Firefox won't run

{Posted before. I know how to run firefox.exe-p to fix profile problem, but it won't run. How can I start Firefox or run firefox.exe-p when it can't find any profile? … (read more)

{Posted before. I know how to run firefox.exe-p to fix profile problem, but it won't run. How can I start Firefox or run firefox.exe-p when it can't find any profile?

Asked by foxmark1935 1 hour ago

Last reply by jscher2000 31 minutes ago

reinstalling firefox isn't working

I added the Mozilla VPN but that wouldn't communicate with my printer. So out of frustration, I uninstalled firefox all together. I then went to the mozilla site (on Ed… (read more)

I added the Mozilla VPN but that wouldn't communicate with my printer. So out of frustration, I uninstalled firefox all together. I then went to the mozilla site (on Edge) and downloaded the app. It completed the installation but when the browser opens it doesn't do anything. I can't move around or open any sites. It's just frozen on New Tab and nothing works. I can't even sign in - I can click on the sign in button but it doesn't do anything.

When I tried downloading the app from chrome, I got the attached text box and the same general result. Firefox opened but didn't work.

I've spent hours today trying to just get the regular browser working (forget about the VPN) and I'm frustrated. I have yet to find a way to call a support desk who can help me in "real time".

Thank you to anyone who can solve this for me and get me back to working in Firefox again (and able to print). Katie

Asked by kmcd9 1 hour ago

Last reply by jscher2000 33 minutes ago

How to download Ubuntu to a MeLe Quieter2 using a removable drive?

I just purchased a MeLe Quieter2. It was loaded with some version of Windows 10. I downloaded Ubuntu to a removable storage device (thumb drive?) and want to download the… (read more)

I just purchased a MeLe Quieter2. It was loaded with some version of Windows 10. I downloaded Ubuntu to a removable storage device (thumb drive?) and want to download the Ubuntu Operating System to my MeLe mini. I really want to avoid "bricking" my mini desktop at all costs. My ultimate goal is to have my mini totally Linux oriented with Firefox as my browser and removing all Windows software, all Google apps, all social media and anything else that wants to market to me, demand my location and generally futz up my system. Can anyone help?

Asked by TOIVO K 2 hours ago

Last reply by James 34 minutes ago

Firefox 96.0 - "Forced" dark mode

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including: New tab backgroun… (read more)

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including:

  • New tab background
  • Background of any tab waiting to load a page
  • Google/Youtube background
  • Settings/add-ons/password menu backgrounds
  • Automatic username/password drop-down background
  • Background of the little box that appears on the bottom-left (the one which shows the URL when you mouse over a link)

I am unhappy with this and wish to have my usual theme back. Can anyone please assist?

(In addition, there is some sort of white border around the current tab, which I do not like)

Asked by hevinroyal 2 weeks ago

Last reply by jscher2000 1 hour ago

Firefox taking a really long time loading after startup

I am using Windows 10 on an Aspire E17. After startup over the last month or more, I have found that Firefox is taking an exxxxxtremely long time to load - something appr… (read more)

I am using Windows 10 on an Aspire E17. After startup over the last month or more, I have found that Firefox is taking an exxxxxtremely long time to load - something approaching 10 minutes at time. I have the opening page set as Google and that seems to be the one that loads the longest, others pages less so. Some of this is also due to Windows' MsMpEng.exe, which is of the habit of hogging around 100% of memory resources according to task manager.

Any suggestions?

Asked by Lover_of_Goats 3 hours ago

Last reply by FredMcD 1 hour ago

Secure Connection Failed

I have two computers. On one I have no issues with Firefox. The other computer I have a major problem with "Secure Connection Failed" - I cannot open sites like CNN, … (read more)

I have two computers. On one I have no issues with Firefox. The other computer I have a major problem with "Secure Connection Failed" - I cannot open sites like CNN, Yahoo Mail, etc. As I have looked into this it seems this is a big Firefox issue. What advise can you provide to make this nightmare go away. I really like Firefox and I don't want to give it up. I have tried the "ABOUT:CONFIG" True/False solution and that did not work. PLEASE tell me there is a SIMPLE solution to this issue.

Don [email removed from public]

Asked by saravets 3 hours ago

Last reply by FredMcD 1 hour ago

Firefox is crashing frequently

Firefox has been running fine for me for a long time but recently, like the last week or so, it has been crashing constantly. When I first boot up my computer, it will be… (read more)

Firefox has been running fine for me for a long time but recently, like the last week or so, it has been crashing constantly. When I first boot up my computer, it will be fine for awhile and then it'll just crash. If I try to restart it then, it will either immediately crash or crash after a few seconds. sometimes it will hold together for a bit and then crash. I've had it crash when I've clicked to move to a new webpage, and I've had it crash when it is just idling on a webpage. I have already tried troubleshooting mode and it still crashed, so its not my extensions. Ive also tried to reinstall it and that has not helped either. Any help would be greatly appreciated.

