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Firefox on Linux becomes unclickable

In the last few days, after some minutes of usage, parts of Firefox become unclickable: - I can still click on tabs to change tabs. - When hovering over the cross button… (read more)

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

Asked by mladen.ivkovic 1 week ago

Last reply by Fredrik 19 hours ago

After Update to 138.0 (32bit) my sidebar including bookmarks is disappeared. Even when activated again it is gone at the next start or tab.

After Update to 138.0 my sideabar (bookmarks) is away. I can reactivate the sidebar on the left side as wished. But when I open a new Firefos Window or Tab the sidebar i… (read more)

After Update to 138.0 my sideabar (bookmarks) is away. I can reactivate the sidebar on the left side as wished. But when I open a new Firefos Window or Tab the sidebar ist away again. What have they done, mozilla ?? How can I get mey bookmarks ALWAYS shown on left side of any Window or tab ?

Asked by j.klehr 2 weeks ago

Last reply by Bryce 1 week ago

Blank Screen

When I opened Firefox all my webpages that I visited where there. Now it is just a blank screen and I have to go to webpages manually, there is no way to add them to my s… (read more)

When I opened Firefox all my webpages that I visited where there. Now it is just a blank screen and I have to go to webpages manually, there is no way to add them to my start screen. it just stays blank and search bar stays blue.

Asked by hitechgear 2 weeks ago

Last reply by Mandy 2 weeks ago

The new feature Tab Groups is absent from Mozilla, instruction page misleading

After updating to version 138.0, the browser put up an announcement page that informed me that I now have access to a great new feature, tab groups. It's actually a great… (read more)

After updating to version 138.0, the browser put up an announcement page that informed me that I now have access to a great new feature, tab groups. It's actually a great addition to the browser IMO.

But it's absent. I read the announcement page, then the help page it links to. Every description is inapplicable to my browser, there us no drag-over behavior for tabs, there is no "add tab to new group" option when right clicking. I updated to 138.0.1, same thing. There is a topic in Connect.mozilla.org about tab groups as a beta feature, and it's been up in beta since March. But my browser does not have it.

Granted, the help page vaguely says that no all users will see this feature as it's rolled out gradually until May 6th. But why then tell me that I already have it on update? And why is it rolled out gradually if it's already been in beta?

Asked by AyeBraine 2 weeks ago

Last reply by Agent virtuel 2 weeks ago

Which topic best describes your question?

Most other forums don't impose this type of limited categorization. What is the best way to proceed here when you topic here doesn't have an obvious fit? This is not unc… (read more)

Most other forums don't impose this type of limited categorization. What is the best way to proceed here when you topic here doesn't have an obvious fit? This is not uncommon. Should I be concerned that my question won't get to the right eyes/assistance needed?

Some venues offer the ability to add tags. Why not give us the ability to add "tags" if you believe some sort of pre-designation is necessary? Does that qualify for my choosing this topic?

How about "other"?

Asked by noel_envode 2 weeks ago

Last reply by Mandy 1 week ago

Youtube won't load in Firefox, no solutions work

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, re… (read more)

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, resetting Firefox, and disabling hardware acceleration, and so far nothing has worked. Has this been happening to anyone else ?

Asked by dapprcadavr 2 weeks ago

Last reply by Mandy 2 weeks ago

How Do I regain the Bookmarks Sidebar automatically displayed when starting Firefox?

Just recently, the Bookmarks sidebar quit appearing automatically when I opened Firefox. In each new window, it can be selected manually. I posted this thread under "Pr… (read more)

Just recently, the Bookmarks sidebar quit appearing automatically when I opened Firefox. In each new window, it can be selected manually.

I posted this thread under "Privacy and Security" because other threads on the Internet (some quite old) say this issue can be fixed by changing the Browsing history settings. I tried that, but got a strange result: the Bookmarks sidebar did appear automatically, but the webpage I was on would not display any images embedded in the page. And then I wondered: why must I eliminate Browsing History just to automatically display my bookmarks?

Any help would be deeply appreciated.

Asked by Richard Mugg 2 weeks ago

Last reply by Mandy 2 weeks ago

Firefox 138.0 on Linux Mint

Installed Firefox 138.0+Linuxmint1+Virginia as an update on my Linux mint computers, and now the bookmark toolbar is gone. I have right clicked the menu bar and set Book… (read more)

Installed Firefox 138.0+Linuxmint1+Virginia as an update on my Linux mint computers, and now the bookmark toolbar is gone. I have right clicked the menu bar and set Bookmark toolbar to "always show", but it does not show. I have gone into settings as well. What did version 138.0 do with my bookmark toolbar?

