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Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (read more)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Asked by Coffee Lunch and Crab 1 month ago

Last reply by tjf 3 days ago

I am unable to use my bank bill pay with Mozilla as of 8/1/2024. Are there changes to Mozilla that have blocked my bank?

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? … (read more)

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.

Asked by botchy110 2 months ago

Last reply by Straggler 3 hours ago

Cannot Play Movies on Amazon (Prime) at HD resolution (6GB) with version 130.0 Firefox

This is a continuing problem that showed up on version 127, maybe 128, and continued through 129, and now to 130.0. Attempts using Firefox to play movies at HD (highest … (read more)

This is a continuing problem that showed up on version 127, maybe 128, and continued through 129, and now to 130.0.

Attempts using Firefox to play movies at HD (highest 6GB data resolution) fail. Using, for example, the Edge browser works fine. This problem showed up as noted in the first sentence of this post. Manually changing an obscure "about:config" variable from 1 to 0 did not fix the problem.

I just updated to 130.0, immediately tried to play a movie at highest resolution, it failed. Changed the obscure variable from the value it had, 0, to 1 and it failed still. Changed it back to 0 and it failed.

Asked by YetAnotherUser 1 month ago

Last reply by cor-el 1 month ago

Font size of browser itself. Toolbar, bookmarks tabs etc

There has to be a way, but I can't find it. How do we enlarge the font size for tabs, toolbar, favorites, search bar etc. I like that we can customize the colors but the… (read more)

There has to be a way, but I can't find it. How do we enlarge the font size for tabs, toolbar, favorites, search bar etc. I like that we can customize the colors but the font size seems to have been left out. I know we can ctrl + to enlarge what's in the browser window but this has no effect on the actual browser fonts. They are wayyyy to tiny. Is there a fix for this?

Asked by lamareeb 2 months ago

Last reply by Amirhosain Noorzadeh 2 months ago

firefox version 129 continues to not play HD amazon prime videos

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as … (read more)

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729

Asked by YetAnotherUser 2 months ago

Last reply by arugula 1 week ago

Firefox has safesearch on everything

Every website has safesearch or the website itself is blocked. It seems to be acting like its got parental controls on. I am the owner of this house, no apartment or work… (read more)

Every website has safesearch or the website itself is blocked. It seems to be acting like its got parental controls on. I am the owner of this house, no apartment or work or public internet connection here its my own private internet. My other browsers aren't giving this problem so its a firefox exclusive issue.

Asked by Rob Vipera 2 months ago

Last reply by TyDraniu 2 months ago

ui fonts menu and toolbars

After running scannow and chkdisk on my Win 11 laptop, the fonts for menus and toolbars in Firefox (not for web pages) is unreadably small (about 6pt). I have tried adjus… (read more)

After running scannow and chkdisk on my Win 11 laptop, the fonts for menus and toolbars in Firefox (not for web pages) is unreadably small (about 6pt). I have tried adjusting layout.css.devPixelsPerPx, ui.textScaleFactor, and browser.display.os-zoom-behavior to recommended valus as well as above or below values. So far, no help. Please advise.

Asked by danielstrms766 1 month ago

Last reply by cor-el 1 month ago

unsupported browser

Why does PG&E (Pacific Gas & Electric) now refuse to accept login's to their website using Firefox? They claim that they no longer accept Firefox as a supported … (read more)

Why does PG&E (Pacific Gas & Electric) now refuse to accept login's to their website using Firefox? They claim that they no longer accept Firefox as a supported browser. Gotta use Microsoft Edge (ughh)

Asked by perfins 2 months ago

Last reply by jonzn4SUSE 2 months ago

August 6, 2024 Update

After the recent update I am no longer permitted to stream movies. How can I reverse this update, change it or will there be a patch to address this malfunction? I am not… (read more)

After the recent update I am no longer permitted to stream movies. How can I reverse this update, change it or will there be a patch to address this malfunction? I am not the only one that this has happened to. Every update changes my settings, I have learned to go back into settings and change back.

Asked by APureKindSoul 2 months ago

Last reply by jonzn4SUSE 2 months ago

Error Message for FireFox

What does the following error message mean and how can the problem be corrected? XUL Runner Error platform version '129.01' is not compatible with minVersion>=129.0 m… (read more)

What does the following error message mean and how can the problem be corrected?

XUL Runner Error platform version '129.01' is not compatible with minVersion>=129.0 maxVersion<=129.0

Thank you.

Nora Jones

Asked by Nora Jones 1 month ago

Last reply by NoahSUMO 1 month ago

UI Rendering error Windows ARM64

Fully patched Windows 11 on ARM Windows Surface Pro X SQ2 What I see: Misrendering of UI elements and some elements of webpages. Rectangular areas of all white with whit… (read more)

Fully patched Windows 11 on ARM Windows Surface Pro X SQ2

What I see: Misrendering of UI elements and some elements of webpages. Rectangular areas of all white with white on white text e.g. tab labels, settings page, etc.

What I tried. Uninstalling FF Reinstall FF Refresh settings

None of these fixed the problem for me.


Uninstalled Firefox Reinstall of Firefox

Asked by Ed French 3 months ago

Last reply by TyDraniu 3 months ago

Themes are bugged

I have the latest FireFox Nightly, and i'm using a theme from firefox's themes store, and it has all tabs "marked" for some reason, which is really annoying and I can't r… (read more)

I have the latest FireFox Nightly, and i'm using a theme from firefox's themes store, and it has all tabs "marked" for some reason, which is really annoying and I can't really identify on which tab i'm currently at

I'm pretty sure it wasn't like that before

Asked by Tyson 3 months ago

Last reply by TyDraniu 3 months ago

Lost codes

Firefox Motzilla code question I’m signing into Printify using my Firefox account. Everything was good getting my Etsy shop as it was. But all of this came to a halt bec… (read more)

Firefox Motzilla code question I’m signing into Printify using my Firefox account. Everything was good getting my Etsy shop as it was. But all of this came to a halt because I needed to pare my IPhone with my MacBook Pro. Couldn't get anywhere. Couldn't login to Prinitfy. It asked me for my code and this brought everything to a halt. I hunted everywhere. I don't have them. Needing codes is relatively new to me. I have been mostly working on designing and publishing products for Etsy. End of last year and this one, I've been hacked (4 months to repair) Right now I’m working on retrieving nearly everything including my identity. which happened last week. I believe over half of what I lost has been fixed. It is slowly coming to completion, but I need the codes or possibly new ones please, now to get into Printify. I have 73 products in my store.. To finish. the codes, where would they be? What do I do? I don"t know. I have much time to fulfill my mission, I've gone broke because of all the problems I've had, but I keep trying. Please help me. FYI, I work on a 2019 16" MacBook Pro: Sonoma 14.5.

My best to you all, Jane Magarigal

Asked by Jane Magarigal 3 months ago

Last reply by TyDraniu 3 months ago

Ctrl+K and Enter does not open the search engine page anymore

I don't want my search queries to be saved in the firefox search bar. I usually open a new tab with Ctrl+T, hit Ctrl+K to go to the search bar and hit enter without any k… (read more)

I don't want my search queries to be saved in the firefox search bar. I usually open a new tab with Ctrl+T, hit Ctrl+K to go to the search bar and hit enter without any keywords. This opens the search engine page (in my case google.com)

Now hitting enter with an empty search bar does nothing. Started happening with the new version 128.

Is there a shortcut alternative to opening the search engine in a new tab?

Asked by Ansive 3 months ago

Last reply by TechHorse 2 months ago