Firefox Community Forum

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change.

Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up.

As I said, this worked in Firefox/DDG a couple of weeks ago.

IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024.

Can you assist please.

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the setting to turn off this option?

Every other day, I open FireFox and may get the following error: XULRunner - This profile was last used with a newer version of this application. Please create a new profile. Also, this error may come up while I already have had FireFox open for a while. Once this error comes up, I check the version, and sometimes the version is older than what it was, meaning, FireFox reverted back to an older version on it's own. I created a new profile, but the error comes back. I removed FireFox and all folders, and the error still comes back. There is nothing I can do to stop the error from showing up again. See attached images. I am on Windows 11 23H2, all windows updates caught up, and the current FireFox browser version is 138.03.

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

(Title): VPN is not working on my laptop

(Description):

Hello, I installed a VPN on my laptop, but it is not working. I cannot connect to any servers. I have tried restarting my laptop and reinstalling the VPN, but the problem still exists. How can I fix this issue?

Thank you.

This is a problem I only started experiencing yesterday, but if I try to upload an image to a website (such as social media), and I double-click a shortcut for a folder, it attempts to upload the shortcut as the selected file, instead of opening the folder.

This is only a problem with firefox, as I tried doing this in another browser and I was able to open it as a folder normally. Any ideas on what could be causing this or how to fix this?

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message:

400 Bad request Your browser sent an invalid request.

I don't understand why or how to correct it.

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway

I am using the latest version at the time of writing These errors only occur on my desktop PC I have tried to replicate this issue on both my phone (Android) and another laptop(Windows 11) but all the websites work normally on there.

I have tried the following, none of which have any effect:

• Clearing cookies
• using Troubleshoot mode
• Restarting
• Changing Useragent
• Using "Forget about this site"

The following do fix the issue

• Using a VPN
• Using Google Chrome
• Running Firefox in another profile

Going through the privacy and security tab and reseting all the settings sometimes works but only temporarily

The following are a few websites where the issue occurs

1. https://kdice.com/
2. https://latinitium.com/
3. https://theysaidso.com/
4. https://opensource.org/
5. httpe://obsidian.rocks/

Currently I can not access any website through firefox without a VPN. Other browsers are working without a VPN. I wonder if now China is blocking the firefox browser. Never had this trouble until today. Maybe it is a new setting i am missing or unaware of?

I have been having so many problems with Mozilla ( Firefox ) this year mostly due to freezing and the browser hanging. I have tried different fixes including refreshing and removing ad blockers but the problems come back and seems to persist with some sites being worse than others: I really like the layout of Mozilla but I have started using Chrome and Edge and I DO NOT have these issues with those browsers, actually Chrome is super fast and responsive. My question is what is going on with this browser that suddenly it becomes inoperable. If this situation does not change i will have to relegate Mozilla to little or no use except for the VPN version which so far seems fine. Help !

As of the last update, I cannot log into my at&t email. I can log in using google chrome but can't using firefox.

I've spent 4 hours on the phone talking to at&t tech support with no solution; therefore, it appears this log in problem may be because of a firefox update.

Is there any way firefox can fix this?

Thank you, George

Today I was no longer able to stream movies on Amazon Prime or Youtube. I watch Amazon movies most nights, watched last night. Tonight I got a message when I tried to continue watching a tv series on Amazon that I've watched for weeks. It said I had to update Firefox and told me how, but when I went thru the process Firefox said it was up to date. On Youtube I got an error msg. 99,999 . What is happening?

Hi, Firefox been really bad on Linux the past few months, it suffers from a severe memory leak in this following situation: - Multiple tabs, especially if they are in the private mode - The browser and these tabs are kept opened for few days - On linux I tried all the latest updates, I tried different types of firefox (waterfox ESR ZEN etc.), I disabled all addons, I tried all types of linux (debian, rpm, opensuse, and others), the problem is the same, it will have a big memory leak (32 gb ram) that it eats up all the ram, if I want to save an image it takes few minutes to save one, and recently it just crashes. This problem happens only on Linux, I have firefox account and it syncs the addons on my other windows machine, I have far more tabs opened and I have them opened now for weeks, and it's working as expected and smoothly with no issues, so it must be with the linux package.

Recently found a problem of high GPU usage when watching videos. I have encounter this on other websites but YouTube is the most prevalent. Currently running is a NVIDIA 4060ti and the percentages I am getting range from a low of 15 to the high of 28. Hoping to gather some information on the topic and would love some explanation. I have already tried with no extensions enabled but had no luck in stopping the issue. Version 132.0.2 (64-bit) on a Windows 10 desktop.

Hi

Reinstalled Win 10 pro on my i7 4th gen 16gb RAM 250 SSD copied firefox profile folder which brings back all my windows tabs bookmarks etc

I now get tabs crashing constantly

Before the reformat I used Norton 360 at mostley default settings for over 6 months with no problems,

tried turning things off in Norton

Norton 360 is reinstalled: browser extensions, password manager, norton homepage, norton safeweb, norton safesearch are all not installed Browser and browser data protection is on, VPN is off turned off auto protect and smartfirewall

use to use adblockplus and privacy badger firefox add ons with no problem these are now off

Ive refreshed startup and cleared startup cache

maybe when I copied the profile across it missed some files however I did zip the old profile folder and copied its a big file 690MB unzipped

crash reports

Crash ID: bp-8c10712c-d0a1-4794-a650-97fa20241120 Crash ID: bp-cfda1f88-afc4-4888-969e-01f080241120 Crash ID: bp-52c67cf0-5704-432a-bda9-017310241120 Crash ID: bp-41fe5c53-4786-4042-a25a-76f890241120 Crash ID: bp-9ac67edf-99fe-4422-ba95-3dea50241119

see included images of what looks corrupted addons and settings section in firefox settings

not sure what to do now

Over the past several days, Firefox has been randomly shutting down. When reopened, my previous tabs have disappeared. While setting up my laptop on a docking station today, I had to reboot several times. Every time it reopened my previously opened tabs are gone. Yes, I have Settings set to re-open Firefox with previously opened tabs. It has worked beautifully for me for years. Does anyone know what is going on? What I can do?