about:config confirms it. This happened to me a couple of times under Windows 10 and much older versions of Firefox. This is a recurring theme without a one-stop resolution.


Anyone? Thanks

Asked by NadJ2020 1 week ago

Last reply by cor-el 1 week ago