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the f 10 option

i ve been sing firefox since 2006, but now it is becoming v annoying cuz of the f 10 option.. a user ve to enable the menu bar to avoid shuffling between show and hide th… (read more)

i ve been sing firefox since 2006, but now it is becoming v annoying cuz of the f 10 option.. a user ve to enable the menu bar to avoid shuffling between show and hide the menu bar which makes the page v small, when there is already an option ( alt button ) then why there is another ( f 10 ) button is bound to it? plz remove f 10 as i ve to use this for another purpose.. and do not show the password window until any login page is browsed as we ve to cancel it each time we open firefox and most of the time we do not need it..its extremely annoying .

Asked by Rock 19 hours ago

Last reply by jscher2000 - Support Volunteer 1 minute ago

Bookmark synced tabs without opening them?

Hi Trying to make sync work the way I want. Initial question: I've synced tabs between Windows desktop and Android. Now I would like to bookmark all those tabs in the de… (read more)

Hi

Trying to make sync work the way I want. Initial question:

I've synced tabs between Windows desktop and Android. Now I would like to bookmark all those tabs in the desktop browser, without opening them first. I've found out how to view them in the side bar, but I see no option to bookmark all tabs.

It would be nice to have synced Tabs in the Library window and Options panel.

Asked by tilsig-firefox 1 day ago

Last reply by jscher2000 - Support Volunteer 8 minutes ago

Firefox is causing 100% disk utilization on Windows 10 Pro PC

Beginning about a month ago, I started noticing that Firefox was causing disk utilization on my Windows 10 Pro PC to go up to 100 % disk utilization and stay there for 2 … (read more)

Beginning about a month ago, I started noticing that Firefox was causing disk utilization on my Windows 10 Pro PC to go up to 100 % disk utilization and stay there for 2 or 3 minutes. My PC was timing out on other applications. Eventually it would return to normal levels but as I'd continue to use it and open additional tabs and windows of Firefox, the problem would repeat and get worse.

As time went on, I started getting to periods where the PC would become completely unresponsive and the disk utilization would to to 100% and stay there for 10+ minutes. I'd be forced to do a shutdown/restart but that might take as long as 15 minutes to shutdown.

Firefox (64 bit) v107.0 is what's currently installed on my system. My PC is a Dell Precision desktop with 16 GB of memory and a 1 TB WD Blue SSD for the C: drive.

I did try the Firefox refresh but that had no effect.

I started using Chrome and do not have any disk usage issues with it. I've also used MS Edge as well and disk utilization stays at normal levels, even with 10 or more tabs or windows open simultaneously.

I searched online and have seen complaints about Firefox causing this problem but all those are from 3+ years ago. Nothing recent. One fix suggested uninstalling the 64 bit version and going with the 32 bit.

Any suggestions?

Thanks.

Asked by bhartung 1 week ago

Last reply by jscher2000 - Support Volunteer 21 minutes ago

cache clearance

I have set firefox to clear the cache on shutdown. It does not work. Every night I shutdown and reopen in order to clear the cache manually. It does not work. I was alway… (read more)

I have set firefox to clear the cache on shutdown. It does not work. Every night I shutdown and reopen in order to clear the cache manually. It does not work. I was always left with 38kb. Now it's 63kb. What can I do other than dump firefox and find an alternative browser?

Asked by wulliehughes5 7 hours ago

Last reply by Dropa 2 hours ago

Cannot Login to SSA Website

I am using Firefox 107.0.1 on a Windows 10 machine. And, I am not able to login to the SSA website (US) using Firefox. I reviewed the answers in the post (https://suppo… (read more)

I am using Firefox 107.0.1 on a Windows 10 machine. And, I am not able to login to the SSA website (US) using Firefox. I reviewed the answers in the post (https://support.mozilla.org/en-US/questions/1354403) and tried several of the possible solutions (safe mode, rename/delete profile, reboot computer, etc) without any luck. I've attached a screenshot of the error when trying to login using Firefox.

Strangely, I've used Firefox exclusively to login (latest, maybe 6 months ago) before with no problem. It appears it is only when I currently am using Firefox. This is because I am able to use MS Edge without a problem.

Any help or suggestions are appreciated.

