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recaptcha

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an in… (read more)

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an infinite spinner in firefox v125.0.3. I've tried the same sites in chrome and edge and the recaptcha works fine. In FF, I have cleared my cache, disabled tracking protection, disabled anti-virus and tried troubleshooting mode - still get the infinite spinner. Last week, I had no problems with recaptcha.

Asked by bill340 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Blocking Ads

I do not have any ad blockers and have disabled "Block pop-up windows" in Firefox and turned off "Enhanced Tracking Protection" for sites but I still get the message that… (read more)

I do not have any ad blockers and have disabled "Block pop-up windows" in Firefox and turned off "Enhanced Tracking Protection" for sites but I still get the message that I am blocking ads.

Asked by George Martin 2 months ago

Last reply by cor-el 2 months ago

How to turn off ad blocker

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How d… (read more)

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How do I find out if an ad blocker is enabled on my Firefox and, if so, how do I turn it off? I have ensured that the ad blocker option in settings is unchecked and even added this web site to permissions but to no avail. Can someone help? Here is the message I get but none of the steps in this message I am told to take show up on my screen:

Adblock Plus Instructions

   Click the AdBlock Plus icon in the extension bar.
   Beneath “Block ads on”, click the large blue toggle next to “This website”.
   Click refresh.

Were these instructions helpful?

Asked by Bruce Nicholson 1 week ago

Last reply by cor-el 1 week ago

URL autocomplete - I want to start over.

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto f… (read more)

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto fill “weather.com”. Now it auto fills every time with http://www.weatherbase.com/. I don’t know where that came from. Similarly, I used to type the first few letters of “duckduckgo.com” and it would bring up “duckduckgo.com”. Now it brings up a magnifying glass below the url with “Search with duckduckgo”. I am thinking it might be best if I can start over, i.e. clear out any information it’s saved about where it thinks I want to go, and start remembering the sites I am entering now.

Asked by WAYNEOO 4 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

where to find the cast-cast media to device icon in firefox browser

in the firefox browser is there any way to see the casting the browser screen to chromecast on tv. similar to 'cast to media device' in edge browser or chrome browser. … (read more)

in the firefox browser is there any way to see the casting the browser screen to chromecast on tv. similar to 'cast to media device' in edge browser or chrome browser.

Asked by k.Indrakanth K 4 months ago

Last reply by zeroknight 4 months ago

Change FF browser from MS store version to download version

I want replace firefox Windows Mozilla MSIX 1- 0 package browser from ms store with regular downloaded version but I do not want to lose all my settings. How do I go abo… (read more)

I want replace firefox Windows Mozilla MSIX 1- 0 package browser from ms store with regular downloaded version but I do not want to lose all my settings.

How do I go about this?

Thank you!

Asked by Lulu 2 months ago

Last reply by cor-el 2 months ago

Ad Blocking Message

Hi! I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have t… (read more)

Hi!

I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tried a number of things but nothing works.

I am running Windows 11 and do not have any Ad blockers.

Asked by George Martin 1 month ago

Last reply by arleta05 1 month ago

Firefox no longer works with all functions in Ancestry.com

I have been using Firefox as my primary browser in Windows and Linux Mint for many years, and I have always found it to work when other browsers would not. Recently (las… (read more)

I have been using Firefox as my primary browser in Windows and Linux Mint for many years, and I have always found it to work when other browsers would not. Recently (last few months) functions in Ancestry.com stopped working. I thought that the problems were within the Ancestry system, and getting help within Ancestry was very difficult. I finally got a help chat session a short time ago and learned that everything in Ancestry should work using the Chrome browser. Very reluctantly, I loaded the Chrome browser on one of my Windows 11 computers, and suddenly all of the functions within Ancestry worked properly. I sincerely hope that FIrefox will soon resume being fully functional with Ancestry.com.

Asked by ccfowlerx 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Google search and google sites not loading from the address/ search bar in firefox. Other sites work fine.

Google is my default search engine in the address bar on firefox. When I search in the address bar, it just resets to the page that I am currently on and doesn't load the… (read more)

Google is my default search engine in the address bar on firefox. When I search in the address bar, it just resets to the page that I am currently on and doesn't load the search. It does the same if I try typing 'google.com' or 'google.ca' but gmail.com seems to work fine.

