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Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE

Firefox version 113.0.2 on Windows 10 Displayed: Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE Website loads fine in Chrome and Edge. Certificate verified as valid. Webs… (read more)

Firefox version 113.0.2 on Windows 10 Displayed: Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE

Website loads fine in Chrome and Edge. Certificate verified as valid. Website hosted on SquareSpace. This is a known issue with Firefox as there are many reports with Firefox falsely reporting this error with websites hosted on SquareSpace. Occasionally happens with major sites such as google.com.

      • Verified Firefox issue as there are many reports of this issue.

Cache and all site data cleared. No Proxy set. Endpoint protection security software disabled.

As this is a known Mozilla Firefox issue this needs to get fixed now!

Asked by dennis.roehrich 1 day ago

Last reply by cor-el 15 hours ago

I don't know how to reset my password. Please help

I can't reset my password. I reset my password for my main email but missed the box that popped up and needed a retry but it wouldn't open up for me again. How can I op… (read more)

I can't reset my password. I reset my password for my main email but missed the box that popped up and needed a retry but it wouldn't open up for me again. How can I open that little box to reset my password?

Asked by lilliantheodor 1 day ago

Last reply by cor-el 16 hours ago

Cannot view/use extensions

I cannot get my extension e.g. OneNote clipper to work or be visible on my toolbar? I have tried suggestion but still not visible or working on my toolbar. Any suggestion… (read more)

I cannot get my extension e.g. OneNote clipper to work or be visible on my toolbar? I have tried suggestion but still not visible or working on my toolbar. Any suggestions appreciated.

Asked by Jacqui 17 hours ago

Last reply by jscher2000 - Support Volunteer 16 hours ago

Firefox browser updates

Whenever the Firefox browser updates, it asks me to close the browser and will not let me open up any new tabs nor update existing tabs without a 'close your browser' mes… (read more)

Whenever the Firefox browser updates, it asks me to close the browser and will not let me open up any new tabs nor update existing tabs without a 'close your browser' message popping up. This is incredibly inconvenient for me. When I'm doing something important, like filling out a form, and it updates. I often have to close the tab that I'm doing something important on and then having to redo EVERYTHING. I would really like it if Firefox would ask or remind me to update instead of force one on me and disabling what I can do with the browser until I do.

Asked by orchidepling01 1 day ago

Last reply by jscher2000 - Support Volunteer 16 hours ago

All my logins are gone

I am extremely angry that I decided to move from Chrome to Firefox for a safer browser just for Firefox to lose all my login information I accumulated after some years of… (read more)

I am extremely angry that I decided to move from Chrome to Firefox for a safer browser just for Firefox to lose all my login information I accumulated after some years of use. I am not sure when or how this occurred but I never received any notification that nothing was syncing or I had been logged out. I want all my login information restored. On top of that, I've always had issues with Twitch.tv and any video site crashing. My only concern is my logins being restored.

Asked by fukcfirefox 1 day ago

Last reply by jscher2000 - Support Volunteer 17 hours ago

Firefox Broswer-Unable to transfer bookmarks and favourites from Avast Browser

Hi Team, Can you please let me know, if any alternative way copy all bookmarks from Avast Browser To Firefox browser. I have tried Import Wizard from Firefox but unable… (read more)

Hi Team,

Can you please let me know, if any alternative way copy all bookmarks from Avast Browser To Firefox browser.

I have tried Import Wizard from Firefox but unable to see Avast Browser in the list, restart the pc and re-launched firefox import wizard , still unable to see Avast brower in the list

Run the firefox installer again - no go

Attacted firefox import wizard screenshot, if anyone knows alternative ,please let me know

Thanks Mallik

Asked by 300millionpounds 1 day ago

Last reply by cor-el 18 hours ago

Deceptive Content and Dangerous Software Protection

All 3 Deceptive Content and Dangerous Software Protection check boxes are light blue and can not be changed in my Firefox browser settings. I want to be able to uncheck t… (read more)

All 3 Deceptive Content and Dangerous Software Protection check boxes are light blue and can not be changed in my Firefox browser settings. I want to be able to uncheck these settings. How do I do that?

It appears that Deceptive Content and Dangerous Software Protection is connecting with google based on what I have researched and this https://www.makeuseof.com/ways-fortify-firefox-browser/ and I view this as a privacy problem.

Asked by timpsullivan 1 day ago

Last reply by jscher2000 - Support Volunteer 20 hours ago

browser

we have 2 account sign-in, my browser opens in maximized full screen, however my wife's browser opens in minimized tab on upper left window and she has to press the maxim… (read more)

we have 2 account sign-in, my browser opens in maximized full screen, however my wife's browser opens in minimized tab on upper left window and she has to press the maximized icon to get to full screen. Could you please advise how I can correct this nuisance.

