Firefox Community Forum

hello,last night some polish guy hacked my steam,ubisoft,facebook and google account,i managed to get everything back except mozzila, i get a error that im locked out of the account due to security reasons

Peoples, Starting yesterday I am unable to open the E-Trade login window. I simply see a blank window with the loading wheel spinning. I use Chrome and it pops right up. Anyone else experiencing this? Thanx, Steve

I typed in my code and its not working i downloaded duo and the google authentication app and typed in the codes and its giving me the error message that it cant log me in i want to get back in my account and this is giving me trouble please reach out to me at your earliest convenient

SOO! Mozilla is the browser BUT Outlook Hotmail is the messaging app. Did not know that. Assumed they were one in the same company. Over the years I somehow transitioned from Hotmail to Outlook which I assumed are one in the same. It appears my problem of inserting a picture into an email text lays with MS not Mozilla! How do I fix that? Can/should I switch to Mozilla Hotmail or is that automatically Outlook???

Inserting picture in email text does not work. When attempting to drag/Insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. I have not been able to find a solution. The dragged/Inserted picture always ends up outside the email text box and cannot be moved into it. Firefox 133.03 64-bit is up to date on Windows 10.

Is there a MS forum like Mozilla??? I am not the only person having this problem.

• Facebook emailed me a code number to put on my Facebook, so I can use my cell phone with Facebook. I don't know where to apply that code # onto my Facebook account....?

Hi. I'm trying to switch from chrome to firefox, and I see this strange, thick gray border/padding around the content of every page I view in the browser.

It's perfectly consistent between tabs and not part of the actual web pages. It grows and shrinks as I resize the window. It makes everything a bit smaller than it is in chrome.

I haven't been able to search and discover what it is/a solution, because the terms I try to search for produce different topics. What is this? Is there a setting I can change to turn it off?

I am using Firefox and Mendeley Reference Manager on a Macbook Air. For days I have been unable to use Mendeley Web Importer. I have it installed in Firefox I have used the latest software for Mendeley Web Importer 3.0 (I was made to believe that it is the latest version), I have refreshed Firefox and I have even deleted Firefox and reinstalled on my computer, I have tried customizing Firefox. The symbol for Mendeley Web Importer does not show up ind the collection of similar Add-ons (I hope that this is the correct term).

I would safe me quite a bit of time, if I could use the web importer. Can you help?

I'm getting a message "Your account has been locked for security reasons" when trying to signin into firefox or using my regular signin method on the mozilla website.

When i use the Google option it works on the website (including support page) but in the browser this option is not available. I'm unable to unblock my account. Haven't received un unblock email or something.

I cannot log into websites that use CloudFlare as their CDN. ChatGPT gave me a laundry list of things to check, and after exhausting that list, I decided that the great developers at Mozilla might be able to steer me in the right direction. Below is what ChatGPT suggested:

I asked:

> When trying to log into any resource that uses the CloudFlare CDN I get the following response: > > Icon for givewp.comgivewp.com > > Verify you are human by completing the action below. > givewp.com needs to review the security of your connection before proceeding. > Ray ID: 90067ba77ed70ff1 > Performance & security by Cloudflare > > After checking if I am human or not, the login proc fails with no error message and then just presents the captcha again. > > This only occurs when I attempt to login to resources that use the CloudFlare CDN. > > Is this a known issue with CloudFlare. If it is, is there a known solution to the issue?

ChatGPT replied:

> Experiencing a recurring CAPTCHA verification loop when attempting to access websites utilizing Cloudflare's security services is a known issue that can arise due to various factors. To address this problem, consider the following steps: > > Disable Browser Extensions: Certain browser extensions, particularly those related to privacy, security, or ad-blocking, may interfere with Cloudflare's verification process. Temporarily disable these extensions to determine if they are the cause. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "Add-ons and themes". > Disable the relevant extensions. > > Clear Browser Cache and Cookies: Accumulated cache and cookies can sometimes lead to verification issues. Clearing them may resolve the problem. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "Settings" > "Privacy & Security". > Scroll to "Cookies and Site Data" and click "Clear Data". > > Update Your Browser: Ensure that your browser is up to date, as outdated versions may have compatibility issues with certain security features. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "Help" > "About Firefox". > Firefox will check for updates and install them automatically. > > Check Browser Settings: Ensure that JavaScript is enabled and that your browser is configured to accept cookies, as disabling these can impede the verification process. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "Settings" > "Privacy & Security". > Ensure that "Enhanced Tracking Protection" is set to "Standard" and that cookies are enabled. > > Try Incognito or Private Browsing Mode: Accessing the website in incognito mode can help determine if the issue is related to browser settings or extensions, as this mode typically runs without extensions and uses default settings. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "New Private Window". > > Avoid Using VPNs or Proxies: Some VPNs or proxy servers can trigger security challenges. If you're using one, try disconnecting it to see if the issue persists. > > Check Your IP Address: Occasionally, certain IP addresses may be flagged by security systems. Restarting your router can assign a new IP address, potentially resolving the issue. > > Contact Website Support: If the problem continues, consider reaching out to the website's support team for further assistance. > > Implementing these steps should help resolve the CAPTCHA loop issue you're encountering. If the problem persists, it may be indicative of a more complex issue requiring further investigation.

Hi! This just started today. Not a problem before but...there is some ad blocker that won't let me watch you tub videos on my computer. I've tried fumbling around in settings, privacy, ad blockers etc but not finding the magic button. Any suggesions I'm on a windows 11 pc, using firefox and Gmail suite apps

Dear Mozilla,

Yesterday I successfully installed my [edited] @ledgreenus.com email on my desktop computer, but today I have no way to access it. I don't understand how it can be hidden like that. I can't do it on my cell phone either. Please help!

Alberto

I am using Firefox Nightly 136.0a1. I tried visiting the website "leetcode.cn", but it got stuck in an infinite refresh loop. It has been tested that the site can be visited using Edge. I have tried using troubleshoot mode or change my UA, but it just doesn't work.