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Firefox no longer compatible with my bank

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says… (read more)

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says it is a problem with Firefox. Other browsers work flawlessly ... are you working on a solution? I only use Firefox unless forced to use something else ...

Asked by bruce.woodgate 4 months ago

Last reply by jonzn4SUSE 3 weeks ago

Firefox not working in the page

Windows 11 - 64, Firefox with last upgrade, https://www.flightradar24.com not working. Other browsers (Edge, Chrome) do not have this problem. Other pages Firefox open no… (read more)

Windows 11 - 64, Firefox with last upgrade, https://www.flightradar24.com not working. Other browsers (Edge, Chrome) do not have this problem. Other pages Firefox open normal....

Asked by Wiesław Zuber 1 week ago

Last reply by Luna Serena 1 week ago

Error: a network protocol violation that cannot be repaired

Hi everyone. This could be related to the corrupted file I had that was solved here: https://support.mozilla.org/en-US/questions/1492585 I mean something else could hav… (read more)

Hi everyone.

This could be related to the corrupted file I had that was solved here: https://support.mozilla.org/en-US/questions/1492585

I mean something else could have been corrupted. I've been getting the following error on a website:

> "The site at [url] has experienced a network protocol violation that cannot be repaired. > > "The page you are trying to view cannot be shown because an error in the data transmission was detected."

I thought it was a website issue. But it worked fine in Edge.

I tried the Ctrl+F5 but nothing changed (also tested the website in private browsing in both FF and Edge; still works fine in Edge).

Thanks!

Edit: I launched the factory settings profile from about:profiles (last used years ago when I moved my main profile from an older PC) as a test and the issue persists.

Asked by Joey 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Accessing Website

I started recently using Directv, I created an account with success. Now I can't get into my account. I get error that "something went wrong". I can get on account using … (read more)

I started recently using Directv, I created an account with success. Now I can't get into my account. I get error that "something went wrong". I can get on account using Edge. Please advise. thanks

Asked by Bobby Baldwin 3 weeks ago

Last reply by markwarner22 3 weeks ago

I am no longer able to access my banking site with Firefox.

Starting this morning I am no longer able to access my banking site with Firefox. My current version of FF is 133.0.3 for 64 bit Windows 11. I could access it yesterday. … (read more)

Starting this morning I am no longer able to access my banking site with Firefox. My current version of FF is 133.0.3 for 64 bit Windows 11. I could access it yesterday. Looking at the support on this, I see that this has been a problem with Firefox for quite a while. I can access my bank with Chrome (although I don't trust Chrome) so why not FF? I haven't changed any settings. What set this blockage off and how can it be eliminated. If a setting needs to be changed, please tell me what it is and how to fix it.

Asked by Silvershine6 5 months ago

Last reply by jonzn4SUSE 5 months ago

login with facebook for another website is blocked

I can't login to etsy with facebook login. The box is grey and it says facebook will track activity. How can I login and have my facebook-based history? I guess I want… (read more)

I can't login to etsy with facebook login. The box is grey and it says facebook will track activity. How can I login and have my facebook-based history? I guess I want to bypass the privacy blocker on the login with Facebook.

Asked by jeanlm4931 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Social Security login

When I tried to login to My Social Security it said I do not have access to that account so I contacted Social Security for help and they determined that it was the Firef… (read more)

When I tried to login to My Social Security it said I do not have access to that account so I contacted Social Security for help and they determined that it was the Firefox browser and asked me to open Microsoft Edge and try to login and that worked perfectly. Why is Firefox preventing me from logging into Social Security.

Asked by mx5man02 5 months ago

Last reply by markwarner22 5 months ago

Firefox and FancyZones in Windows 11

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZ… (read more)

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZone. I can also quickly arrange multiple separate Chrome windows into FancyZones without issue.

Firefox's interaction with FancyZones is not good. When I drag a tab out of a window, it doesn't allow me to snap it into a FancyZone. I first need to release left click, allowing the tab's new window to appear, then I can snap that window into a FancyZone.

The biggest occurs when I have multiple Firefox windows open and snap one of them into a FancyZone. Often, one of the open Firefox windows will spontaneously shrink itself in size. When I try to manually resize the window back to normal, it shrinks further and further, until it is an invisible sliver. The only solution when this occurs is to fully restart Firefox.

It seems strange that Firefox has such poor compatibility with FancyZones, which is growing in popularity along with other productivity tools in PowerToys. Wondering if anyone else has experienced these issues, if there is any workaround, or if there is a fix being worked on.

