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firefox doesn't work right on facebook and yahoo mail, while other browsers have no problem

firefox doesn't work right on facebook and yahoo mail, while other browsers have no problem. It either operates extremely slowly or just doesn't function and freezes. On … (read more)

firefox doesn't work right on facebook and yahoo mail, while other browsers have no problem. It either operates extremely slowly or just doesn't function and freezes. On facebook many times areas show up blank and therefore non functional. Functions on yahoomail also at times just don't work. When I go to chrome or safari there is normal functioning. I did a refresh of firefox and it generally worked a bit faster but didn't improve the problems I just described. Also for your info I've spent a very very long time trying to find how to contact you. You really don't make it easy. I have been using firefox mainly for many years and prefer it to other browsers, but if it doesn't work properly are needed websites, then of course I will have to discontinue. I hope you can fix the problem. I have a macbook air, don't know how you can fix it if it's not a general problem. Hope you all do. Thanks. Samana Fisher

Asked by samanaji 3 days ago

Last reply by roypaxton5 3 days ago

Recent update to Firefox 78.15.Oesr, now can no longer reorder open windows

Greetings, I just updated to Firefox 78.15.Oesr and now am unable to reorder my open windows. As a student, I may have several projects open at a given time, and like to… (read more)

Greetings,

I just updated to Firefox 78.15.Oesr and now am unable to reorder my open windows. As a student, I may have several projects open at a given time, and like to have the project I am currently working on, next to the open Firefox window, for quick navigation between the browser and project. This option seems to have been disabled with the update. It is enough of a deal breaker that I may pursue reverting to the previous version of Firefox.

Also, the inability to delete bookmarks, and to close the bookmark window after selecting "show all bookmarks," remains a persistent frustration that I am surprised has not been addressed. With so many browser options available, these subtle annoyances are enough to prompt me to again shop around for alternatives, after being a Firefox devotee for over 10 years.

Thank you for your help, Josh Baker

Asked by shotgunreverend 3 days ago

Last reply by cor-el 3 days ago

account login

I cannot log in to my Firefox account, even after resetting my password. The attached screenshot shows the dialog box that refuses my password and continually pops up. I … (read more)

I cannot log in to my Firefox account, even after resetting my password. The attached screenshot shows the dialog box that refuses my password and continually pops up. I can log into this support page from the browser.

Asked by Liz 4 days ago

Last reply by cor-el 4 days ago

Camera won't load on one site

HI, All of a sudden my camera wouldn't load on a site I use frequently--the teletherapy platform for Psychology Today. (I'm a psychotherapist). I tried everything to fix … (read more)

HI, All of a sudden my camera wouldn't load on a site I use frequently--the teletherapy platform for Psychology Today. (I'm a psychotherapist). I tried everything to fix it, but nothing worked. I finally had the idea to switch browsers, and behold! it worked! So there is something about Firefox that suddenly disabled the video function for this particular site. The camera light is on, but the image does not load. It is not a problem with another video-conferencing platform I use (Webex) via Firefox, just a problem with Psychology Today. Please advise. I want to keep using Firefox for Pso Today, too, if possible.

Thank you. MBSwett

Asked by mbswett 5 days ago

Last reply by jonzn4SUSE 4 days ago

Firefox 93 now opens links in new tab.

Firefox 93 now opens links in new tab. I want it like I had it before to open links in the same tab. Why was this changed? I use the navigation arrows to go back ect. S… (read more)

Firefox 93 now opens links in new tab. I want it like I had it before to open links in the same tab. Why was this changed? I use the navigation arrows to go back ect. Such a pain using eBay now!

I tries changing settings but it does not work.

Asked by aoresteen 5 days ago

Last reply by jscher2000 5 days ago

Facebook Fence

How do I get rid of Facebook Fence? It is blocking me from signing onto Fingerhut web site to pay my bill. I had to use Chrome instead, and since I could get on with Ch… (read more)

How do I get rid of Facebook Fence? It is blocking me from signing onto Fingerhut web site to pay my bill. I had to use Chrome instead, and since I could get on with Chrome that means it is Firefox. I tired to get it so I could get on but could not figure it out.

Asked by chlpro 5 days ago

Last reply by cor-el 5 days ago

v2 and v4 icc profiles, Firefox is failing

I was disturbed to find in a test for v2 and v4 icc support from the color.org website (International Color Consortium), "Is your system ICC Version 4 ready", which Firef… (read more)

I was disturbed to find in a test for v2 and v4 icc support from the color.org website (International Color Consortium), "Is your system ICC Version 4 ready", which Firefox failed.