Report ID: bp-befe5e87-aee5-421b-9f5e-d30780220128

Asked by Zgamer96 5 hours ago

Last reply by FredMcD 1 hour ago

Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

Since your latest so called update a few days ago, all I get is the "Secure Connection Failed - An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_E… (read more)

Since your latest so called update a few days ago, all I get is the "Secure Connection Failed - An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR" message when trying to open any pages. Your browser has become less useful than explorer or edge. It's the same message no matter what page is attempted to open.

Asked by cwestgcs 1 week ago

Last reply by mraya77 1 hour ago

Import profile from another computer

I copied profile from old Win 7 to a USB hard drive, and tried to copy to new Win 11 computer . Opened APPDATA\Mozilla\Firefox\profiles\. Saw several different profile fi… (read more)

I copied profile from old Win 7 to a USB hard drive, and tried to copy to new Win 11 computer . Opened APPDATA\Mozilla\Firefox\profiles\. Saw several different profile files. Copied to new one Ihad created with my name, and closed the file. Restarted Firefox, but it wouldn't run. Said it couldn't find any profiles. Help!

Asked by foxmark1935 2 days ago

Last reply by cor-el 1 hour ago

Firefox hangs, trustd CPU usage soars (Mac)

Beginning yesterday after installing a set of fresh MacOS updates, Firefox is repeatedly hanging on my iMac. My computer CPU spins up and Activity Monitor tells me that t… (read more)

Beginning yesterday after installing a set of fresh MacOS updates, Firefox is repeatedly hanging on my iMac. My computer CPU spins up and Activity Monitor tells me that the process trustd is having a field day, up to 99% CPU usage. Then Firefox stops everything and in the middle of something basic like opening a search engine page or scrolling on an already-open page, I get a spinning rainbow ball of death and have to Force Quit from the taskbar several times before it closes.

Here is what I have tried to resolve:

  • Deleting and reinstalling
  • Troubleshooting mode
  • Downgrading to version 93.0
  • Stopping and restarting the trustd process from both Activity Monitor and from Terminal
  • Full deletion of all Firefox files from command line and installing 96.0.2.

The same problem keeps recurring. For reference, it's on a 2020 iMac running macOS Catalina (10.15.7), i9/16GB. My other machines are not affected. I have not yet upgraded to Big Sur or Monterrey on advice of workplace sysadmin.

Is anyone else seeing this issue with trustd? I am not seeing this problem with other software, just Firefox, but I can't figure out when Firefox calls trustd and what it asks it to do when it does.

Advice warmly welcome.

Asked by cyberlyra 1 day ago

Last reply by Bithiah 2 hours ago

Firefox Really slow loading pages and slows other programs down after last update.

After this last update Firefox is really slow loading pages and has crashed on me multiple times, I have also noticed if the browser is up it slows other programs down no… (read more)

After this last update Firefox is really slow loading pages and has crashed on me multiple times, I have also noticed if the browser is up it slows other programs down now like when im burning a cd. Is anyone else experiencing this? Thank you

Asked by jsand1977 11 hours ago

Last reply by cor-el 3 hours ago

Unable to access google translate

When I try to access https://translate.google.com/ it gives me this screen: https://ibb.co/5GkB5qG I'm not sure what to do here since google translate should be an ok sit… (read more)

When I try to access https://translate.google.com/ it gives me this screen: https://ibb.co/5GkB5qG

I'm not sure what to do here since google translate should be an ok site to go to and it's worked fine in the past.. any help would be appriciated!

Asked by Greymagic27 4 hours ago

Last reply by jscher2000 3 hours ago

Add custom Search Shortcut to Firefox Home

I'm enjoying the feature of the pinned "Amazon Search" on Firefox Home – not just a shortcut to Amazon, but a shortcut with a blue magnifying glass that adds the "search … (read more)

I'm enjoying the feature of the pinned "Amazon Search" on Firefox Home – not just a shortcut to Amazon, but a shortcut with a blue magnifying glass that adds the "search with Amazon" parameter to the main search bar and allows you to search Amazon.com without having to visit the site first. I was wondering if it's possible to add a custom shortcut for other search engines... for example, YouTube?

For reference, I have a custom search keyword established in Settings for YouTube – "@youtube". But I want to know how I can have that keyword pinned to my Home page, just like "@amazon" currently is.

Thanks in advance.

Asked by Matt 2 months ago

Last reply by jscher2000 3 hours ago

Space bar moves cursor to front subject lint

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I … (read more)

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I use workspace by go daddy for my online email. I click on compose and the expected window pops to create the email message. When I get to the subject line. every time i use a space bar after typing in a word, the cursor automatically moves to the beginning of the line. This happens each time I type a new word in the subject line. NO other issue in to, cc, bcc, or main message body. This only happens at the end of the subject line. If i type in the middle with characters already on either side, the space bar does not reset.

Go Daddy tech support says it sounds like a browser problem

Thank you, Dr Steve

Asked by stevek3 2 months ago

Last reply by FredMcD 4 hours ago