Asked by Tim Powers 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

10-13 processes continue to open and bog down everything

Using 2025-04 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5055612) Firefox 138.0.1 (64-bit) and says it is up todate. I have looked at … (read more)

Using 2025-04 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5055612) Firefox 138.0.1 (64-bit) and says it is up todate. I have looked at the about:config to find the browser.tabs.remote.autostart but it does not exist in the list of processes. I have also unchecked in settings both performance options intermitently to try and correct this problem, but nothing happens: (unchecked) Use recommended performance settings Learn more These settings are tailored to your computer’s hardware and operating system. (Unchecked) Use hardware acceleration when available Nothing pops up to allow choosing a different number as many support articles say. I have AdBlocker running as an add on and turned off the duck duck go privacy essentials and still nothing stops these insane amount of processes clogging up my computer. right now, on this page there is only this tab open and there are 13 processes running. Please send real fix instructions- thank you

Asked by stephanie2 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Can the Relay extension be added to Microsoft Edge?

Does the Relay extension only work on Firefox or can it be added to other browsers? It seems like a useful tool, but I don't want to be locked into a single browser. … (read more)

Does the Relay extension only work on Firefox or can it be added to other browsers? It seems like a useful tool, but I don't want to be locked into a single browser.

Asked by lee.gallant 2 weeks ago

Last reply by pg_78 2 weeks ago

Passwords not restoring

I have tried every support advice I can find and no matter what I do passwords are not restoring. Here is what I have done: Opened about:profiles Opened profile folder Ex… (read more)

I have tried every support advice I can find and no matter what I do passwords are not restoring. Here is what I have done: Opened about:profiles Opened profile folder Exit firefox transfer key4.db and signons.jstor files from backup to the new folder

Nothing happens.

I have tried creating new folders and following those steps. I have tried everything.

Asked by robin.maxim 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

No Tiles on my New Tab

I just got a new pc, and added Firefox, and also imported all of my bookmarks. But I don't see any way to add tiles to the new tab page. There are no Tiles there, even af… (read more)

I just got a new pc, and added Firefox, and also imported all of my bookmarks. But I don't see any way to add tiles to the new tab page. There are no Tiles there, even after 3 days. I really like having the links I visit most listed in tiles on the new tab page. Why don't I have any and how can I add them? I don't see anything the settings, and the help answers don't help because there are no tiles to right click on.

Asked by campgrounds 1 week ago

Last reply by Paul 1 week ago

New Tab Function

When I hold control on my Mac and click on a Tab the box that opens has no option to rename or to group the tabs together....I am running Firefox 138. Clearly I am missin… (read more)

When I hold control on my Mac and click on a Tab the box that opens has no option to rename or to group the tabs together....I am running Firefox 138. Clearly I am missing something. It offers a function that would save me a lot of time, I hope you can help

Craig

Asked by Craig 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Why does it say, I am in the "poor" section when I just joined. Can I have someone get on my computer to help me with this at your company?

Can you allow someone to get on my computer to help me? Or do you have a phone number I can call safely to have someone go through things with me, if I need help? It stat… (read more)

Can you allow someone to get on my computer to help me? Or do you have a phone number I can call safely to have someone go through things with me, if I need help? It stated when I put it on that is is "poor" in terms of what you did. Maybe I am doing something wrong??

Asked by cork2632 1 week ago

Last reply by James 1 week ago

Gmail will not open on Firefox

Gmail will not open with Firefox as of Wednesday 5/18/2025. I do not have any adblock extensions running. Gmail opens fine in Chrome. Any suggestions? … (read more)

Gmail will not open with Firefox as of Wednesday 5/18/2025. I do not have any adblock extensions running.

Gmail opens fine in Chrome.

Any suggestions?

Asked by akatileandstone 1 week ago

Last reply by jonzn4SUSE 1 week ago

My Fire Fox is not working, when I try to reload it I receive this message: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties.

Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties.

Asked by RSP_911 1 week ago

Last reply by jscher2000 - Support Volunteer 6 days ago

There is a problem with playing the video, and Firefox cannot open it in full screen completely.

This is the link. I can't send animated images as the text is too small, so I'll describe it instead. It's so hard as a loyal fan, I'm crying.https://www.bilibili.com/bol… (read more)

This is the link. I can't send animated images as the text is too small, so I'll describe it instead. It's so hard as a loyal fan, I'm crying.https://www.bilibili.com/bold text。There is a bug. Why does the Bilibili website not display the corresponding screen when I try to move to it? Speed playback cannot be used at all, and there’s also the issue of not being able to use fullscreen on Firefox. Are you forcing me to use another browser?

Asked by 3592652099 1 week ago

Last reply by Mark 3 days ago

Import bookmarks from another browser

I want to import web page bookmarks from MS Edge. I tried to do it per the settings help page, but I cannot get my firefox bookmarks to populate with the ones from my Edg… (read more)

I want to import web page bookmarks from MS Edge. I tried to do it per the settings help page, but I cannot get my firefox bookmarks to populate with the ones from my Edge browser. This problem is a deal breaker that may send me (under duress) back to MS Edge, and I really don't want that.

Asked by rhinobobb 6 days ago

Last reply by jscher2000 - Support Volunteer 6 days ago