Firefox Support Forum

I can access all my desktop bookmarks on my android phone, but when I bookmark on my phone is doesn't sync to the PC.

- I have sync turned on both - Bookmarks toggled on both - I am signed in - I have clicked "sync now" on both devices multiple times - I have un-bookmarked and re-bookmarked pages multiple times - I open up "search bookmarks" on PC and type the mobile website name and nothing comes up - I try and edit the location of the mobile bookmark into "other" or "toolbar" etc and that doesn't make it appear

So i was in prison for 5 years (2016-2021) and I had ab lot of bookmarks and login/passes. When I first got out I synced once, before reading and am scared I synced all my new stuff over my old ones.. I know you guys keep.sync ls.off site, but am I to.late???

I recently got set up to use Firefox instead of Chrome. I use a computer at work and at home. I have sync settings set up the way I want but it doesn't seem to work. For instance, when I deleted an add-on at work, I would expect that add-on to be gone from my browser at home, but that isn't the case. I also have changed settings to allow a pop-up from my company's internal website. But at home that change in the settings isn't reflected. Basically I have two versions of Firefox, one at home and one at work. Anytime I want them to match up I have to do it manually. The only exception is bookmarks, they seem to sync properly.

This computer was set up back in 2015 and I never needed to use a primary password and I logged out of my computer and when I logged back in it was asking me to enter a primary password which I don't remember. Is there anyway that you can help me get it back or allow me to change it? Please get back to me as soon as possible. Please email me at [removed email from public support forum] Thank you.

I'm a Chinese user, and all my firefox account in other devices( windows10, IOS) was login in page https://accounts.firefox.com.cn", but using firefox in ubuntu, it was redirect to https://accounts.firefox.com. Even i login with the same e-mail, the data can not be syn, and i have known the reason was there are two different server for Chinese.

But i need a way to syn data in Ubuntu, please tell me how to deal with that. 3Q !

Hey I've been having a few problems on the "power user" extreme side of day to day use. I've had a couple big crashes now on Firefox where my session doesn't restore and because I have hundreds of tabs open at any given time I always back them up manually from sessionstore in the folder system. The problem is the session store files always reflect my most recent session- the one that doesn't have anything in it. The older sessions like "previous" and "upgrade" are always weeks old.

Is there a way to save data more frequently into the session store backup folder, or to increase the number of recovery files available to reach back to older sessions? I'd like to count on a backup at least once a week that can't be overwritten by the current session loss.

I'm logged in to the same Firefox account on 4 devices: 2 Windows, iOS, and an Apple laptop. When I changed from my last browser I transferred all my passwords from Opera and Chrome. I can now see my saved passwords on my Windows devices and my iOS phone, but not on my Apple laptop. I use the same account and password across all four devices, but my laptop is the only one which doesn't show my passwords. I've tried re-syncing it, logging out and back in, and nothing has worked. Despite the lack of passwords, I can still see the tabs from other devices. Occasionally, when on the password page, I get a bar across the top asking me to log in with my password, but when I click on the 'Log In' button, nothing happens and the bar eventually disappears. This is despite already being logged in. Perhaps related, I can't set a primary password for my account. As far as I'm aware, I don't have one, and trying to set one tells me that it failed to change. I also occasionally get pop-up windows with something like "Security Center" asking me to create a new password, but even if I put in a password, this fails as well.

Yesterday my company laptop was factory reset by IT team. Today I re-installed firefox and logged into the account. All the logins, history etc are gone now. Is there a way to restore my data?

'Sync is helping criminals to have access to all connections. How can I remove this app completely ? Especially as I had to see, that several log-ins were on call, which I never wanted to be saved.

my passwords(logins) did not sync from my pc to new iphone. All i have is the website but no user name nor password. my old iphone has everything. What should i do, i have over 400 logins

Thanks in advance for the help

To save and sync a new password, I put my email in and hit "Sign up or Sign in" - but then it tells me are you sure you want to create this account, because a previous user was in sync on this computer: and it's my same email. If I say yes and continue, it is asking to set a password and create an account. What happened to just signing in? Why did it stop me from doing so and reroute me like this? I'm in same browser and user platform as always on this device. Big snafu for no reason. BTW I signed in now with a different account to Support because I have to sign in to ask the question.