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Virus file keeps auto downloading each time that I open Firefox

A virus file, from a website, keeps automatically downloading each time that I open my Firefox browser. I have tried clearing the cookies and history but the file keeps s… (read more)

A virus file, from a website, keeps automatically downloading each time that I open my Firefox browser. I have tried clearing the cookies and history but the file keeps showing up as downloaded but the actual file is not in the general download folder? I only see where it download and says downloaded in the download list. The file contains a virus and also Firefox states that its dangerous. I never clicked to open the file.

How to stop this from keep automatically downloading when I open my browser? Please help ASAP Thanks

The file is: 7z2201-X64.msi download tracked to: 7-zip.org Virus website address: www.7-zip.org/a/7z2201-x64.msi

Asked by ant35020 5 months ago

Last reply by zeroknight 5 months ago

CCTV camera on Firefox

I try to see pictures from CCTV camera by IP adress. After log in I see massage that pligin file is not awailable and it is nesessery to download this file. After downloa… (read more)

I try to see pictures from CCTV camera by IP adress. After log in I see massage that pligin file is not awailable and it is nesessery to download this file. After download file vplugin.exe, I install the software restart the browser and still have massage about plugin file. Did you ever met such problem before?

Asked by wiktor.szylejko 5 months ago

Last reply by cor-el 5 months ago

My Firefox account was (very likely) HACKED, do you care Mozilla?

I posted here the other day and no help came my way. I had all my emails accounts at Google, my xbox account, my facebook and my MS account hacked. What do they all hav… (read more)

I posted here the other day and no help came my way.

I had all my emails accounts at Google, my xbox account, my facebook and my MS account hacked.

What do they all have in common?

Their log in and password were saved in my Firefox.

The other gmail accounts I have that are not saved were NOT hacked.

Is it just a coincidence?

Can anyone at Mozilla care to respond?

Thank you

Asked by Marcelo 5 months ago

Last reply by Dropa 5 months ago

Firefox freezes when i type something in a text field

For example when i use google and type something in the search field and press enter, firefox freezes for 5-10 seconds. Same problem on other websites when i type someth… (read more)

For example when i use google and type something in the search field and press enter, firefox freezes for 5-10 seconds.

Same problem on other websites when i type something in such search fields.

I allready tryed to repair and reinstall firefox, but the same problem again.

Thanks for your help :-)

Asked by Werner Wintersteller 5 months ago

Last reply by cor-el 5 months ago

Firefox Synced over my Backups, Now all my Bookmarks and Passwords are gone

So I reformatted my computer today, but the process allowed me to keep all my personal files. I had made a backup in my appdata for all my passwords and bookmarks like Fi… (read more)

So I reformatted my computer today, but the process allowed me to keep all my personal files. I had made a backup in my appdata for all my passwords and bookmarks like Firefox allows when you're in Manage Passwords or Manage Bookmarks. After the formatting, I sign into my Firefox account, and it Syncs almost immediately. When I go into my appdata, the profile has been overwritten by the new sync, meaning all my passwords and bookmarks are now no longer available. Is there legitimately anything I can do??

Asked by renunez0101 5 months ago

Last reply by cor-el 5 months ago

YouTube no longer always to play video resolution above 360p in FireFox anymore.

Why does FireFox not allow me to play videos in Youtube above the resolution 360p. Since now FireFox won't allow me to play YouTube videos from 720p or 1080p anymore. Whi… (read more)

Why does FireFox not allow me to play videos in Youtube above the resolution 360p. Since now FireFox won't allow me to play YouTube videos from 720p or 1080p anymore. While other browser's allow me to play above 360p up to 4K resolution. What is going on with FireFox this never happen before until the upgrade of FireFox in Manajaro ARM.

Asked by ltheocha 5 months ago

Last reply by zeroknight 5 months ago

mail folders

Hi. Thanks for your help. I like to save some emails in a detailed and extended folder list. Whenever I create a folder list to file emails I don't want to delete, it eve… (read more)

Hi. Thanks for your help. I like to save some emails in a detailed and extended folder list. Whenever I create a folder list to file emails I don't want to delete, it eventually disapears. How can I stop this happening?

