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  • Archived

expanding URL bar

i have tried every about:config option there is on google and i still can't disable the expanding URL bar (where once you've entered a asearch, heading back to the bar ex… (read more)

i have tried every about:config option there is on google and i still can't disable the expanding URL bar (where once you've entered a asearch, heading back to the bar expands a menu on the right side with a privacy icon, a drop down menu, a pocket icon, and the bookmark icon). very irritating.

i have seen options regarding the userChrome file but i'm inexperienced and probably messing something up.

any help would be much appreciated.

Asked by jim luther 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Trend Micro Add-on for Windows 10

Recently as of two (2) updates ago the Trend Micro Antivirus Add-on is no longer available. Is this an oversight? Would like to have Trend Micro Antivirus Add-on back onl… (read more)

Recently as of two (2) updates ago the Trend Micro Antivirus Add-on is no longer available. Is this an oversight? Would like to have Trend Micro Antivirus Add-on back online, thanks!

Asked by Golden Ratio 2 years ago

Last reply by Florian LE BOEUF 1 year ago

  • Archived

Firefox 77.0.1 address bar seem broken. Won't show common sites without deleting anything in the URL bar, no down arrow

I had set the about:config settings after 75 came out to fix the address bar. Today I got 77.0.1 and now the address bar seems broken again. When I mouse over it, there… (read more)

I had set the about:config settings after 75 came out to fix the address bar. Today I got 77.0.1 and now the address bar seems broken again. When I mouse over it, there is no longer a down arrow to click and show my common sites. If I click in the bar and then delete everything, the list of common sites appears. If I click away and click back into the blank address bar, now I have to hit the down arrow to get the list to appear. I need a way to get the down arrow back so the address bar works as expected.

These config options are all set to false:

   browser.urlbar.openViewOnFocus
   browser.urlbar.update1
   browser.urlbar.update1.interventions
   browser.urlbar.update1.searchTips
   browser.urlbar.update1.view.stripHttps

Asked by jake-firefox 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Malwarebytes reports Firefox.exe as a trojan attempting to contact a separately reported bad IP address

Malwarebytes interrupted with a pop-up alert saying Firefox was trying to connect to IP address 167.71.99.170 (https://urlhaus.abuse.ch/url/348428/), which apparently mi… (read more)

Malwarebytes interrupted with a pop-up alert saying Firefox was trying to connect to IP address

167.71.99.170 (https://urlhaus.abuse.ch/url/348428/),

which apparently might be bad?

Interestingly, the above urlhaus link initially reported the hit on the IP address per a Pascal Geenens (@geenensp on twitter) who writes for a security blog at

Thanks to any and all who might be able to help!

-Log Details- Protection Event Date: 6/4/20 Protection Event Time: 4:18 PM Log File: 920f76a0-a6a0-11ea-9633-00ffc7e81200.json

-Software Information- Version: 4.1.0.56 Components Version: 1.0.920 Update Package Version: 1.0.25022 License: Premium

-System Information- OS: Windows 10 (Build 18362.836) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files (x86)\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0

-Website Data- Category: Trojan Domain: IP Address: 167.71.99.170 Port: 443 Type: Outbound File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe


(end)

Asked by thompson.g 2 years ago

Last reply by the-edmeister 1 year ago

  • Archived

How do I disable that terrible, cancerous, ridiculous MegaBar that I am forced to use now with 77?

The first time I noticed the Megabar (I believe it was FF75) I absolutely hated everything about it and ruins the experience using Firefox. I am also not alone in this ma… (read more)

The first time I noticed the Megabar (I believe it was FF75) I absolutely hated everything about it and ruins the experience using Firefox. I am also not alone in this matter because as soon as the change was established, communities popped within hours to fix the problem. The old way of fixing this eyesore of an issue was the old about:config and changing around the settings then VIOLA! back to normal. Now after the update to 77, the Megabar is back and forced down everyone's throat and the old about:config is no longer the fix to this terrible experience. Literally after an hour of this trashbar being up, videos and guides popped up to try to fix it. Whole communities have been formed to hate this feature and ask Firefox to change it, or at least make it optional to go back. My question is, looking through google has only come up with the chrome.css(?) fix to this mess. Is there any way to change it back to the old url bar without having to go through the chrome.css fix or just uninstalling and reinstalling a previous Firefox or do I have to just migrate to another browser like Opera or Chromium?

