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Firefox Auro updated and deleted all of my bookmarks. There is no option to recover bookmarks and syncing from another device isn't working.

All of my bookmarks have been disappeared with a new automatic update (9/22) and now I'm left with no bookmarks at all. My other devices were not synced because my work c… (read more)

All of my bookmarks have been disappeared with a new automatic update (9/22) and now I'm left with no bookmarks at all. My other devices were not synced because my work computer needed different links saved. Any easy options for recovery? The bookmark management tool shows no options to import bookmarks and clicking any of the restore or import options does literally nothing. This is a huge issue for work flow and is putting me out of schedule. Why would an update remove ALL bookmarks? Seems like a serious over look in function.

Asked by kostagkapellas 2 months ago

Last reply by nichole3 1 day ago

my desktop has changed i used to have buttons to access frequently used sites appear when i open firefox and now i don't, what happened and how do i get that back, in addition all my booklmarks have disapeared

my desktop has changed i used to have buttons to access frequently used sites appear when i open firefox and now i don't, what happened and how do i get that back, in add… (read more)

my desktop has changed i used to have buttons to access frequently used sites appear when i open firefox and now i don't, what happened and how do i get that back, in addition all my booklmarks have disapeared how can i get it back

Asked by jamesviney 2 months ago

Last reply by George Kitsoukakis 2 months ago

Closed Pinned Tabs Even After Setting Firefox to Reopen Previous Tabs after Closing

Hi, I have the settings of 'General > Startup > [checked] Open previous windows and tabs' on. Most of the time it works as expected, but there are several occurren… (read more)

Hi, I have the settings of 'General > Startup > [checked] Open previous windows and tabs' on. Most of the time it works as expected, but there are several occurrences when all of the sudden all of my pinned tabs are gone. When this happened, I usually tried the 'Command + Shift + T' to restore them. Sometimes they came back, some other times, they don't.

Can you fix it?

It's starting to get really irritating because I can have >12 tabs pinned and it's troublesome to have to remember them all in case this happens again in the future.

Thanks!

Asked by debora.sormin1 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox freezes at Google sign in

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared t… (read more)

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared the cache and cookies, unchecked "Hardware Acceleration" and other recommendations from other posts. Please talk to me like I'm your Baby Boomer dad.

Asked by mbarroso 1 month ago

Last reply by Konstantina Papadea 1 month ago

UI Buttons do not work, Bookmarks have all dissapeared, right click is not working.

A couple days ago, some weird issues have started: All my bookmarks are gone Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu… (read more)

A couple days ago, some weird issues have started:

  • All my bookmarks are gone
  • Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu)
  • Similarly, right clicking to open a menu (such as "Save Image") also does not work
  • Any dropdown menus in websites seem to also not work. For example, in this very support page, I could not select an option in the "Which topic best describes your question?".

I can't restart and troubleshoot Firefox since I can't access the 3 bar menu.

Asked by Nesi 1 month ago

Last reply by Nora 2 weeks ago

enable cookies in browser

I keep getting a message when loggin into my gmail account to enable cookies. I'm using firefox so I assume that's where it want cookies enabled but I don't find a settin… (read more)

I keep getting a message when loggin into my gmail account to enable cookies. I'm using firefox so I assume that's where it want cookies enabled but I don't find a setting for it

Asked by larry r 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Deleting Bookmarks

I have Firefox installed on three Windows Desktop Computers. On one, I just cannot delete Bookmarks, no matter what suggestions I try. Verify Integrity of the database … (read more)

I have Firefox installed on three Windows Desktop Computers. On one, I just cannot delete Bookmarks, no matter what suggestions I try. Verify Integrity of the database produced no results. I do not, for a variety of reasons, sync bookmarks (or anything else) between the three installations. Experienced user that has spent far too long on what should be a simple issue.

Asked by Beowolf464 2 months ago

Last reply by Denys 3 days ago

Bing Search Engine

When I download firefox, the download automatically shows Bing as the search engine, even if I designate another search engine such as Chrome. I want to delet eBing from… (read more)

When I download firefox, the download automatically shows Bing as the search engine, even if I designate another search engine such as Chrome. I want to delet eBing from FireFox or I will have to use another browser,

Asked by wlvincent99 2 months ago

Last reply by Denys 2 months ago

Opening previous session tabs

When my internet goes out and I check if it's back up by opening Firefox, if it's not back up then all the tabs from the previous session get lost if I close the browser.… (read more)

When my internet goes out and I check if it's back up by opening Firefox, if it's not back up then all the tabs from the previous session get lost if I close the browser. None of my other browsers do this; they all open with the previous session. This is a major issue, because I lose hours of work each time.

Asked by rabows 2 months ago

Last reply by jonzn4SUSE 2 months ago

why cannot I watch Paramount movies. comes up with code 111

I am unable to watch movies on paramount +. it says unable to load code 111. has something to do with blocking or firewall or I really don;t know. I am 86 yo and have no … (read more)

I am unable to watch movies on paramount +. it says unable to load code 111. has something to do with blocking or firewall or I really don;t know. I am 86 yo and have no grandkids close. HELP

Asked by william perry 2 months ago

Last reply by Denys 2 months ago

Developer Edition

Developer edition seems to be blocking Today's Deals when browsing amazon.com. Regular firefox does not do this. Suggestion on what to do to fix it. Also trying to bro… (read more)

Developer edition seems to be blocking Today's Deals when browsing amazon.com. Regular firefox does not do this. Suggestion on what to do to fix it.

Also trying to browse distrowatch give the following: Warning: Potential Security Risk Ahead.

Asked by Grumpy 2 months ago

Last reply by Paul 2 months ago