Asked by 4qzkztd57t 5 months ago

Last reply by cor-el 5 months ago

click and drag scrolling is always extremely slow

When I highlight text and move my cursor down to the bottom edge of the screen to scroll, it is super slow when going down. However if I do the same and scroll upwards by… (read more)

When I highlight text and move my cursor down to the bottom edge of the screen to scroll, it is super slow when going down. However if I do the same and scroll upwards by moving my mouse cursor to the top edge to scroll, it scrolls at a reasonable fast rate. The issue does not fix when I start in safe mode, or in private windows. The issue is exclusive to highlighting text and holding down to scroll. My scroll speed by clicking the scroll bar is normal, and so is using two fingers on my laptop (Asus Zenbook 14) to scroll down.

I don't encounter slow click and drag scrolling on google chrome.

Asked by reyhan.quayum 5 months ago

Last reply by zeroknight 5 months ago

Disabling GPU makes FF faster (on my machine)

Hello there, It's more an observation than a question. FF was slow when several pages with video feeds were opened. Looking at the about:processes, I saw that the GPU u… (read more)

Hello there,

It's more an observation than a question.

FF was slow when several pages with video feeds were opened. Looking at the about:processes, I saw that the GPU usage was high. Disabling hardware acceleration solved this problem.

This occurred on a Dell XPS-15-9520, Win11, i5-12500H, 64GB RAM, Iris Xe. I don't have this problem on Linux machines.

May I suggest to benchmark and monitor hardware acceleration so that both CPU and GPU are used in case of heavy workload?

Many thanks,

Olivier. (very long time, happy, FF user ... )

Asked by romarin12 5 months ago

Last reply by zeroknight 5 months ago

100% cpu and memory

after a few minutes, memory and cpu usage climbs to 100%. just started a few weeks ago. downloaded and reinstalled firefox but still have the same problem. any suggest… (read more)

after a few minutes, memory and cpu usage climbs to 100%. just started a few weeks ago. downloaded and reinstalled firefox but still have the same problem.

any suggestions?

thanks, dave

Asked by dkbwis 5 months ago

Last reply by cor-el 5 months ago

Directv streaming on computer

Directv streaming has been operational since I signed up a few weeks ago until today using FireFox browser except today. After signing into Directv , the channels display… (read more)

Directv streaming has been operational since I signed up a few weeks ago until today using FireFox browser except today. After signing into Directv , the channels display correctly but will not open for viewing. Need guidance on the fix.

Asked by rcmann10 5 months ago

Last reply by cor-el 5 months ago

How to View and Manage Cross-Site Cookies Permissions"

Hello Firefox Support, I hope this message finds you well. I am wondering if there is a way for me to view the list of websites where I have allowed or blocked cross-sit… (read more)

Hello Firefox Support,

I hope this message finds you well. I am wondering if there is a way for me to view the list of websites where I have allowed or blocked cross-site cookies. Any assistance you could provide on this matter would be greatly appreciated.

For example, if I blocked a cross-site permission for google.co.uk, would there be any way to see what I blocked?

Thank you for your time and support.

Asked by Anand Prajapati 5 months ago

Last reply by Dropa 5 months ago

cache not fully clearing

When I type the first letter of a certain site, the full site automatically comes up but the old index page is used (www) not the new index page of the site (without www)… (read more)

When I type the first letter of a certain site, the full site automatically comes up but the old index page is used (www) not the new index page of the site (without www) so the site never comes up. The site is https://www.zeninthezone.com/ I've cleared cache cookies and history to no avail.

Asked by Shayn De Mur 5 months ago

Last reply by cor-el 5 months ago

bookmarks sync from browser into subfolder on another browser

Is it possible to perform partial bookmarks sync? Let's say, bookmarks from machine A that are synced to the server completely would be then synced from the server to a… (read more)

Is it possible to perform partial bookmarks sync?

Let's say, bookmarks from machine A that are synced to the server completely would be then synced from the server to a bookmarks subfolder on machine B, is it possible? The rest of the bookmarks on machine B would need not to sync to the server in such case.

Alternatively, both machines sync to the server but the user would need to specify which bookmark sections (folders) need to be synced and which not, thus avoiding duplication and maintaining consistency.

Asked by alexei.gusev 5 months ago

Last reply by cor-el 5 months ago