I found out that what the ICC refers to as "system" references browsers. My computer is an iMac OS X 10.13.6 and my Firefox is v93. The test is https://www..color.org/version4html.xalter. There is a link that brings the test up in PDF, which I think is necessary as the link itself seems to be only a picture.

Other photography sites have pointed this use of the word "system" out for, in my case, Safari and Chrome for instance. I tried Safari and ran the PDF test. It passed. I tried Firefox again (and again) it failed every time. Other people have had the same result, as in the following quote, "...Houston we have a problem...".

One of the most helpful websites I have found for this, mostly from fine photography sites, was https://gregbenzphotography.com/photography-tips/how-to-setup-proper-color-management-in-a-web-browser. This website had six tests for browsers. Firefox passed every test except test #6. Using Safari, it passed all including test #6. You could try it with Chrome.

This website, and many others, suggested a Firefox enabling correction that starts with typing into a Firefox address bar about:confg click, and after some scary warnings, type in gfx.color_management.mode (set to 1), click, then gfx.color_management.enablev4 (set to true), click, then gfx.color_management.rendering_intent. (set to 1 relative colorimetric--or to 0 for us Philistines). Restart Firefox.

Didn't work, Firefox still failed. I tried this many times, same result. Read the last sentence of the Summary on that website.

I'm sad to do this, but sending my even relatively elementary images to an outside printer, using PDF/X1a to KDP or IngramSpark for instance, I'll use Safari because I don't trust what Firefox might do. If anyone knows a way for Firefox to pass muster with the ICC, I will gladly use it.

Asked by John 5 days ago

Last reply by cor-el 5 days ago

mouse cursor hit point misaligned

I am using Firefox 93.0 on Archlinux, with Kde Plasma 5.22.5 and since yesterday a very strange issue is happening. Only when I use my Firefox' Work Profile, the mouse cu… (read more)

I am using Firefox 93.0 on Archlinux, with Kde Plasma 5.22.5 and since yesterday a very strange issue is happening.

Only when I use my Firefox' Work Profile, the mouse cursor hitpoint is misaligned from the tip of the pointer.

For example, for the arrow cursor, the hit point is on the left a few pixels below the arrow tip. For the text caret cursor it is even worse as the hit point lies outside the cursor itself, about 5 pixels below.

This happens not only within the pages, but also on the tabs, bookmarks, tabs, menus and even the settings page, as can be see in the partial screenshot attached. As per the cursor position, the "Advanced" button should be highlighted, but "Colours" is highlighted instead.

This DOES not happen with any other program on the same linux session and not even on firefox when using my private profile.

I have tried disabling extensions, but that did not change anything.

I am not even sure where I can start investigating or troubleshooting this, appreciate any suggestion. Thank you.

Asked by Thiago 6 days ago

Last reply by FredMcD 5 days ago

Certain Emojis Not Showing Up - Replaced With Small Box With Letters/Numbers

Certain emojis are no longer showing up for me while using Firefox. They will show up as as little boxes with numbers and letters instead of the actual emoji art. This do… (read more)

Certain emojis are no longer showing up for me while using Firefox. They will show up as as little boxes with numbers and letters instead of the actual emoji art. This doesn't happen with all of them, only certain ones. I have attached a few screenshots for reference.

Also, I have attempted to fix this issue by changing my default fonts, disabling addons, etc. Nothing seems to work. When I use Chrome, I have no issues seeing these emojis.

Thanks!

Ash

Asked by grubert.ashley 6 days ago

Last reply by cor-el 5 days ago

Have to always select Quicken to open downloaded file

I've been using Windows Quicken and Firefox for many years and have one ongoing annoyance... When I download a .qfx file of transactions from some financial institution, … (read more)

I've been using Windows Quicken and Firefox for many years and have one ongoing annoyance... When I download a .qfx file of transactions from some financial institution, a window pops up asking what should Firefox do with this file.. (Firefox is my default browser)... There is a choice to open the file with Windows Quicken and I select that and things work fine. However, there is also an optional check box that supposedly gives you the choice to "Do this automatically for files like this from now on". I check that box but it never seems to work... I am always asked the question about what should Firefox use to open a qfx file. What can I do to get FIrefox to use Windows Quicken to automatically open the file?

Asked by Jim 3 months ago

Last reply by submarinerr 5 days ago

Wrong version of Microsoft word

Just cancel my trial period now because I do not have the correct Word version for the course training. Please respond that you have cancelled my trial period because I c… (read more)

Just cancel my trial period now because I do not have the correct Word version for the course training.

Please respond that you have cancelled my trial period because I cannot sign up for the course.

Randall Curtis ...

Asked by coachingseer 6 days ago

Last reply by James 6 days ago