Asked by Joe 2 years ago

Last reply by cor-el 1 year ago

  • Archived

CHANGE BACK THE URL BAR

Please change back the URL bar ever since it was added a month ago or whenever it has been SO annoying. I'm about to change browsers because I cannot stand it anymore. It… (read more)

Please change back the URL bar ever since it was added a month ago or whenever it has been SO annoying. I'm about to change browsers because I cannot stand it anymore. It is visually unattractive and obnoxious looking.

Also, highlighted text in it is a blue font color with no highlight. Why is this different from every other Windows program?? It is not easy to tell that text is highlighted. It should be HIGHLIGHTED blue with a white font color.

Asked by Jadis 2 years ago

Last reply by AliceWyman 1 year ago

  • Archived

Facebook is glitching due to Firefox browser

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my… (read more)

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my phone and I was able to do both with them all. But I still can't in Firefox. I've checked to make sure I'm updated, and I am. So she suggested I reach out to you. Should I try uninstalling Firefox and re-installing? I'm assuming I'll lose my history? Thank you!

Asked by tea4thee 2 years ago

Last reply by Trainmanhowe 1 year ago

  • Archived

Color management fails after last update. (but not completely!)

Hello, (i think) after the last update(9/6/20), there is a problem with mozilla color management. My monitor is calibrated, the profile works fine but not in the browser.… (read more)

Hello, (i think) after the last update(9/6/20), there is a problem with mozilla color management.

My monitor is calibrated, the profile works fine but not in the browser.

I tried to change the settings from this page - about:config - but nothing works.

The color settings in the browser was already(always) true, 1, 0 i tried other combinations, did not work.

So the result is strange because when color management is enabled, it works for videos(i think), not for every button, not for toolbars, not for thumbnails and generally not for images!

I will upload an example from youtube page, check the red color with c.management enabled and disabled.

Maybe there is a problem inside the code or it is just me, maybe the profile, my settings.

Thank you

Asked by giorgiofgr 2 years ago

Last reply by cor-el 1 year ago

  • Archived

not log in to site

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log … (read more)

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log ins and removed original log in that was saved, gon back to the (site which is my energy supplier) put in my email, then password all is correct but it just will not open anything the dots on top left of page just keep going back and forth, yet if i go onto IE and log in it comes up instantly, maybe I should change!!

Asked by journeyman 2 years ago

Last reply by daniel_a_g 1 year ago

  • Archived

r20.rs6.net taking over emails and rerouting

Somehow instead of being able to go directly to an internet address from an email instead it puts me thru something that begins with r20.rs6.net (followed by many letters… (read more)

Somehow instead of being able to go directly to an internet address from an email instead it puts me thru something that begins with r20.rs6.net (followed by many letters and numbers) and sometimes redirects. Do not know how to get rid of it. Really appreciate if someone knows how to resolve. Thanks

Asked by MJM MD 2 years ago

Last reply by jamesb22 1 year ago

  • Archived

Can not watch video (Bug)

After Update, from 77.0 to 77.0.1 I am facing an issue. Now most of my YouTube videos are broken... I can hear but can not watch. It also happend with other websites. I r… (read more)

After Update, from 77.0 to 77.0.1 I am facing an issue. Now most of my YouTube videos are broken... I can hear but can not watch. It also happend with other websites. I reset, reinstall, cleared cache, removed extension to fix the problem.. but no result.

Asked by Sudipan 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Undo close tab doesn't work

Hi guys, I have a problem with firefox. The option to undo close tab (whether its the shortcut, or the right click on tabs menu) doesn't work correctly for me, it always … (read more)

Hi guys, I have a problem with firefox. The option to undo close tab (whether its the shortcut, or the right click on tabs menu) doesn't work correctly for me, it always open a randomly closed page from a while ago and not the recently closed one.

I thought it was a problem with how I close the tabs (ie. if i click on the x or ctrl+w, or the mouse wheel) but it doesn't make a difference, the undo closed tab still doesn't work right.

I tried looking for a solution on here and online but found nothing concrete. So, I appreciate any help.

