Firefox Support Forum

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser.

I continually receive this message:\Secure Connection Failed

"An error occurred during a connection to click-notification.capitalone.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

This is my ticket (116230) from my initial request.

What can I do?

Hi. I've used Firefox as my main web browser on desktop computers for over a year now, and it's so far been the best web browser I've used.... except for one issue when it comes to major updates to the app.

I have Firefox set to open up on the tab/site I was using before I end a session and close the app. Whenever there is a new major version release, the update gets installed the next time the browser is launched before showing the browser window. But, when the window opens back up, I'm not sent back to the site/tab I was previously using. A new tab automatically opens up to a Mozilla page saying that Firefox has updated, along with a large promotion for another Mozilla service.

I then need to manually close this new tab, and find the tab I was previously using during the last session before the auto-update. This is mildly irritating since it takes some control away over how I want Firefox to start up, and the new update tabs seem to just be used as a way to promote other Mozilla products seeing how the actual "Firefox has updated" text is very small.

Is there a way to turn off these automatic new tabs after every major auto-update? Or if there isn't, could an option to change the way Firefox notifies about updates be added in a future version, such as using the OS' notification option instead of opening a new tab?

Currently running the latest version of Firefox on an iMac, with Mac OS Sonoma.

I moved to Firefox because I have autism and someone told me it would help block the popups and moving content that makes using the web exhausting and difficult. And it does!

The trouble is, it replaces them with something worse – a grey screen that rolls continuously from left to right. It's impossible to focus on text with such intrusive visual distraction, so I have to shut the page down. It seems to occur on so many websites that at the moment it's not worth trying to use the browser.

Half the problem is that I don't know the right term to describe it, which makes troubleshooting a bit complicated. Hopefully someone will recognise it from the description, though – if so, is there any way of stop it moving, please?

Thank you!

Hi Mozilla community, I hope you can see the image i loaded. Have others seen this message? What is the fall out? Should I get Mozilla VPN? thank you so much!

I'd like to turn off the recommended articles that I see when opening new tabs. I find them to be quite bothersome, and the link pocket provides to learn more about this features a nonexistent article on how to disable these recommendations. Could you help me disable these?

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! What I am doing wrong? Keeps asking me to re-enter the password, and when I do, it says it's not correct. Is this a widespread known issue?

my browser continues to show symbols instead of words. I troubleshot the font issue and it does not seem to be that. this is on a macbook pro and the browser is updated. I deleted the browser and reinstalled it. which worked for a day but then everything went back to showing symbols. it is intermittent in that sometimes it will show the real words and then a few hours later is will show this.

This is the link that Fox was reporting difficulties playing on a Mac running Firefox. I just ran it on my ancient imac using an older LTS version of firefox and am not having any problems (nor with chrome)- 

https://hlsjs.video-dev.org/demo/?src=https%3A%2F%2Fgyllp63pcjwbfl.data.mediastore.us-[…]mZhbHNlLCJsZXZlbENhcHBpbmciOi0xLCJsaW1pdE1ldHJpY3MiOi0xfQ==

Cannot POST /news/politics/ortis-closing-arguments-1.7031393

This is getting be a more and more common message on CBC.CA -- click on a story, go there, it processes for a few moments, then posts THAT! Chrome doesn't do it but I'm having pw issues with chrome and would much rather stick with FF, so can this be fixed?! What's wrong, what's causing it? I'm using ad blockers but they don't seem to be the problem and I'm at my wits' end. I have no patience for this kind of bullshit, especially when everything always worked before this started happening. Typically it's about five stories out of the twenty-five or so offerings on the page but I'm sick of messing around with it, having to close the tab, go to something else and hope IT doesn't break! Is there a fix? I don't don't know to diagnose this stuff; I'm not a geek, I'm a user. I have SOME skills but not this. Is this FF or is this CBC?!

Try it: website is cbc,ca , just click on some stories and see if they hold. If they do for you then it's my FF.

Cannot prevent intrusive unwanted video on some pages; notably, CTV.ca which has an annoying widget which autoplays constantly and blockers are not effective, neither is video.autoplay.default=5 That USED to be the default no-fail go-to, now it has no effect whatsoever and I'm stymied in my attempts to block this stuff. What's next? How do i do this?

For some reason my Firefox on my Mac and Windows computer won't sync even though I am using the same account. I would like my Mac to look the same as my Windows computer. I have tried logging in and logging out on both, all the basic fixes but nothing has helped.

Thanks.

- Alyssa

Why does my tool bar disappear after typing in website in search bar? Book marks appear when I open a new window, however as soon as I type something in the search bar or click on a website the book marks disappear. I have to open a new window for them to reappear again. I didn't change any settings, it happened on it's own. I've added a screen shot for when I open a new window (book marks appear) and a screen shot for when I've typed something in the search bar (book marks disappear). Thank you!

Further to my request this week, where Ididn't reach the right forum.

I searched in Firefox help and found nothing.

Problem: How do I enable javascript

Required to access a slide presentation.

Give the tech steps.

Thanks in advance.

Andre

Using Nord Pass extension on Mozilla fine until today, when clicking on the green icon for stored username and password, this appears - "sudden error message : can't handle ITEM/URL_SEARCH type message"