Asked by Beej 5 months ago

Last reply by TyDraniu 4 months ago

Unable to view Yahoo email

This is the second time I have put this forward. Using Firefox on Windows 10, I am unable to view yahoo emails. I get a white screen with a black bar across the top. Y… (read more)

This is the second time I have put this forward. Using Firefox on Windows 10, I am unable to view yahoo emails. I get a white screen with a black bar across the top. Yahoo will tell me I have "5 unread messages". If I go into Yahoo using Edge, I can view the emails (which is why I think it must be a Firefox problem, but I may be mistaken. The one response was to empty the cache and such, which I have done and it doesn't help. Does Firefox not empty its cache each time I leave the site?

If this is a Firefox/Yahoo interactive problem, I apologize - it may be something about Yahoo. I have wandered all over their support sections though, without finding a potential solution.

Thanks for any support/suggestions you can make.

Asked by marcusdarnley 5 months ago

Last reply by jonzn4SUSE 5 months ago

Browser sceen greyed out

Hi, When I access my bank account on my main PC running Firefox when the screen opens up on the page to enter login details the screen greys out. If I use Google Chrome o… (read more)

Hi, When I access my bank account on my main PC running Firefox when the screen opens up on the page to enter login details the screen greys out. If I use Google Chrome on my main PC I can access the login. If I use my laptop using Firefox I can access the login. I have compared both Firefox settings on my main PC and Laptop and they appear to be the same. What can be done to allow access please. John

Asked by johnpaine 5 months ago

Last reply by cor-el 5 months ago

Sound and picture do not sync

Sound and picture do not sync Sound and picture do not sync when I stream TV using Firefox 133.0.3 64bit, but works perfectly with Edge and Chrome. Sad because Firefox i… (read more)

Sound and picture do not sync

Sound and picture do not sync when I stream TV using Firefox 133.0.3 64bit, but works perfectly with Edge and Chrome. Sad because Firefox is my favorite browser, so I hope you can help me solve this problem. My PC Intel I7 24gb RAM internet download speed 150gb

Best regards

Stefan Dahlman

Asked by Stefan Dahlman 4 months ago

Last reply by markwarner22 4 months ago

Can't Open Multiple Tabs while using Seeking Alpha

I can only open 2 tabs while using my Seeking Alpha financial program on Firefox browser. If I try to open a 3rd tab the Seeking Alpha program will not open. This issue… (read more)

I can only open 2 tabs while using my Seeking Alpha financial program on Firefox browser. If I try to open a 3rd tab the Seeking Alpha program will not open. This issue just started within the past few days and doesn't occur when using Seeking Alpha program on MS Edge browser. Hopefully you can fix this problem quickly otherwise I will have to start using Edge as my default browser.

Asked by FJK 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Loading AOL

I'm having trouble getting AOL, my homepage. When I log on to Firefox, I have an instant load to AOL. It doesn't load and I see files waiting to download in the lower lef… (read more)

I'm having trouble getting AOL, my homepage. When I log on to Firefox, I have an instant load to AOL. It doesn't load and I see files waiting to download in the lower left corner of the screen, but they don't. I have no problem with Microsoft Edge performance but haven't tried to access the homepage. Any suggestions?

Asked by jjjsev 4 months ago

Last reply by jonzn4SUSE 4 months ago

Issue with Website Functionality on Firefox

Dear Mozilla Community/Support Team, I am reaching out to report an issue with my <a href="https://chipotlmenu.com">Wesbite</a>, which is not functioning pro… (read more)

Dear Mozilla Community/Support Team,

I am reaching out to report an issue with my <a href="https://chipotlmenu.com">Wesbite</a>, which is not functioning properly when accessed through Firefox.

The website operates flawlessly on other browsers such as Chrome, Microsoft Edge, and Safari. However, on Firefox, I have noticed slow loading times, broken images and layout inconsistencies

This issue negatively impacts the user experience for visitors accessing the site through Firefox, which is a critical concern for me. I kindly request your guidance on diagnosing and resolving the problem. Please let me know if you need additional details or technical information to help investigate further.

Thank you for your time and assistance. I appreciate the dedication of the Mozilla team in supporting website compatibility and look forward to your response.

Best regards, Lily Floori Lilyfloori@gmail.com Owner, Chipotlmenu.com

Asked by lily jon 4 months ago

Last reply by markwarner22 4 months ago