Asked by seeingolive 2 years ago

Last reply by rgr81_ 1 year ago

  • Archived

Can't enable Two-Step Authentication

I cannot enable Two-Step Authentication. When I add it to my authentication app, and type in the 6-digit code, I get the error, "Invalid two-step authentication code". … (read more)

I cannot enable Two-Step Authentication. When I add it to my authentication app, and type in the 6-digit code, I get the error, "Invalid two-step authentication code". I have tried several different authentication apps, but none work. Anyone else having this issue?

Asked by Dereck 2 years ago

Last reply by LaughingBubbba 1 year ago

  • Archived

Unable to post Facebook picture comments only. Can post to main page.

Noticed after a FireFox update I am unable to post picture comments to others posts on Facebook. GIFs and emojis are fine. Tried resetting Firefox and deleting extensions… (read more)

Noticed after a FireFox update I am unable to post picture comments to others posts on Facebook. GIFs and emojis are fine. Tried resetting Firefox and deleting extensions. No change. Restarted computer. No change. Can, however, post pics on other browsers like Chrome. Using updated Mac OS Catalina.

No ideas what else to try.

Asked by jws360 2 years ago

Last reply by mishmish 1 year ago

  • Archived

Extensions / profil / sync ?

Hello, Here is the problem I encounter in firefox (windows 7 system): - the extensions are no longer functional - reinstalling them solves the problem only until the next… (read more)

Hello, Here is the problem I encounter in firefox (windows 7 system): - the extensions are no longer functional - reinstalling them solves the problem only until the next start - fixing firefox did not solve the problem. When I thought about it I wondered if the problem did not follow the use of 'sync' in a non-administrator profile under ubuntu. I disconnected this machine (ubuntu) via the sync interface on my PC but the problem persists. What should I do, knowing that I currently no longer have access to this ubuntu computer (if the problem really comes from there)?

Bonjour, Voici le problème que je rencontre dans firefox (système windows 7) : - les extensions ne sont plus fonctionnels - leur réinstallation ne règle le problème que jusqu'au démarrage suivant - réparer firefox n'a pas résolu le problème. En y réfléchissant je me suis demandé si le problème ne fait pas suite à l'usage de 'sync' dans un profil non-administrateur sous ubuntu. J'ai déconnecté cette machine (ubuntu) via l'interface sync sur mon PC mais le problème perdure. Que faire, sachant que je n'ai actuellement plus accès à cet ordi ubuntu (si tant est que le problème vienne réellement de là) ?

Asked by pie3re-sync 2 years ago

Last reply by pie3re-sync2 1 year ago

  • Archived

i only get one printer to print to i have three printers I do not get any of microsofts printers either i.e print to pdf

I do not get aselection of printers to print with. I only get one of my online printers. None of MS printers i.e PDF to file etc. I have seven printers in all in the dev… (read more)

I do not get aselection of printers to print with. I only get one of my online printers. None of MS printers i.e PDF to file etc. I have seven printers in all in the devices file of setup

Asked by rogerplayford 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How Do I Change/Disable Keyboard Shortcuts?

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which… (read more)

I do not use the majority of keyboard controls in Firefox-- only Ctrl+F. Lately, I've noticed that using Ctrl+I in editor windows also pops up the Page Info window, which I have never used on purpose and am perfectly comfortable accessing via Firefox's menubar.

I have been searching for over an hour, and every Firefox add-on that I can find to fix this problem has been removed.

Ideally, I would like to be able to configure all of my keyboard shortcuts, but practically I will settle for being able to disable Ctrl-B, Ctrl-I, and Ctrl-U.

Asked by Viktyr C Gehrig 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Fonts replaced with question marks in boxes

This problem is not new. Every time I've gotten fed up with Chrome and have fled to Firefox I've had this problem... I'm talking years! Screenshots are attached. If I ju… (read more)

This problem is not new. Every time I've gotten fed up with Chrome and have fled to Firefox I've had this problem... I'm talking years! Screenshots are attached.

If I just open Gmail, fonts display correctly in my inbox. If I click on an email to open a website, or type something into a Google search, I get what's attached. I have none of these problems using Chrome, Safari, or doing a Yahoo search.

I don't know if it's a font conflict? I've cleared the cache and cookies and restarted. I've opened Firefox in Safe Mode... the issue persists. Our Mac Book Pro laptop using Firefox as the browser also does not have any issues.

I hope someone has some experience with this so I can FINALLY fix this. Thanks to anyone who can help!

Asked by vickifeldman 2 years ago

Last reply by cor-el 2 years ago