Thank you, Chris

Asked by Chris 2 hours ago

Last reply by Dropa 2 hours ago

Firefox keeps starting up at the Welcome page

Around 11/26/2022 I guess Firefox updated? Afterward every time I launch Firefox it opens two tabs and goes to the first time user welcome setup. No matter what is change… (read more)

Around 11/26/2022 I guess Firefox updated? Afterward every time I launch Firefox it opens two tabs and goes to the first time user welcome setup. No matter what is changed it will not save and repeats this action again at next start up.

How do I fix this problem? Thank you for your time.

Victor

Asked by vcagno23 21 hours ago

Last reply by Terry 15 hours ago

FF 107 very slow VM

I tried FF 107 on a virtual win 7 64 bit with 4 GB RAM. very slow. The URL hangs for ages before page is displayed. The previous FF was OK and chrome runs OK. I am testi… (read more)

I tried FF 107 on a virtual win 7 64 bit with 4 GB RAM. very slow. The URL hangs for ages before page is displayed. The previous FF was OK and chrome runs OK. I am testing it before i put on 'real' computer

Asked by GardenSurfer 1 day ago

Last reply by Dropa 15 hours ago

Please contact your administrator with the error code: 0.3b2c2d17.1669662371.5cf7b1c1

Yesterday had no issues accessing https://ebay.com. Shutdown overnight. This morning get the error message "Please contact your administrator with the error code: 0.3b2c2… (read more)

Yesterday had no issues accessing https://ebay.com. Shutdown overnight. This morning get the error message "Please contact your administrator with the error code: 0.3b2c2d17.1669662371.5cf7b1c1" There is no administrator as this is a Windows 10 home computer. I have cleared the browser of any entry "ebay" but it did nothing to return connections. No other url seems to be effected. Used EDGE and connected without issue. Also used a tablet and had n issue. Any suggestion to resolve the issue would be appreciated.

Craig Kawahara

Asked by ckawahara 1 day ago

Last reply by Dropa 16 hours ago

Lost recovery Application

I am connected on my firefox account on both my computers but I am unable to connect the same account on firefox mobile. This is because I don't have access to the two-st… (read more)

I am connected on my firefox account on both my computers but I am unable to connect the same account on firefox mobile. This is because I don't have access to the two-step authentication app that I do not remember even setting up. I have access to my email associated with the account and I have 10 digit recovery codes but none of them worked to recover my account.

So I am not locked out but I am unable to connect on new devices because I have no idea what app I used to set up 2 step authentication.

Asked by jc_ben 23 hours ago

Last reply by Dropa 16 hours ago

FF Deveolper Mode

HI, About once a week typing away I get FF developer mode. I know F12 toggles it off and on, but I am no where near that, there must be a combination of keys that launch… (read more)

HI,

About once a week typing away I get FF developer mode. I know F12 toggles it off and on, but I am no where near that, there must be a combination of keys that launches it. Any advice? Its just a pain not worth turning if off for good.

Asked by r.a.prieston 18 hours ago

Last reply by Terry 18 hours ago

Windows 11 Firefox browser's bookmark access

MY Windows 11 laptop crashed and OS may need to be reinstalled. Will this wipe out my Firefox browser bookmarks. I would like to save the bookmarks somehow. How do I do t… (read more)

MY Windows 11 laptop crashed and OS may need to be reinstalled. Will this wipe out my Firefox browser bookmarks. I would like to save the bookmarks somehow. How do I do this without access to that system?

Asked by al72 1 day ago

Last reply by cor-el 23 hours ago

videos not playing

This is a recent problem, videos don't play after an update to Firefox 107, I've checked and unchecked hardware acceleration, and turned off add-ons. Everything plays fin… (read more)

This is a recent problem, videos don't play after an update to Firefox 107, I've checked and unchecked hardware acceleration, and turned off add-ons. Everything plays fine in edge!! What else can I try

Asked by dave 1 day ago

Last reply by cor-el 1 day ago

allowTabDetach not working

If I set allowTabDetach to false it still allows it. If I just barely move a tab when clicking on it, it moves it to a new window. In other words, FF is ignoring the sett… (read more)

If I set allowTabDetach to false it still allows it. If I just barely move a tab when clicking on it, it moves it to a new window. In other words, FF is ignoring the setting.

Asked by douglasquaid 6 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago