Showing questions tagged: Show all questions

Saved tab groups disappeared

Hello, I'm writing because I’ve encountered an issue with the tab groups feature in Firefox. Some time ago, after a browser update, I noticed a new feature that allowed… (read more)

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

Asked by atmosferna 6 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox not working, youtube,facebook and other sites?

Hi, all of a sudden today, firefox has not worked properly, initally i thought it was my router, but upon trying google chrome, i can confirm its firefox not working as i… (read more)

Hi, all of a sudden today, firefox has not worked properly, initally i thought it was my router, but upon trying google chrome, i can confirm its firefox not working as intended. I cant watch any youtube vids, they just sit on a loading circle, facebook wont load and various other websites wont load. Ive tried clearing cache/cookies etc, tried resetting my pc, nothing is working?

Asked by Achilles 9 hours ago

Last reply by Paul 1 hour ago

YouTube premium freezes. I have taken several steps: 1 used a private tab; 2 used the appropriate cookie /tracker settings; but still YouTube seems to freeze. others have the same issue. it's time to come up with a solution.

Mozilla needs to come up with a permanent solution to this issue. I know that Google probably started it by somehow changing YouTube, but Mozilla needs to react and come … (read more)

Mozilla needs to come up with a permanent solution to this issue. I know that Google probably started it by somehow changing YouTube, but Mozilla needs to react and come up with a solution.

Asked by tgarner444 2 months ago

Last reply by Jerilynn 21 hours ago

"Security Sandbox is disabled" pop up under toolbar

I recently opened Firefox to see a new flagged warning under my toolbar that says "The security sandbox is disabled. Your configuration is unsupported and less secure." … (read more)

I recently opened Firefox to see a new flagged warning under my toolbar that says "The security sandbox is disabled. Your configuration is unsupported and less secure."

I have gone into about:config and adjusted every security.sandbox element to see if that would change anything; it did not.

I am running on Windows 11 Home so I cannot install or properly run Windows Sandbox.

I would either like a solution to enable the sandbox once again, or just remove the notification from the toolbar.

Asked by Willow 2 months ago

Last reply by petrolxl 1 month ago

enabling mic usage

I recently added ChatGPT as a search engine option. I tried to use the voice interface to simply ask the question instead of typing it out. An error message quickly appea… (read more)

I recently added ChatGPT as a search engine option. I tried to use the voice interface to simply ask the question instead of typing it out. An error message quickly appeared that stated "To use voice mode, you'll need to enable your microphone and try again." I could not find a way to grant this permission. The only setting mentioning "permissions" was in privacy & security. When I click on "settings" I receive the following message showing websites which have asked for permission so that I could choose to grant it or not, but, what it does not provide is a way for me to grant spontaneously if I choose to. ChatGPT has not requested permission so how do I, without a request from a site, choose to grant them permission to access and use the mic on the laptop so that I can simply talk to it?

Asked by Bruce Henson 4 months ago

Last reply by Paul 4 months ago

Using Firefox for searching has recently rendered a message including the reCaptcha I'm not a robot

I'm afraid I picked up malware despite Sophos due to this message upon routine searches, e.g. "Where's the nearest pet store". About this page Our systems have detected … (read more)

I'm afraid I picked up malware despite Sophos due to this message upon routine searches, e.g. "Where's the nearest pet store". About this page Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen? IP address: 206.194.252.88 Time: 2026-01-13T22:42:41Z URL: https://www.google.com/search?q=Pettstores+near+33069&ud m=14&sei=YMpmafbPMZyKwbkPzc23sAE

It's preceded by the reCaptcha request to check the box stating I'm not a robot.

I'm afraid to enter any passwords on here, to order anything, and especially engage in banking. I'm in a rental using WiFi, Thank You, Eileen

Asked by emcinerney80 1 day ago

Last reply by Denys 39 minutes ago

Shortcuts missing

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the sho… (read more)

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the shortcuts are still not there. on the main firefox page there is actually no shortcut icons on there...at all. all of the options in settings work with the exception (of course) the shortcuts. i would like to know why this is happening...thx

Asked by blakespf13 1 week ago

Last reply by S 1 week ago

Update to Firefox 141.0 and Google Maps

I updated to Firefox 141.0 and now Google Maps is not working correctly. When I look for directions the map does not show the route. If I go to street view I get a black … (read more)

I updated to Firefox 141.0 and now Google Maps is not working correctly. When I look for directions the map does not show the route. If I go to street view I get a black screen. Google maps is working fine on Edge or Google on the same pc.

Asked by kecctime 5 months ago

Last reply by A Guertin 1 month ago

Firefox Multi-Account Containers Issue

I recently wiped & reloaded my computer. Multi-Account containers re-installed successfully & I see all my containers. The issue is with sign-in to Reddit.com w… (read more)

I recently wiped & reloaded my computer. Multi-Account containers re-installed successfully & I see all my containers. The issue is with sign-in to Reddit.com website. If I try to login using a container, I get invalid username or password error. If I login without using a container, it's fine. I am copy/pasting my account info. I tried different containers; same issue. Tried creating a new container; same issue. Try again without using a container; login to Reddit is successful.

Asked by cgifford 3 months ago

Last reply by Lonnie 10 hours ago

AI crap

Firefox had been a safe haven for anti-AI, and used to be my go-to search engine. If this AI bullshit continues, no one will respect or use the browser. Stop implementing… (read more)

Firefox had been a safe haven for anti-AI, and used to be my go-to search engine. If this AI bullshit continues, no one will respect or use the browser. Stop implementing AI garbage that steals data

Asked by 8qxhygcsq5 3 weeks ago

Last reply by Paul 3 weeks ago