Thank you>

Asked by Al 1 day ago

Last reply by jscher2000 - Support Volunteer 21 hours ago

How to get rid of Google pop up login screen on Mozilla?

Hi Can anyone finally explain to me how can I get rid of the most annoying Google pop up screen in my Mozilla browser? I am unable to find a straight answer, everyone i… (read more)

Hi

Can anyone finally explain to me how can I get rid of the most annoying Google pop up screen in my Mozilla browser? I am unable to find a straight answer, everyone is suggesting some sort of plugin that blocks popups but it didn't work for me.

Asked by Digitalmind 1 day ago

Last reply by jscher2000 - Support Volunteer 21 hours ago

ANT Add-On Extension Minimum File Time Limit; Policy File

Two questions, please 1) My Firefox ANT add-on extension apparently has a file "time limit" set to greater than 2 minutes. In other words, if I try to download a file on… (read more)

Two questions, please

1) My Firefox ANT add-on extension apparently has a file "time limit" set to greater than 2 minutes. In other words, if I try to download a file online that is 2 minutes or less in time (i.e.- an audio file), the ANT application does see recognize or allow it. Is there a way to change this so that any file, regardless of time, can be downloaded?

2) Whenever I open Firefox, a Mozilla Policy File also opens in a second tab. Is there a way to stop this from happening every single time? It's VERY annoying!

Thanks so much!

Asked by howardellberger 23 hours ago

Last reply by cor-el 21 hours ago

Amazon website is wonky in Firefox

Amazon is wonky in Firefox. Screenshot of Amazon homepage in Firefox. Screenshot of Amazon homepage in Chrome, both screenshots taken at 10:30 am Pacific Time 06/07/2023.… (read more)

Amazon is wonky in Firefox. Screenshot of Amazon homepage in Firefox. Screenshot of Amazon homepage in Chrome, both screenshots taken at 10:30 am Pacific Time 06/07/2023.

Asked by Ferrara 1 day ago

Last reply by cor-el 21 hours ago

I want to change the name of my firefox app

When I change the name of the browser from "Firefox 64.0.app" to "Firefox.app", and launch "Firefox.app", it forgets all my bookmarks. How can I tell "Firefox.app" to us… (read more)

When I change the name of the browser from "Firefox 64.0.app" to "Firefox.app", and launch "Firefox.app", it forgets all my bookmarks. How can I tell "Firefox.app" to use the bookmarks of "Firefox 64.0.app"?

Asked by ray_spears 1 day ago

Last reply by cor-el 22 hours ago

problem loading invoice preview

my mozilla vpn isn't working. Been using it fine for a year or so. Got a new debit card. I think that was the start of the problem. Said it couldn't find my account, howe… (read more)

my mozilla vpn isn't working. Been using it fine for a year or so. Got a new debit card. I think that was the start of the problem. Said it couldn't find my account, however I can log onto firefox fine in the web browser. the vpn app redirects me to a web page to pick out my plan, i click on a plan and i get the error "problem loading invoice preview". Been like that for a few days. so I am unable to add my payment information. the web page showing the error's address starts as "https://subscriptions.firefox.com/products/prod_FvnsFHIfezy3ZI?device_id" I have tried loading it in both the firefox browser and the brave browser. I believe i am windows 10.

Asked by brian0429 1 day ago

Last reply by Paul 1 day ago

My 1Password extension (desktop app required) has stopped working in Firefox

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension Today, for reasons unknown, my 1Password extension, (an old and non-updatab… (read more)

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension

Today, for reasons unknown, my 1Password extension, (an old and non-updatable version that I've used for many, many years), is non-responsive. The icon still resides in the Tool Bar, Windows ToolTips "sees" it as "1Password", but clicking on the icon has no effect. The extension is shown as Enabled in Firefox's Manage Your Extensions page.

I think I've tried all the "usual" things here: rebooted the computer, uninstalled and re-installed the extension and rebooting, checked the setting in 1Password itself to see that it's associated with "Mozilla Firefox 114.0", (the program still opens fine outside the browser).

This seems to be related to Firefox 114.0. On my other computer with the same Windows 11 version but using Firefox 113.0.1 had no problem with 1Password, but as soon as Firefox updated to 114.0 the same problem with 1Password appeared.

Anything that I might be able to do to get 1Password working?

Asked by Tom_Young 1 day ago

Last reply by xmusicae 1 day ago