If I type in a full website address for other sites (reddit, wikipedia, duckduckgo, etc) it works fine.

I deleted firefox all together and downloaded it fresh and reset to default settings. Right now I only have one extension and it's ublock origins. I've disabled ublock origins to see if that would help, and I'm still having problems.

The problem is inconsistent where sometimes if I type google.com it will take me there and other times even that won't work. Sometimes if I try changing the default search engine in settings and then switching it back to google, it will fix it for a few searches, but then I go back to having issues.

It just sort of keeps circling back to the same problem even if I can get it to work briefly. Re-opening firefox in safe mode clears the problem while it's in safe mode, but even with all extensions disabled, the problem keeps coming back when I'm not in safe mode.

Any ideas or fixes?

Asked by S M 3 weeks ago

Last reply by cor-el 2 weeks ago

FireFox Slow

Ever since the last Firefox update that released, the Firefox on my home computer is extremely slow. Takes 5 minutes to load a page. I open Chrome or Edge and everything … (read more)

Ever since the last Firefox update that released, the Firefox on my home computer is extremely slow. Takes 5 minutes to load a page. I open Chrome or Edge and everything loads extremely fast no issues. I do not want to leave Firefox as it is my favorite browser and has been for many years. What can I do to troubleshoot this issue?

Asked by hartjkeith21 1 week ago

Last reply by jonzn4SUSE 1 week ago

Installing components

When I open a page from Fox I get a message in a ribbon" Firefox is installing components needed to play the audio or video on this page. Please try again later." Really … (read more)

When I open a page from Fox I get a message in a ribbon" Firefox is installing components needed to play the audio or video on this page. Please try again later." Really everything seems to work and there is an x to close the ribbon. Just wondering if I need to adjust any settings. Thanks

Asked by jcraig9502 2 months ago

Last reply by cor-el 2 months ago

Firefox unable to connect to web site

I have been going to the same website using Firefox for a year or two and now when I go there the home page for the site shows up for a few seconds then disappears leavin… (read more)

I have been going to the same website using Firefox for a year or two and now when I go there the home page for the site shows up for a few seconds then disappears leaving a white screen. Once when I was backspacing there was a notice saying it had been deleted from it's cache and to reload which I did but nothing happened. I have also been using CCleaner and I have been cleaning the MFT free space for Drive C I've been doing that for a month or so and I'm wondering if that caused the problem? I wouldn't think so if it was the problem it should have happened the first time I used it and it should happen on my other browsers and it hasn't. It's only 2 web sites that I know of that have this problem there may be others but I haven't found them yet. How do I get FF to reload the site in it's cache and keep it there if this is a problem with FF? If this is a problem with CCleaner and the free space scan I'd like to know that. Thanks for any help this is great.

Asked by q5dcjjrpc9 5 months ago

Last reply by zeroknight 5 months ago

where is menu button on win 11

Where is the 'MENU' button on Win 11 pc. I need to update my email address and your instructions ask to click 'MENU' button. My NEW email address is: xxxxxxxx@gmail.com … (read more)

Where is the 'MENU' button on Win 11 pc. I need to update my email address and your instructions ask to click 'MENU' button. My NEW email address is:

xxxxxxxx@gmail.com


(email address removed; please do not post personal information on a public website; Forum rules and guidelines)

Asked by Martin 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Bookmarks are automatically saved to Bookmarks Menu not selected folder

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to fi… (read more)

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to find it and move it to the folder I selected in the first place. How do I save directly to a folder??

Asked by amklingen 5 months ago

Last reply by cor-el 5 months ago

pdf files fail to download from numerous sites

pdf files fail to download in Firefox, but not other browsers. In particular these sites: https://heinonline-org.ezproxy.socialaw.com/ https://1.next.westlaw.com/ https:… (read more)

pdf files fail to download in Firefox, but not other browsers. In particular these sites:

https://heinonline-org.ezproxy.socialaw.com/ https://1.next.westlaw.com/ https://www.medicare.gov/my/eMSN https://fc7.fastcase.com https://www.mlb.com/

However, I can download from non-password protected sites like:

https://www.irs.gov/ https://www.ssa.gov/ https://www.sec.state.ma.us/

Downloads work in other browsers. I've checked various items in the settings and none of them help.

I like Firefox, but if it won't, I will go elsewhere.

Asked by larsenlaw73 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago